Carer Cover Driver - Dog Daycare in Surrey

About us

Founded in 2008, we have become the UK’s recognised leader in Doggy Day Care and are fluent in dog. Our purpose at Bruce’s is to unleash happiness and enrich the lives of more dogs and their families through our values P.A.W.S (Pawsitivity, All fur one, Wag for it and Sniff out the new stuff). We believe that Paw-sitivity rocks! When it comes to our team, our dogs and our customers, we’re caring and All fur one. We work hard, are passionate and Wag for it because we love what we do. And, like our doggy friends, we’re forever curious to Sniff out new stuff. Our values help guide how we behave, remind us what’s important to ourselves, to dogs and their families and what fires us up as a pack.

What You'll Be Doing

• The role of a Carer Cover driver is to spend time in the field with the dogs, not just as supervisors but as companions and caring for their wellbeing.
• Providing mental and physical stimulation for the dogs, ensuring they are engaged, happy and safe.
• Our carers are naturally curious about the world of dogs and this drives them to continually learn and adapt, ensuring no two days are the same!
• Our Carer Cover drivers step in to cover routes when our regular drivers aren’t able to (it can be either at short notice or planned leave).
• You will be transporting dogs to and from Daycare in our Bruce’s Doggy Buses and ensuring the safety of every precious passenger onboard.
• Bringing your curiosity and creativity to life by collaborating with colleagues to deliver our weekly enrichment routines in line with our enrichment calendar.
• Caring for the equipment, fields and site and keeping them maintained, safe and clean (this also includes cleaning up after the dogs).
• Know our four-legged friends like the back of your paw, checking their notes and sharing updates with customers.
• Keeping our doggy buses in top-notch condition, ready to hit the road and deliver exceptional experiences.
• Following customers' instructions for pick-up and drop-off, e.g. lunches, where to leave the dog if the owner is not in, securing property.
• Uploading photos taken of our four-legged friends to our CRM system and tagging individual dogs for our customers to see what they get up to at Bruce’s.
• Providing a positive environment which leads to happy dogs and creates an atmosphere where we can unleash happiness.
• Keeping a watchful eye on behaviour, turning potential conflict into opportunities for positive interactions, also providing suggestions and managing behaviour management plans whilst looking after the dogs in the fields.
• Being a helping hand when it comes to bathing, washing and towelling dogs prior to drop-off.

About you

• You will be 21 years old or over and a reliable and trustworthy individual with a Full UK licence and at least 2 years driving experience (for insurance purposes).
• Ideally you have a current DBS (or are happy to have a DBS check).
• As you will be the face of Bruce’s for 50% of our customers, you will be as excellent with customers as you are with canines, handling queries and talking dog behaviour with ease.
• You are someone who embraces an opportunity and works under time pressure with a can-do mindset and enthusiasm.
• Giving 100 pawcent in everything you do all while radiating positivity, you are someone who is happy to work outdoors in all weathers (this is a must-come rain, shine, snow and all!).

Benefits

• You get to be part of a multi-award-winning company who are the industry leaders in doggy daycare.
• Your furry companion can join you at work – we offer FREE dog day-care at Bruce's (as long as it’s a paw-positive fit).
• Our expert dog trainers will show you the ropes and keep you in-the-know as well as sniffing out the new with ongoing personal development.
• LifeWorks membership and Bravo Benefits platform access for unbeatable employee perks.
• Your hard work won’t go unnoticed – expect rewards and recognition and our annual people celebration day!