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- Tasks: Investigate and resolve client complaints while ensuring compliance with regulations.
- Company: Established UK wealth management firm with a focus on risk and compliance.
- Benefits: Full-time position with opportunities to enhance complaints handling processes.
- Why this job: Make a real difference in client satisfaction and compliance within the financial sector.
- Qualifications: Strong experience in complaints handling from regulated financial services, especially in wealth management.
The predicted salary is between 36000 - 60000 £ per year.
A well-established UK wealth management business is seeking a Complaints Analyst to join their Risk & Compliance function. The role involves managing the investigation and resolution of client complaints, ensuring compliance with relevant regulations, and liaising with various stakeholders.
Candidates should have strong experience in complaints handling from regulated financial services, particularly within wealth management. This position is full-time and offers the chance to contribute to improving complaints handling processes.
Wealth Management Complaints Analyst | Risk & Compliance in London employer: Bruin
Contact Detail:
Bruin Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Wealth Management Complaints Analyst | Risk & Compliance in London
✨Tip Number 1
Network like a pro! Reach out to folks in the wealth management sector, especially those who work in compliance. A friendly chat can open doors and give you insights that might just land you that Complaints Analyst role.
✨Tip Number 2
Prepare for the interview by brushing up on your complaints handling experience. Think of specific examples where you resolved issues effectively. We want to hear how you turned a complaint into a positive outcome!
✨Tip Number 3
Showcase your knowledge of relevant regulations during interviews. Being well-versed in compliance will set you apart from other candidates. We love it when applicants demonstrate their understanding of the industry!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always on the lookout for passionate individuals ready to improve our complaints handling processes.
We think you need these skills to ace Wealth Management Complaints Analyst | Risk & Compliance in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in complaints handling, especially within regulated financial services. We want to see how your skills align with the role of a Complaints Analyst in wealth management.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about risk and compliance, and how your background makes you a perfect fit for our team at StudySmarter.
Showcase Your Stakeholder Management Skills: In your application, don’t forget to mention any experience you have liaising with various stakeholders. This is key for the role, so let us know how you've successfully navigated these relationships in the past.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity in our Risk & Compliance function!
How to prepare for a job interview at Bruin
✨Know Your Regulations
Make sure you brush up on the relevant regulations in wealth management and complaints handling. Understanding the legal framework will not only impress your interviewers but also show that you're serious about compliance.
✨Prepare Real-Life Examples
Think of specific instances where you've successfully managed client complaints. Be ready to discuss the challenges you faced, how you resolved them, and what the outcomes were. This will demonstrate your hands-on experience and problem-solving skills.
✨Understand Stakeholder Dynamics
Familiarise yourself with the different stakeholders you might interact with in this role. Knowing how to effectively communicate and collaborate with various parties can set you apart from other candidates.
✨Show Your Process Improvement Mindset
Since the role involves improving complaints handling processes, be prepared to share your thoughts on how you would approach this. Discuss any previous experiences where you’ve implemented changes that led to better outcomes.
