At a Glance
- Tasks: Support and maintain ICT systems, including PCs, printers, and network infrastructure.
- Company: Join a friendly council team dedicated to high-quality ICT services.
- Benefits: Enjoy hybrid working, generous leave, free parking, and training opportunities.
- Other info: Flexible working policies and a family-friendly environment await you.
- Why this job: Make a difference in your community while developing your tech skills.
- Qualifications: Broad technical knowledge with experience in Microsoft software and networking.
The predicted salary is between 30000 - 40000 € per year.
The ICT Department is responsible for providing a wide range of high‑quality ICT services to the council’s end users. In this role you will be part of a small, friendly team that handles day‑to‑day support and maintenance of the council’s ICT systems, looking after PCs, laptops, printers, file servers, telephony systems, network infrastructure and software applications.
Qualifications
You will need a broad range of technical knowledge with the ability to install and troubleshoot a wide range of hardware and software, and a basic understanding of networking. Key skills and experience include:
- Excellent knowledge of Microsoft software systems, including Windows 11, Server 2022‑2025, Microsoft M365 Suite (Exchange, Entra, Defender, Teams), on‑premises Active Directory and SQL Database management.
- Experience with VMware Virtualisation Platform and network infrastructure.
- Customer‑focused approach with excellent interpersonal and organisational skills.
Benefits
- Hybrid working
- Generous annual leave scheme
- Free workplace car parking
- Opportunities for training, learning and continuous professional development
- Family‑friendly and flexible working policies available
- Option to join the Local Government Pension Scheme (LGPS)
ICT Technical Officer in Suffolk employer: Broxtowe Borough Council
As an ICT Technical Officer within our council's ICT Department, you will join a supportive and collaborative team dedicated to delivering high-quality services. We offer a hybrid working model, generous annual leave, and opportunities for continuous professional development, ensuring that you can grow your skills while maintaining a healthy work-life balance. Our family-friendly policies and the option to join the Local Government Pension Scheme make us an excellent employer for those seeking meaningful and rewarding employment in a community-focused environment.
StudySmarter Expert Advice🤫
We think this is how you could land ICT Technical Officer in Suffolk
✨Tip Number 1
Network, network, network! Reach out to your connections in the ICT field and let them know you're on the lookout for opportunities. You never know who might have a lead or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by brushing up on your technical skills. Make sure you can confidently discuss your experience with Microsoft software systems and networking. We recommend practising common interview questions related to troubleshooting and customer service.
✨Tip Number 3
Showcase your passion for ICT! When you get the chance to chat with potential employers, share your enthusiasm for technology and how you stay updated with the latest trends. This can really set you apart from other candidates.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace ICT Technical Officer in Suffolk
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your technical skills and experience relevant to the ICT role. We want to see your knowledge of Microsoft software systems and any hands-on experience you have with hardware and networking.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about ICT and how your customer-focused approach aligns with our team's values. Keep it friendly and professional!
Show Off Your Problem-Solving Skills:In your application, give examples of how you've tackled technical issues in the past. We love seeing candidates who can troubleshoot effectively and think on their feet, so don’t hold back!
Apply Through Our Website:We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates!
How to prepare for a job interview at Broxtowe Borough Council
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of Microsoft software systems, especially Windows 11 and the M365 Suite. Be ready to discuss your experience with Active Directory and SQL Database management, as these are key areas for the role.
✨Show Off Your Troubleshooting Skills
Prepare to share specific examples of how you've installed or troubleshot hardware and software in the past. Think about times when you resolved issues quickly and efficiently, as this will demonstrate your problem-solving abilities.
✨Emphasise Your Customer Focus
Since this role involves supporting end users, highlight your customer service skills. Share experiences where you’ve gone above and beyond to help someone with their ICT needs, showcasing your interpersonal skills.
✨Get Familiar with Networking Basics
Brush up on your understanding of networking concepts, as a basic knowledge is essential for this position. Be prepared to discuss any relevant experience you have with network infrastructure and VMware Virtualisation Platform.
