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- Tasks: Manage invoicing and payment reconciliation for student fees while ensuring a positive experience.
- Company: Brunel University London, a vibrant educational institution with a supportive environment.
- Benefits: Generous annual leave, training opportunities, and a flexible hybrid work model.
- Why this job: Join a dynamic team and make a difference in students' financial journeys.
- Qualifications: Strong communication skills and customer service experience required.
The predicted salary is between 30000 - 40000 £ per year.
Brunel University London is offering an exciting opportunity within the Student Finance Office for a full-time role responsible for invoicing and payment reconciliation of student fees. The position requires excellent communication skills and attention to detail, along with experience in customer service. The role also includes managing student refunds and payment plans while promoting a positive student experience.
Benefits include generous annual leave, training opportunities, and a hybrid work model.
Student Finance Specialist: Invoicing & Payments (Hybrid) employer: Brunel University London
Contact Detail:
Brunel University London Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Student Finance Specialist: Invoicing & Payments (Hybrid)
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Brunel University London on LinkedIn. A friendly chat can give us insider info about the role and help us stand out in the application process.
✨Tip Number 2
Prepare for the interview by practising common questions related to invoicing and payment reconciliation. We should also think of examples from our past experiences that showcase our attention to detail and customer service skills.
✨Tip Number 3
Showcase our enthusiasm for promoting a positive student experience during interviews. We can share ideas on how we would handle student refunds and payment plans, demonstrating our proactive approach.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure our application gets noticed. Plus, we can keep an eye on any updates or new opportunities that pop up.
We think you need these skills to ace Student Finance Specialist: Invoicing & Payments (Hybrid)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in invoicing and payment reconciliation. We want to see how your skills align with the role, so don’t be shy about showcasing your attention to detail and customer service experience!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about student finance and how you can contribute to a positive student experience. Keep it friendly and professional – we love a good story!
Show Off Your Communication Skills: Since this role requires excellent communication skills, make sure to demonstrate this in your application. Whether it’s through clear language in your CV or a well-structured cover letter, we want to see how you can effectively communicate with students and colleagues alike.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of success. It’s super easy, and you’ll be able to keep track of your application status. Plus, we love seeing applications come in through our own platform!
How to prepare for a job interview at Brunel University London
✨Know Your Numbers
As a Student Finance Specialist, you'll be dealing with invoicing and payments. Brush up on your financial terminology and be ready to discuss how you’ve handled similar tasks in the past. Being able to talk confidently about numbers will show that you’re detail-oriented and capable.
✨Showcase Your Communication Skills
This role requires excellent communication skills, so prepare examples of how you've effectively communicated with students or clients in previous roles. Think about times when you resolved issues or clarified complex information – these stories will highlight your ability to promote a positive student experience.
✨Demonstrate Customer Service Experience
Customer service is key in this position. Be ready to share specific instances where you went above and beyond for a customer or student. This could include managing refunds or payment plans, so think about how you can illustrate your commitment to helping others.
✨Embrace the Hybrid Model
Since this role offers a hybrid work model, be prepared to discuss how you manage your time and productivity in both remote and in-office settings. Share any experiences you have with balancing responsibilities in different environments, as this will show your adaptability and readiness for the role.