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- Tasks: Drive sales and develop customer relationships in the service sector.
- Company: Bruker is a leading analytical instrumentation company focused on life sciences and diagnostics.
- Benefits: Enjoy remote work flexibility and opportunities for travel across Europe.
- Why this job: Join a dynamic team making impactful contributions to scientific advancements.
- Qualifications: 2+ years of sales experience; CRM knowledge preferred; strong communication skills.
- Other info: Fluency in English, French, and German is a plus.
The predicted salary is between 28800 - 43200 £ per year.
Join to apply for the Service Sales Specialist (m/f/d) role at Bruker
Join to apply for the Service Sales Specialist (m/f/d) role at Bruker
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Bruker is enabling scientists to make breakthrough discoveries and develop new applications that improve the quality of human life. Bruker’s high-performance scientific instruments and high-value analytical and diagnostic solutions enable scientists to explore life and materials at molecular, cellular and microscopic levels. In close cooperation with our customers, Bruker is enabling innovation, improved productivity and customer success in life science molecular research, in applied and pharma applications, in microscopy and nanoanalysis, and in industrial applications, as well as in cell biology, preclinical imaging, clinical phenomics and proteomics research and clinical microbiology.
Today, worldwide more than +11000 employees are working on this permanent challenge at over 90 locations on all continents. Bruker continues to build upon its extensive range of products and solutions, its broad base of installed systems and a strong reputation among its customers. Being one of the world\’s leading analytical instrumentation companies, Bruker is strongly committed to further fully meet its customers’ needs as well as to continue to develop state-of-the-art technologies and innovative solutions for today\’s analytical questions.Bruker offers differentiated, high-value life science and diagnostics systems and solutions in preclinical imaging, clinical phenomics research, proteomics and multiomics, spatial and single-cell biology, functional structural and condensate biology, as well as in clinical microbiology and molecular diagnostics.
The Service Sales Specialist (m/f/d) is a key role within the support organization of Bruker Nano Surfaces and Metrology “BNSM” Division, manufacturer of the world\’s leading Atomic Forces Microscopes, Stylus profilers, Mechanical Testers, X-Ray metrology and Wafer Clean, Mask Repair and non-contact 3D optical microscopes for research and semiconductor applications.
The position could be done home based within Europe with the necessity to travel from time to time.
Responsibilities
- Create business development plan. Provide and achieve targets to grow the Service Business unit to maximize volume and profitability.
- Promote and sell the LabScape Service Agreements, upgrades and other aftermarket products to all existing and new customers in EMEA (Europe, Middle East, Africa).
- Be responsible for the maintenance and growth of the Service Contract business for all product groups in General Purpose Instruments in the assigned sales territory
- Evaluate needs and negotiate contracts directly with key accounts or indirectly with 3rd Party Service Providers subject to chart of authority
- Develop existing and build new customer relationships ensuring Bruker is seen as a long-term business partner
- Aid instrument sales by maintaining and developing effective, working customer relationships via valued service products.
- Develop proposal for sales campaigns for specific service products and markets/customers and align campaigns with the Service, Marcom, and Product Management leadership before execution
- Monitor changes or developments within the industry and report to management
- Documentation of activities in our CRM program
Service administration
- Provide administrative support to customers and field service team, such as responding to pricing inquiries, creating quotations and maintaining customer data base.
- Phone support for customer
- Interact with Finance team to ensure that billing and collections proceed in a timely manner.
Other duties as assigned that are broadly in line with the above and key objectives.
Qualifications
- At least 2 years of sales experience. Experience with contract sales preferred.
- Tenacity and self-motivation inspired by success, enthusiasm, drive, and initiative directed towards achieving positive outcomes
- An outgoing and likeable personality with a high degree of personal integrity
- Ability to collaborate with people at all levels
- Order processing experience is preferred
- Experience with Salesforce or other CRM system
- Computer literacy for document, presentation preparation and report writing
- Excellent communication (both written and oral) in English, French and German are a strong advantage.
Please include your salary expectations and the possible starting date in your cover letter. We are looking forward to receiving your online application!
Seniority level
-
Seniority level
Associate
Employment type
-
Employment type
Full-time
Job function
-
Job function
Sales and Customer Service
-
Industries
Biotechnology Research, Medical Equipment Manufacturing, and Appliances, Electrical, and Electronics Manufacturing
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Service Sales Specialist (m/f/d) employer: Bruker
Contact Detail:
Bruker Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Sales Specialist (m/f/d)
✨Tip Number 1
Familiarise yourself with Bruker's product range and services. Understanding their high-performance scientific instruments and how they benefit customers will help you engage effectively during interviews and discussions.
✨Tip Number 2
Network with current or former employees of Bruker on platforms like LinkedIn. They can provide valuable insights into the company culture and expectations, which can give you an edge in your application process.
✨Tip Number 3
Prepare to discuss your sales experience in detail, especially any contract sales you've handled. Be ready to share specific examples of how you've successfully developed customer relationships and achieved sales targets.
✨Tip Number 4
Stay updated on industry trends and developments in life sciences and analytical instrumentation. Being knowledgeable about the market will demonstrate your commitment and passion for the role during interviews.
We think you need these skills to ace Service Sales Specialist (m/f/d)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant sales experience, particularly in contract sales. Emphasise your achievements and how they relate to the responsibilities of the Service Sales Specialist role.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention your salary expectations and possible starting date as requested. Use this opportunity to showcase your personality and integrity.
Highlight Communication Skills: Given the importance of communication in this role, ensure you demonstrate your proficiency in English, and any additional languages like French or German. Provide examples of how you've effectively communicated with clients in the past.
Showcase Your CRM Experience: If you have experience with Salesforce or other CRM systems, make sure to highlight this in your application. Discuss how you've used these tools to manage customer relationships and support sales efforts.
How to prepare for a job interview at Bruker
✨Know Your Products
Familiarise yourself with Bruker's range of products and services, especially those related to the Service Sales Specialist role. Understanding the technical aspects and benefits of the LabScape Service Agreements will help you articulate their value during the interview.
✨Demonstrate Sales Experience
Be prepared to discuss your previous sales experiences, particularly in contract sales. Highlight specific achievements and how you successfully built and maintained customer relationships, as this is crucial for the role.
✨Showcase Communication Skills
Since excellent communication is key, practice articulating your thoughts clearly and confidently. Be ready to demonstrate your proficiency in English, and if you speak French or German, mention that as it’s a strong advantage.
✨Prepare Questions
Have insightful questions ready about the company culture, team dynamics, and expectations for the Service Sales Specialist role. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
