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- Tasks: Support students with personal wellbeing, finances, and university regulations.
- Company: Brunel University London, dedicated to student welfare and support.
- Benefits: Competitive salary, generous leave, training opportunities, and a great pension scheme.
- Why this job: Make a real difference in students' lives while fostering resilience and wellbeing.
- Qualifications: Degree or equivalent, strong communication skills, and experience with sensitive situations.
- Other info: Hybrid working approach with excellent career development opportunities.
The predicted salary is between 34145 - 38638 £ per year.
The Student Welfare Team is searching for an empathetic, proactive, and dedicated professional to join our dynamic team within the Student Support Services department.
The core focus of the Student Welfare Officer role is to provide a comprehensive, first‑point‑of‑contact support service for students. The position acts as a case holder, offering confidential advice and guidance on a range of issues—from personal wellbeing and finances to university regulations. The primary goal is to provide a holistic and efficient service that minimises the impact of personal challenges on a student’s academic journey.
Department/College: Directorate of Student Support Services
Location: Brunel University London, Uxbridge Campus
Salary: Grade 6 from £34,145 to £38,638 inclusive of London Weighting, potential to progress to £40,757 per annum through sustained exceptional contribution.
Hours: Full‑time
Contract Type: Permanent
Key Responsibilities
- Conduct face‑to‑face and online sessions to advise students and their families.
- Handle individual student cases from start to finish, making independent decisions on the best course of action and referring to specialist services when necessary.
- Work closely with various university departments and external agencies to ensure a coordinated and integrated support network.
- Lead projects and provide wellbeing activities to foster greater student resilience.
An ideal candidate will have a degree (or equivalent) and exceptional interpersonal and communication skills. Experience handling sensitive information and situations is a must.
We offer a generous annual leave package plus discretionary University closure days, excellent training and development opportunities, a great occupational pension scheme, and a range of health‑related support. The University is committed to a hybrid working approach.
Closing date for applications: Tuesday 28th October 2025 (23:59)
Interviews will take place on the week of 3rd November 2025, in person.
For further details about the post including the Job Description and Person Specification and to apply please visit https://careers.brunel.ac.uk.
If you have any technical issues please contact us at hrsystems@brunel.ac.uk.
All Applicants should be eligible to live and work in the UK for the duration of any offer of appointment.
Brunel University London has a strong commitment to equality, diversity and inclusion. Our aim is to promote and achieve a fully inclusive workforce to reflect our community.
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Student Welfare Officer - 16378 employer: Brunel University of London
Contact Detail:
Brunel University of London Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Student Welfare Officer - 16378
✨Tip Number 1
Network like a pro! Reach out to current or former Student Welfare Officers on LinkedIn or through university events. They can give you insider tips and maybe even put in a good word for you.
✨Tip Number 2
Prepare for the interview by practising common questions related to student welfare. Think about scenarios where you've helped someone in need, as this role is all about empathy and support.
✨Tip Number 3
Show your passion for student welfare during the interview. Share your ideas on how to improve student support services and demonstrate your commitment to making a difference in their lives.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our team at Brunel University.
We think you need these skills to ace Student Welfare Officer - 16378
Some tips for your application 🫡
Show Your Empathy: As a Student Welfare Officer, empathy is key! Make sure your application reflects your understanding of student challenges. Share experiences where you've supported others or handled sensitive situations.
Tailor Your Application: Don’t just send a generic application! We want to see how your skills and experiences align with the specific responsibilities of the role. Highlight relevant experiences that showcase your ability to provide comprehensive support.
Be Clear and Concise: When writing your application, clarity is crucial. Use straightforward language and structure your thoughts logically. This will help us quickly understand your qualifications and fit for the role.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us without any hiccups. Plus, you’ll find all the details you need about the role there!
How to prepare for a job interview at Brunel University of London
✨Know Your Stuff
Make sure you thoroughly understand the role of a Student Welfare Officer. Familiarise yourself with the key responsibilities and think about how your skills and experiences align with them. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Empathy is Key
Since this role involves supporting students through personal challenges, be prepared to demonstrate your empathetic nature. Think of examples from your past where you've successfully supported someone in need. This will highlight your ability to connect with students on a personal level.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and decision-making abilities. Practice responding to hypothetical situations related to student welfare, such as handling sensitive information or coordinating with other departments. This will showcase your proactive approach and readiness for the role.
✨Ask Thoughtful Questions
At the end of the interview, have a few insightful questions ready to ask the interviewers. This could be about the support services available at the university or how they measure the success of their welfare initiatives. It shows your enthusiasm for the role and helps you gauge if the university is the right fit for you.
