At a Glance
- Tasks: Lead and develop the Conference Services function, managing events and client relationships.
- Company: Brunel University of London, a leading research-intensive technology university.
- Benefits: Competitive salary, generous leave, training opportunities, and a great pension scheme.
- Other info: Flexible working with occasional evening or weekend commitments.
- Why this job: Make an impact by delivering high-quality conferences and events on a vibrant campus.
- Qualifications: Experience in events, hospitality, or sales with strong leadership skills.
The predicted salary is between 45990 - 59043 £ per year.
Brunel University of London is seeking a commercially focused and proactive Commercial Conference Manager to lead and develop its Conference Services function. This is a key role within Commercial Services, responsible for growing income, improving enquiry conversion, strengthening client relationships and ensuring the effective delivery of high-quality conference, event, language school and residential activity across campus.
Department/College: Commercial Services, Conference Services
Location: Brunel University of London, Uxbridge Campus
Salary: Grade G8 from £45,990 to £59,043 inclusive of London Weighting with potential to progress to £66,114 per annum inclusive of London Weighting through sustained exceptional contribution
Hours: Full Time
Contract Type: Permanent
Brunel University of London was established in 1966 and is a leading multidisciplinary research‑intensive technology university delivering economic, social and cultural benefits.
About the role: The successful candidate will lead the Conference Services team, develop a practical business plan and deliver a focused sales strategy across both internal and external markets. You will ensure that enquiries are actively managed through the pipeline, that quotes and proposals are progressed effectively, and that confirmed bookings are supported by clear contracts, deposits and operational processes. You will work closely with colleagues across Timetabling, Exams, Estates, Events, Accommodation, Catering, Sports, Colleges and wider University services to make best use of Brunel’s estate while balancing teaching, exams, student experience and commercial activity.
About you: You will be a confident, commercially focused manager with experience in conferences, events, hospitality, sales or a similar environment. You will combine strong leadership and operational delivery with sound commercial judgement. You will understand income targets, budgets, margins, pricing, sales pipelines and KPIs, using management information to improve performance. An effective communicator and negotiator, you will build strong relationships, work collaboratively, manage competing priorities and maintain excellent customer service.
Additional information: This is a full‑time role and will require flexibility, including occasional evening or weekend work to support events and business needs. The post holder will be expected to act as an ambassador for Brunel University of London and demonstrate professionalism, collaboration and a commitment to excellent service at all times. We offer a generous annual leave package plus discretionary University closure days, excellent training and development opportunities as well as a great occupational pension scheme and a range of health‑related support. The University is committed to a hybrid working approach.
Closing date for applications: 6 August 2026
All applicants should be eligible to live and work in the UK for the duration of any offer of appointment. Brunel University London has a strong commitment to equality, diversity and inclusion. Our aim is to promote and achieve a fully inclusive workforce to reflect our community.
Conference Manager in London employer: Brunel University London
Brunel University London is an exceptional employer, offering a vibrant and inclusive work culture that values diversity and collaboration. Located in Uxbridge, the university provides ample opportunities for professional growth and development, particularly in international engagement roles like the Global Engagement Coordinator. With a commitment to flexible working and a supportive environment, employees can thrive while contributing to meaningful global partnerships and student mobility initiatives.
StudySmarter Expert Advice🤫
We think this is how you could land Conference Manager in London
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Brunel University London. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Brunel University London
Don't be shy about reaching out to Brunel University London directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Conference Manager in London
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Brunel University London and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Brunel University London
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
