At a Glance
- Tasks: Manage customer orders and build strong relationships while achieving sales targets.
- Company: Join an award-winning company with a supportive team culture.
- Benefits: Competitive salary, weekly training, 22 days holiday, and staff discounts.
- Why this job: No cold calling, just genuine customer interactions and growth opportunities.
- Qualifications: Positive attitude, strong communication skills, and customer handling experience preferred.
- Other info: Enjoy free parking and team socials in a friendly environment.
The predicted salary is between 26437 - 33000 £ per year.
Join an award-winning, 50-year-strong company and be part of a friendly, supportive team! You’ll manage a portfolio of loyal customers, help them with orders and support, and grow relationships all while hitting achievable sales targets. No cold calling required.
What You'll Do
- Process customer orders via phone, email, and our website
- Build strong relationships and deliver outstanding service
- Handle inquiries on deliveries, returns, repairs, and support
- Spot opportunities to grow your accounts
What We're Looking For
- Positive, proactive attitude
- Strong communication and organisational skills
- Confident handling customers via phone and email
- Telephone sales experience is a bonus, not essential
Perks & Benefits
- Weekly training sessions
- 22 days holiday + bank holidays + your birthday off
- Staff discounts on products
- Free parking and team socials
Hours: Mon-Fri, 8:30 AM - 5:00 PM
Location: Waterlooville
Ready to join a company that invests in you? Apply today!
Client Success Executive in Waterlooville employer: Brufau, Obiol, Moya & Asociados - BAC Engineerig Consultancy Group
Contact Detail:
Brufau, Obiol, Moya & Asociados - BAC Engineerig Consultancy Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Success Executive in Waterlooville
✨Tip Number 1
Get to know the company inside out! Research their values, culture, and recent achievements. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! Since you'll be handling customers via phone and email, it’s crucial to sound confident and friendly. Role-play with a friend or use our resources to sharpen those skills before the interview.
✨Tip Number 3
Prepare some questions to ask during your interview. This shows you're engaged and eager to learn more about the role and the company. Think about what you want to know regarding their customer success strategies!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Client Success Executive in Waterlooville
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Client Success Executive role. Highlight your relevant experience and skills that match what we’re looking for, like strong communication and organisational skills.
Show Your Personality: We love a positive and proactive attitude! Don’t be afraid to let your personality shine through in your application. Share examples of how you’ve built relationships or provided outstanding service in the past.
Be Clear and Concise: When writing your application, keep it clear and to the point. Use bullet points where possible to make it easy for us to read. We want to see your key achievements without wading through too much text!
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. This way, your application goes straight to us, and we can’t wait to see what you bring to the table!
How to prepare for a job interview at Brufau, Obiol, Moya & Asociados - BAC Engineerig Consultancy Group
✨Know the Company Inside Out
Before your interview, take some time to research the company’s history, values, and recent achievements. Understanding their mission will help you align your answers with what they’re looking for in a Client Success Executive.
✨Showcase Your Communication Skills
Since this role involves handling customer inquiries via phone and email, practice articulating your thoughts clearly. Consider doing mock interviews with a friend to refine your communication style and ensure you come across as confident and approachable.
✨Prepare for Scenario Questions
Think about potential scenarios you might face in the role, such as dealing with a difficult customer or managing multiple orders. Prepare specific examples from your past experiences that demonstrate your problem-solving skills and ability to build strong relationships.
✨Highlight Your Proactive Attitude
The job description mentions a positive, proactive attitude as a key trait. Be ready to share instances where you took initiative in previous roles, whether it was improving a process or going above and beyond for a customer. This will show that you’re a great fit for their team!