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For Companies At a Glance
- Tasks: Sell, plan, and organise exciting events at Brunel University.
- Company: Brunel University London, a vibrant and inclusive campus.
- Benefits: Generous leave, training opportunities, and a great pension scheme.
- Why this job: Join a dynamic team and make memorable events happen!
- Qualifications: Experience in event management and strong customer service skills.
- Other info: Permanent role with excellent career growth potential.
The predicted salary is between 34145 - 35990 £ per year.
Overview
The Directorate of Commercial Services is seeking to appoint a Conference Coordinator Officer within the Conference Department. Location: Brunel University London, Uxbridge Campus. Salary: Grade 6 from £34,145 to £35,990 inclusive of London Weighting with potential to progress to £38,638 per annum, inclusive of London Weighting, through sustained exceptional contribution. Hours: Full-time at 35 hours per week. Contract Type: Permanent. The Conference Services department operates under the Facilities and Commercial Services directorate.
Note: This role involves selling, planning and organising all aspects of internal and external events and working with university departments such as Chartwells (caterers), Residences and Sport.
Responsibilities
- Selling, planning and organising all aspects of internal and external event bookings.
- Working closely with other departments within the University such as Chartwells (caterers), Residences and Sport.
- Managing existing and new client budgets and raising invoices.
- Promoting, planning and organising all aspects of the summer conference business, including residential Language Schools at Brunel University London.
Qualifications and requirements
- Previous experience in event management and coordination or similar.
- Strong general education qualification or proven experience in an office environment delivering high quality customer service.
- Computer literacy and good database experience; ability to work independently and as part of a team.
- High level of self-motivation and ability to deliver excellent customer service with a professional demeanour for client-facing work.
- Ability to meet or exceed targets and to work within service level agreements and departmental policies and procedures.
Additional information
We offer a generous annual leave package plus discretionary University closure days, excellent training and development opportunities, a great occupational pension scheme and a range of health-related support. Closing date for applications: 11 October 2025. For further details about the post and to apply, please visit the Brunel Careers site. If you have any technical issues, please contact hrsystems@brunel.ac.uk. Interviews will take place in person a couple of weeks after the closing date. All applicants should be eligible to live and work in the UK for the duration of any offer of appointment. Brunel University London is committed to equality and diversity in its workforce.
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Conference Services Officer - 16292 employer: Brunel University London
Contact Detail:
Brunel University London Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Conference Services Officer - 16292
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and role thoroughly. Understand their values and how your skills align with what they’re looking for. This will help you stand out and show that you're genuinely interested in the position.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or family to get comfortable with common questions. The more you practice, the more confident you'll feel when it’s time to shine in front of the real interview panel.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take the initiative to engage directly with us. So, go ahead and submit your application today!
We think you need these skills to ace Conference Services Officer - 16292
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight your experience in event management and coordination. We want to see how your skills align with the responsibilities of the Conference Services Officer role.
Show Off Your Customer Service Skills: Since this role involves a lot of client interaction, let us know about your previous experiences delivering top-notch customer service. Share specific examples that demonstrate your professional demeanour and ability to meet targets.
Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate well-structured applications that are easy to read. Avoid jargon and make sure your passion for the role shines through!
Apply Through Our Website: Don’t forget to submit your application through the Brunel Careers site! It’s the best way for us to receive your details and ensures you’re considered for the position. Plus, it’s super straightforward!
How to prepare for a job interview at Brunel University London
✨Know Your Events
Familiarise yourself with the types of events that the Conference Services department handles. Research recent conferences or events held at Brunel University London and be ready to discuss how you would approach planning and organising similar events.
✨Showcase Your Customer Service Skills
Prepare examples from your previous experience where you delivered exceptional customer service. Highlight situations where you managed client expectations or resolved issues, as this role requires a high level of client interaction.
✨Demonstrate Teamwork and Independence
Be ready to discuss how you can work both independently and as part of a team. Share specific instances where you collaborated with other departments or took the initiative on a project, as this role involves working closely with various university departments.
✨Budget Management Know-How
Brush up on your budgeting skills and be prepared to talk about your experience managing budgets for events. If you have examples of how you’ve successfully raised invoices or kept costs within limits, make sure to mention those during the interview.
