Senior HR Operations Specialist
London / Hybrid Insurance Brokerage Reports into the HR Director
Our client, a growing insurance brokerage, is looking for a Senior HR Operations Specialist to run the show on people operations. It's a hands-on role for someone who can manage the details and think strategically in equal measure, in a business that takes regulation seriously.
What You'll Do
- Own the employee lifecycle end-to-end - onboarding, probation, reviews, promotions, exits
- Keep HR systems, records and data clean, accurate and audit-ready
- Report on workforce metrics for leadership
- Manage several HR platforms, including the core HRIS, appraisal tool, engagement software and LMS
- Keep the business compliant with UK employment law and FCA people requirements (conduct, fitness and propriety, regulatory references)
- Oversee monthly payroll accuracy alongside the payroll team and an outsourced provider
- Administer benefits and pensions
- Drive process improvements and lead HR projects, from system rollouts to policy reviews
- Line manage an HR Operations Assistant
What You'll Bring
- Solid HR operations experience, ideally in insurance, financial services or another regulated sector
- Strong knowledge of UK employment law
- Sharp attention to detail and a safe pair of hands with confidential data
- Comfort with HR systems, reporting and Excel (formulas essential)
- Experience with outsourced payroll providers
- A pragmatic, get-it-done mindset with strong stakeholder skills
- Resilience when handling sensitive people matters
HR Ops Specialist in London employer: Bruin Financial & Professional Services
Join a forward-thinking organisation in London that values its employees and fosters a collaborative work culture. As a Payroll and Benefits Specialist, you will benefit from flexible working arrangements, competitive salary packages, and opportunities for professional growth within a supportive HR Reward team. This role not only allows you to leverage your expertise but also encourages continuous improvement and engagement with stakeholders, making it an ideal environment for those seeking meaningful and rewarding employment.
Contact Details:
Bruin Financial & Professional Services Recruitment Team
