Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Provide vital advice to customers facing housing challenges and assess their situations.
- Company: Local government authority dedicated to improving community housing services.
- Benefits: Generous pension, family-friendly policies, and supportive work environment.
- Why this job: Make a real difference in people's lives by helping them secure stable housing.
- Qualifications: Knowledge of housing legislation and strong communication skills under pressure.
- Other info: Opportunity to manage your own caseload in a rewarding role.
The predicted salary is between 30000 - 42000 £ per year.
A local government authority in the UK is looking for a Housing Options Triage Officer to enhance its Housing Options service. The role involves providing advice to customers facing homelessness or housing issues, handling inquiries, and assessing situations based on relevant legislation.
The ideal candidate will:
- Manage their own caseload
- Communicate effectively with customers under pressure
- Have knowledge of housing legislation and administration practices
Employee benefits include a generous pension and family-friendly policies.
Housing Options Triage Specialist in Beeston employer: Broxtowe Borough Council
Contact Detail:
Broxtowe Borough Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housing Options Triage Specialist in Beeston
✨Tip Number 1
Get to know the local housing landscape! Familiarise yourself with the specific challenges and resources in your area. This will help you stand out when discussing how you can contribute to the Housing Options service.
✨Tip Number 2
Practice your communication skills! Since you'll be dealing with customers under pressure, role-play scenarios with friends or family. This will help you articulate your thoughts clearly and confidently during interviews.
✨Tip Number 3
Brush up on your housing legislation knowledge! Make sure you're up-to-date with the latest laws and policies. This will not only impress interviewers but also show that you're serious about the role.
✨Tip Number 4
Apply through our website! We make it easy for you to submit your application and keep track of your progress. Plus, it shows you're keen on joining our team and enhancing the Housing Options service!
We think you need these skills to ace Housing Options Triage Specialist in Beeston
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight your experience with housing legislation and customer service. We want to see how your skills match the role of a Housing Options Triage Specialist, so don’t hold back!
Showcase Your Communication Skills: Since this role involves handling inquiries and communicating under pressure, it’s crucial to demonstrate your communication abilities. Use clear and concise language in your application to reflect how you’d interact with customers.
Highlight Relevant Experience: If you've managed a caseload or dealt with housing issues before, make sure to mention it! We love seeing candidates who can bring real-world experience to the table, especially in a fast-paced environment.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates!
How to prepare for a job interview at Broxtowe Borough Council
✨Know Your Housing Legislation
Make sure you brush up on the relevant housing legislation before your interview. Understanding the laws and regulations that govern housing options will not only show your expertise but also demonstrate your commitment to helping those facing homelessness.
✨Practice Your Communication Skills
As a Housing Options Triage Specialist, you'll need to communicate effectively, especially under pressure. Practise answering common interview questions clearly and confidently. Role-playing with a friend can help you articulate your thoughts and showcase your ability to handle inquiries.
✨Showcase Your Case Management Experience
Be prepared to discuss your experience managing caseloads. Think of specific examples where you've successfully assessed situations and provided solutions. This will highlight your organisational skills and ability to prioritise tasks effectively.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, the challenges they face, or how success is measured in this role. This shows your genuine interest in the position and helps you gauge if it’s the right fit for you.
