Broxtowe Borough Council is seeking a Repairs Customer Services Officer to join the Housing Repairs Customer Services Team in Beeston. You will answer telephone calls, process emails and online repair reports, and contribute to responsive repairs for tenants and leaseholders.
You will be supported by the Repairs Customer Services Team Leader, with training to help you succeed in delivering quality outcomes in a busy, customer-focused environment. 37 hours per week, Grade 5.
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Repairs Customer Experience Officer (Flexible Hours) in Beeston employer: Broxtowe
Broxtowe Borough Council is an excellent employer that prioritises employee well-being and professional growth within a supportive work culture. As a member of the Housing Repairs team, you will benefit from flexible working arrangements, a generous pension scheme, and family-friendly policies, all while making a meaningful impact in the community. Join us to develop your skills in a role that values communication and collaboration, ensuring that you can thrive both personally and professionally.