At a Glance
- Tasks: Care for dogs, provide companionship, and ensure their safety during transport.
- Company: Join Bruce's, the UK's leading doggy daycare with a fun, positive culture.
- Benefits: Free dog daycare, employee perks, and ongoing personal development.
- Other info: Enjoy a dynamic outdoor role with opportunities for rewards and recognition.
- Why this job: Work with dogs daily and unleash happiness in their lives!
- Qualifications: Must be 21+, have a full UK licence, and excellent customer service skills.
Are you ready to dive into a world where wagging tails, wet noses, and boundless enthusiasm are your daily companions? If so, then keep reading!
Here at Bruce’s we are looking for a full time Carer/Cover Driver at our Wellington Country Park to join us for between 35 and 42.5 hours a week.
About us:
Founded in 2008, we have become the UK’s recognised leader in Doggy Day Care and are fluent in dog.
Our purpose at Bruce’s is to unleash happiness and enrich the lives of more dogs and their families and we achieve this through our values P.A.W.S (Pawsitivity, All fur one, Wag for it and Sniff out the new stuff).
We believe that Paw-sitivity rocks! When it comes to our team, our dogs and our customers we’re caring and All fur one. We work hard, are passionate and Wag for it because we love what we do.
And, like our doggy friends, we’re forever curious to Sniff out new stuff.
Our values help guide how we behave, remind us what’s important to ourselves, to dogs and their families and what fires us up as a pack.
What You'll Be Doing
The role of a Carer/Cover Driver is to spend time in the field with the dogs, not just as supervisors but as companions and caring for their wellbeing.
Providing mental and physical stimulation for the dogs, ensuring they are engaged, happy and safe.
Our carers are naturally curious about the world of dogs and this drives them to continually learn and adapt, ensuring no two days are the same!
Our Carer/Cover Drivers step in to cover routes when our regular drivers aren't able to (it can be also be either at short notice or planned leave).
But you're not just a Carer/ Cover driver; you're a doggy advocate, a safety guardian, and a customer service superstar rolled into one.
You will be transporting dogs to and from Daycare in our Bruce’s Doggy Buses and ensuring the safety of every precious passenger onboard. (No need to break any speed records here!).
Bringing your curiosity and creativity to life by collaborating with colleagues to deliver our weekly enrichment routines in line with our enrichment calendar
- Caring for the equipment, fields and site and keeping them maintained, safe and clean (this also includes cleaning up after the dogs)
Know our four-legged friends like the back of your paw, checking their notes and sharing updates with customers
Keeping our doggy buses in top-notch condition, ready to hit the road and deliver exceptional experiences.
Following customers instructions for pick up and drop off, e.g. lunches, where to leave the dog if the owner is not in, securing property.
Uploading photos taken of our four legged friends to our CRM system and tagging individual dogs for our customers to see what they get up to at Bruce’s
Providing a positive environment which leads to happy dogs and creates an atmosphere where we can unleash happiness.
Keeping a watchful eye on behaviour, turning potential conflict into opportunities for positive interactions also providing suggestions and managing behaviour management plans whilst looking after the dogs in the fields.
Being a helping hand when it comes to bathing, washing and towelling dogs prior to drop off
About you:
You will be 21 years old or over and a reliable and trustworthy individual with a Full UK licence (for insurance purposes). At least 2 years driving experience and live in or close to the Basingstoke, Bracknell or Wokingham areas.
Ideally have a current DBS (or happy to have a DBS check).
As you will be the face of Bruce’s for 50% of our customers, you will be as excellent with customers as you are with canines, handling queries and talking dog behaviour with ease.
You are someone who embraces an opportunity and works under time pressure with a can-do mindset and enthusiasm.
Giving 100 pawcent in everything you do all while radiating positivity, you are someone who is happy to work outdoors in all weathers (this is a must- come rain, shine, snow and all!)
Why Unleash Your Potential with Us:
You get to be part of a multi award winning company who are the industry leaders in doggy daycare.
Your furry companion can join you at work – we offer FREE dog day-care at Bruce's (as long as it's a paw-sitive fit).
Our dog experts will show you the ropes and keep you in-the-know as well as sniffing out the new with ongoing personal development.
LifeWorks membership, Stream and Bravo Benefits platform access for unbeatable employee perks.
Your hard work won't go unnoticed – expect rewards and recognition and our annual people celebration day!
Carer/Cover driver - dog Daycare in Reading employer: Bruce's Doggy Day Care
At Bruce's, we pride ourselves on being the UK's leader in Doggy Day Care, offering a vibrant work culture that celebrates passion for pets and exceptional customer service. As a Centre Operations Manager, you'll enjoy complete autonomy in leading your own centre, with competitive salary packages, generous holiday allowances, and ongoing training opportunities to foster your professional growth. Join us in a rewarding environment where you can make a real difference in the lives of dogs and their families while working alongside a dedicated team that shares your love for animals.
StudySmarter Expert Advice🤫
We think this is how you could land Carer/Cover driver - dog Daycare in Reading
✨Tip Number 1
Get to know the company culture! Before your interview, spend some time researching Bruce's values and mission. This will help you connect with the team and show that you're genuinely interested in being part of their dog-loving family.
✨Tip Number 2
Show off your doggy knowledge! During your chat, share any experiences you've had with dogs or relevant skills that make you a great fit for the Carer/Cover Driver role. This is your chance to shine and demonstrate your passion for pups!
✨Tip Number 3
Be ready for a practical test! Since you'll be working closely with dogs, they might want to see how you handle them. Brush up on your dog handling skills and be prepared to showcase your ability to keep those tails wagging!
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you note expressing your excitement about the opportunity. It shows you're keen and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Carer/Cover driver - dog Daycare in Reading
Some tips for your application 🫡
Show Your Passion for Dogs:When writing your application, let your love for dogs shine through! Share any experiences you've had with dogs, whether it's caring for them, training them, or just enjoying their company. We want to see that you're as excited about wagging tails and wet noses as we are!
Be Yourself:We’re all about P.A.W.S here at Bruce's, so don’t be afraid to let your personality come through in your application. Use a friendly tone and show us how you embody our values. Remember, we’re looking for someone who fits into our pack!
Tailor Your Application:Make sure to read the job description carefully and tailor your application to highlight the skills and experiences that match what we're looking for. Whether it’s your driving experience or your knack for dog behaviour, make it clear why you’d be a great fit for the role.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the info you need about the role and our company there!
How to prepare for a job interview at Bruce's Doggy Day Care
✨Know Your Canine Stuff
Brush up on your dog knowledge! Familiarise yourself with different breeds, behaviours, and care techniques. Being able to chat confidently about dogs will show that you’re genuinely passionate about the role and can connect with both the furry friends and their owners.
✨Embrace the P.A.W.S Values
Make sure you understand Bruce's core values: Pawsitivity, All fur one, Wag for it, and Sniff out the new stuff. Think of examples from your past experiences that align with these values, as they’ll be looking for someone who embodies this spirit in their work.
✨Show Off Your Customer Service Skills
Since you'll be the face of Bruce's for many customers, prepare to discuss your customer service experience. Share specific examples where you’ve handled queries or resolved issues, especially in a fast-paced environment. This will highlight your ability to keep both dogs and their owners happy!
✨Be Ready for Practical Scenarios
Expect some situational questions during the interview. They might ask how you would handle a dog that’s being difficult or how you’d manage a busy day with multiple pickups. Think through these scenarios beforehand so you can demonstrate your problem-solving skills and calmness under pressure.
