Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Support Modernisations officers in managing capital works and assist residents with queries.
- Company: Broxtowe Borough Council, committed to equal opportunities and community service.
- Benefits: Generous pension, loyalty awards, family-friendly policies, and employee discounts.
- Why this job: Join a dynamic team and make a real difference in your community.
- Qualifications: Strong organisational and communication skills; enthusiasm and self-motivation are key.
- Other info: Flexible working options available; great career development opportunities.
The predicted salary is between 26889 - 28320 £ per year.
Overview
Post Ref: T132 – Modernisation Assistant
We are looking for a motivated and enthusiastic Modernisations Assistant to work within our Capital works department. This will involve supporting two Modernisations officers and the Modernisations manager in the day to day running of Capital works within Broxtowe Borough Council. You will answer queries from residents and contractors along with booking appointments and managing invoicing and payments.
Responsibilities
- Work with members of the public in a customer focused environment.
- Process data and demonstrate strong organisational skills.
- Work independently on tasks and in a team environment.
- Answer phone calls and queries, taking notes as required.
- Identify information needs and communicate effectively.
- Use computerised software systems, including Word, Excel, Outlook.
- Manage/handle payments and invoices.
- Support two Modernisations officers and the Modernisations manager in daily capital works activities.
Qualifications / Ideal candidate
- Good organisational and communication skills.
- Ability to maintain clear and concise records.
- Good time management.
- Enthusiastic and self-motivated.
- Good customer care skills.
What you need to know
The post holder will be required to work from our offices in Beeston a minimum of 2 days per week plus more when required.
How to apply
Should you wish to have an informal chat, please contact Matt Chilton on 0115 917 3615.
Please quote reference No: T132
Expected interview date: WC 20 October 2025
Equality and benefits
As a disability confident employer and an organisation that is committed to equal opportunities, we welcome applications from all sections of the community.
The Council has five GREAT values which represent our standards and expectations of how we’ll work.
The Council embraces flexible ways of working to ensure that we can attract the best talent and experience and get the most from our employees. Whilst meeting the needs of our residents is a priority and we can’t guarantee we can accept all flexible working requests, we are happy to discuss your options when you apply for a job with us.
As a Broxtowe Borough Council employee you can enjoy many benefits including a generous pension fund, loyalty awards and family friendly policies to help you balance your work and family life, as well as discounts and offers as part of our employee benefits scheme.
Salary and terms
Salary: £26,889 – £28,320 (Scale 5) Full time 37 hrs per week
#J-18808-Ljbffr
Modernisations Assistant employer: Broxtowe Borough
Contact Detail:
Broxtowe Borough Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Modernisations Assistant
✨Tip Number 1
Get to know the company! Research Broxtowe Borough Council and understand their values and mission. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! Since you'll be dealing with residents and contractors, it’s crucial to articulate your thoughts clearly. Try role-playing common scenarios with a friend to boost your confidence.
✨Tip Number 3
Be proactive during the interview! Prepare questions about the role and the team dynamics. This shows that you’re not just there to answer questions but are also keen to engage and contribute.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it gives you a chance to explore other roles that might suit your skills and interests within the council.
We think you need these skills to ace Modernisations Assistant
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the role of Modernisations Assistant. We want to see how you can support our team and contribute to the day-to-day running of Capital works.
Show Off Your Organisational Skills: Since this role requires strong organisational abilities, be sure to provide examples in your application that demonstrate how you've successfully managed tasks or projects in the past. We love seeing how you keep things running smoothly!
Communicate Clearly: Effective communication is key for this position. When writing your application, use clear and concise language to convey your thoughts. We appreciate straightforwardness and clarity, so don’t hold back on showcasing your communication skills!
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Broxtowe Borough
✨Know Your Role
Make sure you understand the responsibilities of a Modernisations Assistant. Familiarise yourself with the tasks like managing invoicing, answering queries, and supporting the team. This will help you demonstrate your enthusiasm and readiness to contribute.
✨Show Off Your Organisational Skills
Since this role requires strong organisational skills, prepare examples from your past experiences where you've successfully managed multiple tasks or projects. Be ready to discuss how you prioritise your workload and keep everything on track.
✨Practice Customer Interaction
As you'll be working in a customer-focused environment, think about how you would handle different types of queries from residents and contractors. Practising these scenarios can help you feel more confident during the interview.
✨Familiarise Yourself with Software
Get comfortable with the computerised software systems mentioned in the job description, like Word, Excel, and Outlook. If you can, brush up on any specific features that might be relevant to the role, as this will show your proactive approach.