At a Glance
- Tasks: Transport dogs safely, engage in enrichment activities, and provide excellent customer service.
- Company: Join Bruce's, the UK's leading doggy daycare, dedicated to unleashing happiness for dogs and their families.
- Benefits: Enjoy a quarterly bonus, free dog daycare, and access to exclusive employee perks.
- Other info: Work outdoors in all weather and embrace challenges with a can-do attitude!
- Why this job: Be part of a passionate team that values positivity and creativity while working with adorable dogs.
- Qualifications: Must be 21+, have 2 years driving experience, and be confident with both dogs and customers.
The predicted salary is between 20000 - 28000 £ per year.
Job Advert
Are you ready to dive into a world where wagging tails, wet noses, and boundless enthusiasm are your daily companions? If so, then
keep reading!
Here at Bruce’s we are looking for a Full time Carer Driver at our Country Hills Centre.
What You\'ll Be Doing
Our Carer Drivers are at the forefront of our mission, representing Bruce\'s to our incredible customers
But you\'re not just a driver; you\'re a doggy advocate, a safety guardian, and a customer service superstar rolled into one.
* You will be transporting dogs to and from Daycare in our Bruce’s Doggy Buses and ensuring the safety of every precious
passenger onboard. (No need to break any speed records here!)
* Bringing your curiosity and creativity to life by collaborating with colleagues to deliver our weekly enrichment routines in
line with our enrichment calendar
* Know our four-legged friends like the back of your paw, checking their notes and sharing updates with customers
* Keeping our doggy buses in top-notch condition, ready to hit the road and deliver exceptional experiences.
* Following customers instructions for pick up and drop off, e.g. lunches, where to leave the dog if the owner is not in,
securing property.
* Uploading photos taken of our four legged friends to our CRM system and tagging individual dogs for our customers to see what
they get up to at Bruce’s
* Providing a positive environment which leads to happy dogs and creates an atmosphere where we can unleash happiness.
* Keeping a watchful eye on behaviour, turning potential conflict into opportunities for positive interactions also providing
suggestions and managing behaviour management plans.
* Being a helping hand when it comes to bathing, washing and towelling dogs prior to drop off
* Caring for the equipment, fields and site and keeping them maintained, safe and clean (this also includes cleaning up after
the dogs)
About us:
Founded in 2008, we have become the UK’s recognised leader in Doggy Day Care and are fluent in dog.
Our founder, Bruce Casalis has acted as an advisor for the likes of DEFRA, Dogs Trust and RSPCA.
Our purpose at Bruce’s is to unleash happiness and enrich the lives of more dogs and their families and we achieve this through
our values P.A.W.S (Pawsitivity, All fur one, Wag for it and Sniff out the new stuff).
We believe that Paw-sitivity rocks! When it comes to our team, our dogs and our customers we’re caring and All fur one. We work
hard, are passionate and Wag for it because we love what we do.
And, like our doggy friends, we’re forever curious to Sniff out new stuff.
Our values help guide how we behave, remind us what’s important to ourselves, to dogs and their families and what fires us up
as a pack.
About you:
You will be a reliable and trustworthy individual who is 21 years old or over (due to insurance purposes) with at least 2 years
driving experience and live in the Highgate area.
Ideally have a current DBS (or happy to have a DBS check).
As you will be the face of Bruce’s for 50% of our customers, you will be as confident with customers as you are with canines,
handling queries and talking dog behavior with ease.
You are someone who embraces a challenge and works under time pressure with a can-do mindset and enthusiasm.
Giving 100 pawcent in everything you do all while radiating positivity, you are someone who is happy to work outdoors in all
weathers ( this is a must- come rain, shine, snow and all!)
Why Unleash Your Potential with Us:
You get to be part of a multi award winning company who are the industry leaders in doggy daycare.
Quarterly performance related bonus of upto £700 per quarter (£2800 per year).
Your furry companion can join you at work – we offer FREE dog day-care at Bruce\'s (as long as it\'s a paw-sitive fit).
Our expert dog trainers will show you the ropes and keep you in-the-know as well as sniffing out the new with ongoing personal
development.
LifeWorks membership and Bravo Benefits platform access for unbeatable employee perks.
Your hard work won\'t go unnoticed – expect rewards and recognition and our annual people celebration day!
Carer Driver- Dog Daycare in London employer: Bruce's
At Bruce's, we pride ourselves on being the UK's leading doggy daycare provider, where our team members are not just employees but passionate advocates for our furry friends. Working at our Country Hills Centre means joining a vibrant and supportive work culture that values positivity, teamwork, and personal growth, with unique benefits like free dog daycare for your own pet and quarterly performance bonuses. With ongoing training from expert dog trainers and a commitment to recognising hard work, Bruce's is an excellent employer for those looking to make a meaningful impact in the lives of dogs and their families.
StudySmarter Expert Advice🤫
We think this is how you could land Carer Driver- Dog Daycare in London
✨Tip Number 1
Familiarise yourself with dog behaviour and care. Understanding how to read a dog's body language and knowing basic training commands can set you apart as a candidate who truly cares about the dogs' well-being.
✨Tip Number 2
Show your enthusiasm for working outdoors and with animals. During any interactions, express your love for dogs and your excitement about being part of a team that prioritises their happiness and safety.
✨Tip Number 3
Highlight your customer service skills. Since you'll be the face of Bruce's for many customers, share examples of how you've successfully handled customer queries or concerns in previous roles.
✨Tip Number 4
Demonstrate your reliability and trustworthiness. Be prepared to discuss your driving experience and any relevant certifications, such as a current DBS check, to reassure them of your commitment to safety.
We think you need these skills to ace Carer Driver- Dog Daycare in London
Some tips for your application 🫡
Understand the Role:Read the job description carefully to understand what Bruce's is looking for in a Carer Driver. Highlight your passion for dogs and customer service in your application.
Tailor Your CV:Make sure your CV reflects relevant experience, especially any previous roles involving animal care or customer service. Emphasise your driving experience and any qualifications that relate to the role.
Craft a Personal Cover Letter:Write a cover letter that showcases your personality and enthusiasm for the position. Mention specific aspects of the job that excite you, such as working with dogs and contributing to their happiness.
Showcase Your Values:In your application, align your personal values with those of Bruce's, such as positivity and teamwork. Use examples from your past experiences to demonstrate how you embody these values.
How to prepare for a job interview at Bruce's
✨Show Your Passion for Dogs
Make sure to express your love for dogs during the interview. Share personal stories or experiences that highlight your connection with animals, as this role is all about being a doggy advocate.
✨Demonstrate Customer Service Skills
Since you'll be the face of Bruce's for many customers, it's crucial to showcase your customer service skills. Prepare examples of how you've handled customer queries or resolved issues in the past.
✨Emphasise Safety Awareness
Discuss your understanding of safety protocols when transporting dogs. Mention any relevant experience you have in ensuring the well-being of pets and how you would handle potential conflicts among them.
✨Be Ready for Practical Questions
Expect questions that may require you to think on your feet, such as how you would manage a situation where a dog is misbehaving. Show your problem-solving skills and creativity in handling such scenarios.
