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- Tasks: Lead and develop operational functions while designing and improving processes.
- Company: A growing specialty insurance business with a hands-on leadership culture.
- Benefits: Opportunity to shape operations, supportive leadership, and potential for team growth.
- Why this job: Make a real impact by building operations from the ground up.
- Qualifications: Significant experience in operational leadership within insurance and strategic thinking skills.
- Other info: Join a dynamic environment with genuine influence on business operations.
The predicted salary is between 36000 - 60000 £ per year.
A growing specialty insurance business is seeking a Head of Operations to join the organisation at a key stage of its UK and international expansion. This is a hands-on leadership role within a lean, build-stage environment. The successful candidate will be responsible for putting structure, processes, and governance in place while remaining closely involved in the day-to-day running of the business. This role will suit someone who enjoys building rather than inheriting, and who is comfortable operating without a large team initially.
Key Responsibilities
- Lead and develop the operational function across the business
- Design, implement, and improve operational processes and controls
- Ensure the business operates efficiently within a regulated insurance environment
- Work closely with senior stakeholders across underwriting, finance, compliance, and technology
- Oversee supplier, vendor, and outsourcing relationships
- Support contract management and operational governance frameworks
- Partner with technology leadership to improve systems, data, and operational infrastructure
- Contribute to business planning, budgeting, and growth initiatives
- Ensure operational readiness as the business scales in the UK and internationally
About You
- Significant experience in an operational leadership role within insurance (MGA, broker, or carrier)
- Comfortable working in a small, growing organisation
- Able to balance strategic thinking with hands-on delivery
- Strong understanding of operating within a regulated environment
- Confident engaging with senior stakeholders and external parties
- Experience building or transforming operational functions is highly desirable
Why Join?
- Opportunity to shape an operations function from the ground up
- Visible role with genuine influence on how the business operates
- Supportive, entrepreneurial leadership team
- Scope to build and grow a team over time
Please apply below for further information.
Head of Operations - Insurance employer: Bruin Financial & Professional Services
Contact Detail:
Bruin Financial & Professional Services Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Operations - Insurance
✨Tip Number 1
Network like a pro! Reach out to industry contacts on LinkedIn or attend local insurance events. We all know that sometimes it’s not just what you know, but who you know that can help you land that Head of Operations role.
✨Tip Number 2
Prepare for those interviews by researching the company inside out. Understand their operations, challenges, and competitors. We want you to walk in there with ideas on how you can shape their operational function from the ground up!
✨Tip Number 3
Showcase your hands-on experience! When discussing your past roles, highlight specific examples where you’ve built or transformed operational functions. We need to see that you’re comfortable rolling up your sleeves and getting involved in the day-to-day.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about joining our growing team in this exciting phase of expansion.
We think you need these skills to ace Head of Operations - Insurance
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the Head of Operations role. Highlight your operational leadership experience in insurance and any hands-on achievements that showcase your ability to build processes from scratch.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you're the perfect fit for this role. Share specific examples of how you've successfully led operational functions and transformed processes in previous roles, especially in a regulated environment.
Showcase Your Leadership Style: In your application, let us know about your leadership approach. We want to see how you engage with teams and stakeholders, so share anecdotes that demonstrate your ability to balance strategic thinking with day-to-day operations.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity to shape our operations function!
How to prepare for a job interview at Bruin Financial & Professional Services
✨Know Your Operations Inside Out
Make sure you brush up on your knowledge of operational processes, especially in the insurance sector. Be ready to discuss how you've designed and implemented effective systems in previous roles, as this will show your hands-on experience and strategic thinking.
✨Engage with Stakeholders
Prepare to talk about your experience working with senior stakeholders. Think of specific examples where you've successfully collaborated with teams like underwriting, finance, or compliance. This will demonstrate your ability to navigate a regulated environment and build strong relationships.
✨Showcase Your Leadership Style
Since this role is about building an operations function from scratch, be ready to share your leadership philosophy. Discuss how you motivate teams, manage change, and ensure operational readiness as the business scales. This will highlight your fit for a growing organisation.
✨Be Ready for Scenario Questions
Expect questions that ask how you would handle specific challenges in a lean environment. Prepare scenarios where you've improved processes or managed vendor relationships effectively. This will showcase your problem-solving skills and adaptability in a dynamic setting.
