Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Join our vibrant team as an Operations Officer/Lifeguard, ensuring safety and cleanliness in leisure centres.
- Company: Broxbourne Council is dedicated to community welfare and offers a supportive work environment.
- Benefits: Enjoy flexible hours, free gym access, generous leave, and a full training programme.
- Why this job: Kickstart your career in the leisure industry while making a positive impact in your community.
- Qualifications: Good swimming skills, customer care experience, and a willingness to gain a National Pool Lifeguard Qualification.
- Other info: Full training provided; previous applicants may not be considered.
The predicted salary is between 20400 - 28700 £ per year.
- Salary: Salary up to £25,521.60 pa depending on hours worked
- Location: Hertfordshire. Laura Trott Leisure Centre & John Warner Sports Centre
- Contract: Permanent
- Working pattern:Full Time/Part Time
- Hours: Various hours per week.
- DBS check: Enhanced
- Reference: OO
Operation Officer (Lifeguard) – (Ref: OO)
FULL TRAINING AVAILABLE
Salary up to £25,521.60 pa depending on hours worked
Up to full time 40 hours per week, part-time hours also available
This could be the job for you…
• Would you like to work in a vibrant team?
• Operations Officer/Lifeguards benefit from varied working hours, which can easily fit around other commitments.
• Are you a good swimmer and enjoy working in a sporting environment?
• Are you interested in a career in the leisure industry?
Then come and join our friendly operations team at John Warner Sports Centre in Hoddesdon and Laura Trott Leisure Centre in Cheshunt. You will be helping your community within these centres by providing excellent customer services, so they can enjoy our facilities safely and to the highest standards of cleanliness.
What is required?
• You will need to be resilient, reliable, and conscientious.
• Enjoy working as part of a team.
• Have excellent customer care skills.
• Have a friendly and effective manner.
• You will need to converse at ease with members of the public in fluent English to provide advice.
• Perform the safe manual handling, setting up and breaking down heavy equipment within operational guidelines.
• You will need to be organised and be calm under pressure.
• You will need to gain the ‘National Pool Lifeguard Qualification’, which can be funded by us (there is a payback of training fees if you do not qualify within the probationary period).
• On qualifying you will need to pass regular competency tests.
• You will need to pass a swim test which will be conducted at interview stage.
• This role requires a disclosure and barring service check as it is working with children and vulnerable clients.
Broxbourne offers full training and development and career progression, all our current Operations Managers and Assistant Managers started out as Operations Officers/lifeguards so this could kick start your leisure career.
We have adopted the core values of Teamwork, Innovation, Effectiveness and Respect (TIER).
The values and their underlying behaviours, demonstrate our commitment to providing excellent customer care, working in a joined-up way, showing respect at all times and looking at innovation and forward thinking solutions. We pride ourselves on recruiting, developing and retaining talent who share this commitment.
We are committed to safer recruitment, safeguarding and promoting the welfare of children and young people and vulnerable adults. We expect all staff and volunteers to share this commitment.
The Council’s benefits package includes generous leave entitlement, a full training and development programme, membership of the Local Government Pension Scheme and free membership to the Council’s local leisure centres, which includes free access to gyms, swimming pools, fitness classes, racket sport sessions, a health suite and a range of generous discounts across other leisure and culture services.
Broxbourne Council is an Equal Opportunities employer.
Previous applicants may not be considered.
Details and application forms for all job vacancies are listed on the Council’s website.
Application forms must be submitted online by 9 September 2025 quoting the above reference.
Borough Offices, Bishops’ College, Churchgate, Cheshunt, Hertfordshire, EN8 9XQ.
Telephone: 01992 785509, Email: personnel@broxbourne.gov.uk
Website: www.broxbourne.gov.uk
How to apply
Please apply online via the link provided.
Please note, we do not accept CV’s submitted without a fully completed online application form.
#J-18808-Ljbffr
Operations Officers/Lifeguards employer: Broxbourne
Contact Detail:
Broxbourne Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Officers/Lifeguards
✨Tip Number 1
Make sure to highlight your swimming skills and any relevant experience in a sporting environment during the interview. Being a good swimmer is crucial for this role, so be prepared to demonstrate your abilities.
✨Tip Number 2
Familiarise yourself with the core values of Teamwork, Innovation, Effectiveness, and Respect (TIER) that we uphold at StudySmarter. Showing how you embody these values in your previous roles can set you apart from other candidates.
✨Tip Number 3
Prepare for the swim test by practising regularly before your interview. This will not only help you pass but also demonstrate your commitment to the role and your ability to stay calm under pressure.
✨Tip Number 4
Engage with our community by visiting the leisure centres beforehand. This will give you insight into the environment and allow you to discuss specific aspects of the centres during your interview, showing your genuine interest in the position.
We think you need these skills to ace Operations Officers/Lifeguards
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities and requirements of the Operations Officer/Lifeguard position. Familiarise yourself with the job description and think about how your skills and experiences align with what they are looking for.
Tailor Your Application: When writing your application, tailor it specifically to the role. Highlight your customer service skills, teamwork experience, and any relevant qualifications, such as swimming proficiency or lifeguard training. Use examples from your past experiences to demonstrate your suitability.
Show Enthusiasm: Express your passion for working in the leisure industry and your desire to contribute to the community. Mention why you want to work at the specific centres and how you can embody their core values of Teamwork, Innovation, Effectiveness, and Respect.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A well-presented application reflects your attention to detail and professionalism, which is crucial for a role that involves public interaction.
How to prepare for a job interview at Broxbourne
✨Show Your Team Spirit
Since the role involves working in a vibrant team, be sure to highlight your teamwork skills. Share examples of how you've successfully collaborated with others in previous roles or activities.
✨Demonstrate Customer Care Skills
Excellent customer care is crucial for this position. Prepare to discuss situations where you provided outstanding service or resolved customer issues effectively, showcasing your friendly and effective manner.
✨Prepare for the Swim Test
A swim test will be conducted during the interview, so make sure you're ready! Practice your swimming skills and be confident in your abilities to impress the interviewers.
✨Emphasise Resilience and Organisation
The job requires being calm under pressure and organised. Think of examples from your past experiences where you demonstrated these qualities, especially in challenging situations.
