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- Tasks: Support the Planning Department with applications, site visits, and administrative tasks.
- Company: Broxbourne Council is leading exciting urban developments in Hertfordshire.
- Benefits: Enjoy generous leave, training, pension scheme, and free access to leisure facilities.
- Why this job: Join a dynamic team making a real impact in your community.
- Qualifications: GCSEs in English and Maths or equivalent; customer service experience preferred.
- Other info: Full training provided; ideal for those passionate about planning and development.
The predicted salary is between 23800 - 31800 £ per year.
Location: Cheshunt, Hertfordshire, EN8 9XQ.
Contract: Permanent
Working pattern: Full Time
Hours: 37 hours per week
Salary: £27,859.52 p.a.
With exciting developments such as Brookfield Riverside and the Waltham Cross Town Centre Regeneration, Broxbourne is an exciting place to live and work, with the Council's Planning team leading the way on these exciting projects.
An exciting opportunity has arisen to work in a busy and thriving Planning Department. The Council is looking for an enthusiastic and organised individual to provide support in its Planning Administration Section. You should possess excellent interpersonal and communication skills with the ability to work on your own initiative. You should have experience of working in a customer facing environment and be able to demonstrate a high standard of customer care. Ideally you will have good ICT skills and possess appropriate GCSE/'O' level passes in English and Maths or equivalent qualifications. Full training will be given, although it would be an advantage to have experience with interpreting plans and working in a Planning department.
- Validation and registering of planning applications
- Act as case officer on planning applications for lawful development certificates including making site visits, making assessments and the writing up of reports for such applications
- Production of monthly Planning and Regulatory Committee PowerPoint
- Participation in the general work of the Administration team
- Answering the telephone and providing administrative support to Planning Officers
We are committed to safer recruitment, safeguarding and promoting the welfare of children, young people and vulnerable adults. We expect all staff and volunteers to share this commitment.
The benefits package includes generous leave entitlement, a full training and development programme, membership of the Local Government Pension Scheme and free membership to the Council's leisure centres, which includes free access to gyms, swimming pools, fitness classes, racket sport sessions, a health suite and a range of generous discounts across other leisure and culture services.
Broxbourne Council is an Equal Opportunities employer.
Details and application forms for all job vacancies are listed on the Council's website. Application forms must be submitted online by 14 July 2025 quoting the above reference.
To find out more please visit www.broxbourne.gov.uk/planningjobs
For an informal discussion about the role requirements, please email diane.parsley@broxbourne.gov.uk
Borough Offices, Bishops' College, Churchgate, Cheshunt, Hertfordshire, EN8 9XQ.
Telephone: 01992 785509, Email: personnel@broxbourne.gov.uk
Website: www.broxbourne.gov.uk
How to apply: Please apply online via the link provided. Please note, we do not accept CV's submitted without a fully completed online application form.
Technical Assistant (Planning) employer: Broxbourne
Contact Detail:
Broxbourne Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical Assistant (Planning)
✨Tip Number 1
Familiarise yourself with the local planning regulations and recent projects in Broxbourne. This knowledge will not only help you understand the role better but also impress during any discussions with the hiring team.
✨Tip Number 2
Reach out to current or former employees of the Planning Department via LinkedIn. They can provide insights into the work culture and expectations, which can be invaluable for your preparation.
✨Tip Number 3
Prepare to discuss your customer service experience in detail. Since the role requires excellent interpersonal skills, think of specific examples where you've successfully handled customer interactions.
✨Tip Number 4
Practice your presentation skills, especially if you're asked to create a PowerPoint for the interview. Being able to communicate clearly and effectively will demonstrate your suitability for the role.
We think you need these skills to ace Technical Assistant (Planning)
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Technical Assistant (Planning) position. Highlight key skills such as customer care, ICT proficiency, and experience in a planning department.
Tailor Your Application: Customise your application to reflect how your skills and experiences align with the job requirements. Use specific examples from your past work that demonstrate your ability to handle planning applications and provide administrative support.
Highlight Relevant Qualifications: Make sure to mention your GCSE/O level passes in English and Maths or equivalent qualifications prominently in your application. If you have any additional training or certifications related to planning or administration, include those as well.
Follow Application Instructions: Ensure you complete the online application form as specified. Double-check that all sections are filled out accurately and that you submit your application before the deadline of 14 July 2025.
How to prepare for a job interview at Broxbourne
✨Understand the Role
Make sure you thoroughly read the job description and understand the responsibilities of a Technical Assistant in Planning. Familiarise yourself with terms like 'validation of planning applications' and 'case officer duties' so you can speak confidently about them during the interview.
✨Showcase Your Communication Skills
Since the role requires excellent interpersonal skills, prepare examples of how you've effectively communicated in previous roles. Think about times when you provided exceptional customer care or worked collaboratively with a team.
✨Demonstrate Initiative
The job calls for someone who can work independently. Be ready to discuss instances where you took the initiative to solve problems or improve processes in your past roles. This will show that you're proactive and can handle the demands of a busy environment.
✨Prepare Questions
At the end of the interview, you'll likely have the chance to ask questions. Prepare thoughtful questions about the Planning Department's current projects or the training programme mentioned in the job description. This shows your genuine interest in the role and the organisation.