T96b Repairs and Compliance Scheduler
Company: Broxtowe Borough Council Salary: £27,787 to £29,255 a year Hours: Full-time Location: Beeston, NG9 1AB Working pattern: On-site Job type: Permanent Posting date: 16 Oct 2026 Closing date: 1 Nov 2026
We are looking for a Repairs Scheduler to join our Housing Repairs Team. This is a key role within the service, ensuring that repairs are scheduled efficiently and delivered to our tenants in a timely manner. You'll work closely with a small, supportive Scheduling Team, alongside our Repairs Customer Service Officers, in a fast-paced environment.
Your day will be spent scheduling appointments for larger repairs, coordinating diaries for our in-house Operatives and external contractors, and ensuring resources are allocated effectively to meet service demands. You will play a vital role in helping us deliver an excellent repairs service by balancing priorities, responding to changing circumstances, and keeping customers informed throughout the repairs process.
We're looking for someone who is organised, proactive and thrives in a busy customer-focused environment. You will have excellent communication skills, be confident working with a range of stakeholders, and have the ability to manage competing priorities while maintaining accuracy and attention to detail. You will enjoy problem solving, be comfortable using a variety of IT systems, and have a positive, flexible approach to work. Experience of scheduling appointments, planning workloads or working within a repairs, housing or customer service environment would be beneficial, although we are equally interested in candidates with transferable skills and a willingness to learn.
What you need to know:
The Council embraces flexible ways of working and this role offers a hybrid working arrangement. You will have the opportunity to work from home and from the office, subject to service requirements and following completion of any required training period.
Proud member of the Disability Confident employer scheme
About Disability Confident Disability Confident is a government scheme. It encourages employers to recruit and retain disabled people and those with long term health conditions.
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T96b Repairs and Compliance Scheduler in Beeston employer: Broxtowe Borough Council
Broxtowe Borough Council is an excellent employer, offering a supportive work culture that prioritises employee well-being and professional development. As a Housing Options Officer, you will have the opportunity to make a meaningful impact in the community by preventing homelessness, while benefiting from comprehensive training and growth opportunities in a collaborative environment. Located in a vibrant area, the council promotes a healthy work-life balance and values the contributions of its staff.
