Human Resources Operations Specialist

HR Operations Partner (12-Month FTC)

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(Financial Services – London, Hybrid)

A leading financial services organisation is seeking an experienced HR Operations Partner to join their People team on a 12-month fixed-term contract. This is an excellent opportunity for a proactive HR professional with expertise in compliance, and HR operations to make a meaningful impact within a highly regulated, dynamic environment.

Key Responsibilities:

• Assist HR Ops Manager with escalation point for HR Assistants, ensuring quality control across their outputs.
• Manage the process on complex employee relations matters, including grievances, disciplinaries, DSARs, and redundancy processes.
• Manage employee lifecycle processes with and improvements
• Manage regulatory HR processes such as SMCR and fit-and-proper assessments.
• Drive compliance across all HR processes, ensuring adherence to employment law and regulations in multiple locations.
• Oversee HR data integrity and ensure compliance with data protection standards.
• Collaborate on cross-functional HR and business projects to improve operational efficiency.
• Uphold company policies, procedures, and industry regulations, including FCA standards.

About You:

• Proven experience in HR operations, employee relations, and compliance within a complex, regulated environment (financial services preferred).
• Strong organisational skills, attention to detail, and ability to manage sensitive matters effectively.
• Excellent stakeholder management and communication skills with a collaborative mindset.
• Comfortable operating in a fast-paced environment with changing priorities.

This 12-month FTC offers an exciting opportunity to step into a key HR role, contribute to operational excellence, and support a respected organisation through a period of growth and transformation.