At a Glance
- Tasks: Patrol parking areas, ensure compliance, and guide the public on parking rules.
- Company: Broxtowe Borough Council, committed to community and equal opportunities.
- Benefits: Generous pension, loyalty awards, family-friendly policies, and employee discounts.
- Why this job: Enjoy working outdoors while making a positive impact in your community.
- Qualifications: Experience in customer care, good observation skills, and a full driving licence.
- Other info: Flexible working options available; great career development opportunities.
The predicted salary is between 26899 - 28320 £ per year.
37 hour working week on a rotational basis. The working hours and patterns will be discussed at interview.
Do you enjoy working outside? If the answer is yes, then this may be the job role for you. We are looking for a Civil Enforcement Officer-Technician to assist with patrolling Council owned parking places on foot and by vehicle, ensuring full compliance throughout the Borough, providing frontline enforcement duties in accordance with the Council’s off-street parking place orders and relevant government legislation. Guiding the public on rules and advising about parking provisions. Reporting any defects to street furniture, such as signs, markings and general car parking facilities.
We’re looking for an individual who has experience in:
- Issuing Penalty Charge Notices (PCN) using handheld devices as required to vehicles parked in contravention of the relevant restrictions
- Numerical and literacy skills with the ability to work methodically
- Motor vehicle identification
- Good understanding of Customer Care and working with the public
The ideal candidate would have:
- Excellent visual and observation skills
- Good record keeping and evidence gathering
- Knowledge of Civil Parking Enforcement and the Traffic Management Act 2004
- Local Knowledge of Town Centres throughout the Borough
- Excellent customer care skills and be able to converse in a friendly and effective manner
- Someone who represents our GREAT values and behaviours
The role will require you to be physically able to undertake the duties of this post and be able to walk long distances and flights of stairs where required. Rotational hours outside normal hours will be required. You will also be required to hold a full driving licence.
There will be a short test as part of the interview.
If you require further information, please contact Mr. Ian Baruch 0115 9173 3650 for an informal chat about the role.
Closing date: 3 weeks from publish date. Expected interview date: To be confirmed with HRD.
Why join us? The Council has five GREAT values which represent our standards and expectations of how we’ll work. As a disability confident employer and an organisation that is committed to equal opportunities, we welcome applications from all sections of the community. The Council embraces flexible ways of working to ensure that we can attract the best talent and experience and get the most from our employees. Whilst meeting the needs of our residents is a priority and we can’t guarantee we can accept all flexible working requests; we are happy to discuss your options when you apply for a job with us. As a Broxtowe Borough Council employee, you can enjoy many benefits including a generous pension fund, loyalty awards and family friendly policies to help you balance your work and family life, as well as discounts and offers as part of our employee benefits scheme.
Outdoor Parking Enforcement Officer in Beeston employer: Broxtowe Borough Council
Contact Detail:
Broxtowe Borough Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Outdoor Parking Enforcement Officer in Beeston
✨Tip Number 1
Get to know the Council's values and behaviours. When you’re at the interview, show how you embody these GREAT values in your past experiences. It’ll help you stand out as someone who truly fits into their team!
✨Tip Number 2
Practice your customer care skills! Since this role involves interacting with the public, think of examples where you've successfully handled tricky situations or provided excellent service. This will demonstrate your ability to connect with people.
✨Tip Number 3
Brush up on your knowledge of Civil Parking Enforcement and the Traffic Management Act 2004. Being well-versed in these areas will not only impress the interviewers but also show that you're serious about the role.
✨Tip Number 4
Don’t forget to ask questions during the interview! It shows your interest in the role and helps you understand what’s expected. Plus, it’s a great way to find out if this job is the right fit for you too.
We think you need these skills to ace Outdoor Parking Enforcement Officer in Beeston
Some tips for your application 🫡
Show Your Passion for the Outdoors: Since this role is all about working outside, let us know how much you enjoy being outdoors. Share any relevant experiences that highlight your love for nature and outdoor activities.
Highlight Your Customer Care Skills: We want someone who can engage with the public effectively. Make sure to mention any previous roles where you’ve demonstrated excellent customer service skills, as this is key for us.
Be Methodical and Detail-Oriented: This job requires good record-keeping and attention to detail. In your application, give examples of how you've worked methodically in past roles, especially when it comes to handling paperwork or reports.
Apply Through Our Website: To make sure your application gets to us smoothly, apply directly through our website. It’s the best way to ensure we see your application and can consider you for the role!
How to prepare for a job interview at Broxtowe Borough Council
✨Know Your Stuff
Make sure you brush up on the Traffic Management Act 2004 and Civil Parking Enforcement. Understanding these laws will show that you're serious about the role and can handle the responsibilities that come with it.
✨Show Off Your Customer Care Skills
Since this role involves interacting with the public, be ready to demonstrate your excellent customer care skills. Think of examples where you've successfully dealt with difficult situations or provided great service.
✨Get Familiar with the Area
Having local knowledge of the town centres in the Borough is a big plus. Before the interview, take some time to explore the area and understand the parking rules and common issues. This will help you stand out as a candidate who’s genuinely interested.
✨Prepare for the Test
Don’t forget there’s a short test as part of the interview process. Practise using handheld devices if you can, and brush up on your numerical and literacy skills to ensure you’re ready to ace it!