Field Service Engineer (m/f/d)
Field Service Engineer (m/f/d)

Field Service Engineer (m/f/d)

Full-Time 28800 - 48000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Provide hands-on technical expertise in installation, maintenance, and customer support for advanced scientific instruments.
  • Company: Bruker, a leader in high-performance scientific instruments and solutions.
  • Benefits: Competitive salary, travel opportunities, and a chance to work with cutting-edge technology.
  • Why this job: Join a dynamic team and make a real impact in life science and diagnostics.
  • Qualifications: University education in relevant fields and practical experience with mass spectrometry preferred.
  • Other info: Frequent travel across the EMEA region is essential for this role.

The predicted salary is between 28800 - 48000 £ per year.

Overview

Bruker is enabling scientists to make breakthrough discoveries and develop new applications that improve the quality of human life. Bruker’s high performance scientific instruments and high value analytical and diagnostic solutions enable scientists to explore life and materials at molecular, cellular, and microscopic levels. In close cooperation with our customers, Bruker is enabling innovation, improved productivity, and customer success in life science molecular and cell biology research, in applied and pharma applications, in microscopy and nanoanalysis, as well as in industrial applications. Today, worldwide more than 11,000 employees are working on this permanent challenge at over 90 locations.

Bruker offers differentiated, high-value life science and diagnostics systems and solutions in preclinical imaging, clinical phenomics research, proteomics and multiomics, spatial and single-cell biology, functional structural and condensate biology, as well as in clinical microbiology and molecular diagnostics. Please visit www.bruker.com.

The function of the Field Service Engineer (m/f/d) is to provide hands-on technical expertise in all aspects of installation, commissioning, basic customer training, maintenance, fault-finding, and customer support in respect to the company’s products, such as state of the art Mass Spectrometry instrumentation and technological solutions for the academic, clinical, government and industrial research markets and users across a wide applications field.

Responsibilities

Working as a member of the Service Team involved in the installation, maintenance, service, and solution support of our range of instrumentation, duties will include:

  • Familiarise with specific instrumentation prior to installation from issued documentation and/or participation in the final testing process in the factory
  • Liaise with customers and colleagues in the site planning process prior to installation
  • Inspect, install, set up, test, and achieve specifications of systems and accessories at customers’ sites, and deliver basic operator training
  • Carry out breakdown and planned maintenance at customers’ sites as part of a team, with rapid response where necessary
  • Provide technical, software and application related support and assistance to customers and to colleagues, either directly or by remote diagnosis
  • Carry out procedures necessary to validate systems to certifiable standards
  • Provide technical input to the sales team in non-routine sales cases
  • Readiness for very frequent foreign trips (willingness to travel up to 80% of total working time)
  • Regular travel within the whole EMEA region is an essential part of the job

Qualifications

  • University education in the areas of chemistry, biochemistry, biomedical engineering, or biomedicine
  • Practical experience with mass spectrometry instrumentation (MALDI, ESI, HPLC) would be an advantage
  • Ability to diagnose causes of malfunction and to actively resolve customers’ service problems
  • The capacity to take on responsibility for the complete installation and commissioning of sophisticated instrumentation and to instruct users in its basic operation
  • Good computer literacy, including familiarity with data system hardware and industry standard operating systems
  • The ability to communicate effectively in English, with German as a nice to have
  • Technical skills and the ability of analytical thinking
  • Outgoing and good at building relationships through inspiring trust and confidence
  • A professional image and a very high standard of personal presentation
  • The ability to contribute to a team effort, yet to accept responsibility for an individual role within the team
  • Current and valid driving license
  • Valid working visa/permission in the EU
  • No visa restriction preventing travel in the EU

If you are interested in working with us, please send your CV in English.

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Field Service Engineer (m/f/d) employer: Bruker

Bruker is an exceptional employer that fosters a collaborative and innovative work culture, empowering Field Service Engineers to make significant contributions to life science and diagnostics. With a commitment to employee growth, Bruker offers extensive training opportunities and the chance to work with cutting-edge technology across diverse applications in a dynamic EMEA environment. The company's focus on meaningful work, combined with a supportive team atmosphere and the potential for international travel, makes it an attractive place for professionals seeking rewarding careers.
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Contact Detail:

Bruker Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Field Service Engineer (m/f/d)

✨Tip Number 1

Get to know the company inside out! Research Bruker’s products and services, especially in mass spectrometry. This will help you tailor your conversations during interviews and show that you're genuinely interested.

✨Tip Number 2

Network like a pro! Connect with current or former employees on LinkedIn. They can provide insider tips and might even refer you internally, which can give you a leg up in the hiring process.

✨Tip Number 3

Practice your technical skills! Brush up on your knowledge of mass spectrometry and related technologies. Being able to discuss your hands-on experience confidently can set you apart from other candidates.

✨Tip Number 4

Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re proactive and serious about joining the team at Bruker.

We think you need these skills to ace Field Service Engineer (m/f/d)

Technical Expertise
Installation Skills
Commissioning Skills
Customer Training
Maintenance Skills
Fault-Finding Skills
Mass Spectrometry Instrumentation
Problem Diagnosis
Software Support
Data System Hardware Familiarity
Analytical Thinking
Communication Skills
Relationship Building
Team Collaboration
Driving License

Some tips for your application 🫡

Tailor Your CV: Make sure your CV is tailored to the Field Service Engineer role. Highlight your relevant experience with mass spectrometry and any technical skills that match the job description. We want to see how you can bring value to our team!

Show Off Your Soft Skills: Don’t forget to showcase your ability to build relationships and communicate effectively. As a Field Service Engineer, you'll be working closely with customers, so let us know how you inspire trust and confidence in your interactions.

Be Clear and Concise: When writing your application, keep it clear and to the point. Use bullet points where possible to make it easy for us to read. We appreciate straightforward communication, especially when it comes to your qualifications and experiences.

Apply Through Our Website: We encourage you to apply through our website for the best chance of getting noticed. It’s the easiest way for us to track your application and ensure it reaches the right people. Don’t miss out on this opportunity!

How to prepare for a job interview at Bruker

✨Know Your Instruments

Before the interview, make sure you’re familiar with the specific mass spectrometry instruments mentioned in the job description. Brush up on your knowledge of MALDI, ESI, and HPLC. This will not only show your technical expertise but also demonstrate your genuine interest in the role.

✨Showcase Your Problem-Solving Skills

Prepare examples from your past experiences where you successfully diagnosed and resolved technical issues. Be ready to discuss how you approached these problems and what the outcomes were. This will highlight your analytical thinking and ability to handle customer service challenges.

✨Emphasise Teamwork and Communication

Since the role involves working closely with customers and colleagues, be prepared to talk about your experience in team settings. Share instances where you built relationships and communicated effectively, especially in high-pressure situations. This will showcase your interpersonal skills, which are crucial for this position.

✨Be Ready to Discuss Travel Flexibility

Given that the job requires frequent travel, be honest about your willingness to travel up to 80% of the time. You might want to mention any previous experiences with travel in a professional context, as this can reassure the interviewer of your commitment to the role.

Field Service Engineer (m/f/d)
Bruker

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