Client Relationship Manager

Client Relationship Manager

Full-Time 38000 - 45000 £ / year (est.) No home office possible
B

At a Glance

  • Tasks: Build strong relationships and grow revenue within existing customer accounts.
  • Company: Brucom, a leading UK manufacturer of electrical wiring harnesses.
  • Benefits: Competitive salary, performance bonus, 4-day work week, and standard benefits.
  • Other info: Opportunity to work in a supportive environment with career development.
  • Why this job: Join a dynamic team focused on long-term relationships and impactful growth.
  • Qualifications: Experience in manufacturing or engineering; relationship-focused mindset.

The predicted salary is between 38000 - 45000 £ per year.

This is not a traditional sales role. The chosen candidate will be responsible for developing and growing revenue within an existing customer base by building strong relationships, understanding customer requirements, and identifying opportunities to expand our supply. The role is focused on long-term account development rather than cold calling or new business hunting.

About Brucom: Brucom is a UK-based specialist manufacturer of electrical wiring harnesses and cable assemblies, supplying industries including automotive, off-highway, and industrial sectors. We operate a high-mix, low-volume production model supported by over 200 pieces of semi-automated and automated equipment. Our focus is on quality, responsiveness, and technical capability. With a strong and loyal customer base, our next phase of growth is centred on increasing share of wallet within existing accounts and becoming a primary supply partner to our customers.

Responsibilities:

  • Grow revenue within existing customer accounts
  • Build and manage relationships with key customers
  • Identify additional products and services customers are sourcing elsewhere
  • Support and follow up on quotation activity
  • Visit customers where necessary to strengthen relationships and understand requirements
  • Work closely with internal teams including engineering, production, and marketing
  • Maintain organised account plans and track opportunities

Required skills and experience:

  • Has experience in manufacturing, engineering, or technical supply chains
  • Understands technical products (e.g. cable assemblies, electronics, pcbs, mechanical assemblies, etc.)
  • Can confidently communicate with engineers, buyers, and technical stakeholders
  • Has the ability to identify growth opportunities
  • Is organised, structured, and process-driven
  • Prefers building relationships over aggressive selling
  • Has a full drivers license and can occasionally travel around the UK
  • Has full rights to work in the UK

We are not currently looking for candidates who have sales experience outside of manufacturing or engineering. This role suits individuals who are:

  • Curious and commercially minded
  • Reliable and professional
  • Comfortable working within manufacturing environments
  • Relationship-focused rather than transactional
  • Able to take ownership and follow through

What we offer you:

  • Salary dependent on experience: £38,000 – £45,000
  • A performance based bonus: £5,000 – £12,000
  • The choice of a 4-day working week
  • Standard benefits include a laptop, phone, and pension.

Client Relationship Manager employer: Brucom Distribution Ltd

Brucom is an exceptional employer that prioritises employee growth and development within a supportive work culture. With a focus on long-term relationships rather than traditional sales tactics, employees enjoy a collaborative environment where they can thrive in their roles. The unique opportunity to work a 4-day week, alongside competitive salaries and performance bonuses, makes Brucom an attractive choice for those seeking meaningful and rewarding employment in the manufacturing sector.
B

Contact Detail:

Brucom Distribution Ltd Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Client Relationship Manager

✨Tip Number 1

Network like a pro! Get out there and connect with people in the manufacturing and engineering sectors. Attend industry events, join relevant online forums, and don’t be shy about reaching out to potential contacts on LinkedIn. Building relationships is key!

✨Tip Number 2

Do your homework on Brucom! Understand their products, values, and customer base. This will not only help you in interviews but also show that you're genuinely interested in becoming a part of their team. Tailor your conversations to highlight how you can contribute to their growth.

✨Tip Number 3

Prepare for those face-to-face meetings! If you get the chance to visit customers or meet with the team at Brucom, come armed with questions and insights. Show them you’re not just about making sales, but about building lasting partnerships.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining Brucom and ready to dive into the role of Client Relationship Manager.

We think you need these skills to ace Client Relationship Manager

Relationship Management
Customer Account Development
Understanding of Technical Products
Communication Skills
Growth Opportunity Identification
Organisational Skills
Process-Driven Approach
Manufacturing Knowledge
Engineering Understanding
Ability to Work with Technical Stakeholders
Reliability and Professionalism
Curiosity and Commercial Mindset
Ownership and Follow-Through

Some tips for your application 🫡

Show Your Relationship Skills: In your application, highlight your ability to build and maintain strong relationships. We want to see examples of how you've successfully managed customer accounts and developed long-term partnerships.

Understand Our Industry: Make sure you demonstrate your knowledge of the manufacturing and engineering sectors. We’re looking for candidates who can confidently discuss technical products and understand the needs of our customers.

Be Organised and Structured: We value organisation in this role, so mention any systems or processes you use to manage accounts and track opportunities. Show us that you can keep everything in order while still being proactive.

Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get the ball rolling on your journey with Brucom.

How to prepare for a job interview at Brucom Distribution Ltd

✨Know Your Customer

Before the interview, research Brucom and its customer base. Understand their industries and specific needs. This will help you demonstrate your ability to build strong relationships and identify growth opportunities during the conversation.

✨Showcase Your Technical Knowledge

Brush up on your understanding of technical products relevant to the role, like cable assemblies and electronics. Be prepared to discuss how your experience aligns with Brucom's offerings and how you can communicate effectively with engineers and technical stakeholders.

✨Emphasise Relationship Building

Since this role is focused on long-term account development, be ready to share examples of how you've successfully built and maintained relationships in previous roles. Highlight your approach to understanding customer requirements and how you’ve identified opportunities for growth.

✨Be Organised and Structured

Demonstrate your organisational skills by discussing how you manage account plans and track opportunities. Bring examples of how you’ve structured your work in the past to ensure follow-through on customer needs and quotations.

Land your dream job quicker with Premium

You’re marked as a top applicant with our partner companies
Individual CV and cover letter feedback including tailoring to specific job roles
Be among the first applications for new jobs with our AI application
1:1 support and career advice from our career coaches
Go Premium

Money-back if you don't land a job in 6-months

>