At a Glance
- Tasks: Support individuals at risk of homelessness by providing tailored advice and housing solutions.
- Company: Join the Borough of Broxbourne's Housing Solutions Team in Cheshunt.
- Benefits: Enjoy hybrid working, generous leave, and free access to local leisure facilities.
- Other info: Inclusive workplace with excellent training and career development opportunities.
- Why this job: Make a real difference in people's lives while developing your skills in a supportive environment.
- Qualifications: Experience in housing or homelessness, strong communication skills, and a genuine desire to help others.
The predicted salary is between 40115 - 40115 £ per year.
Location: Cheshunt, Hertfordshire, EN8 9XQ.
Employer: Borough of Broxbourne
Salary: £40,115.40 per annum
Contract: Permanent
Working pattern: Full Time
Hours: 37 hours per week
DBS check: Required
Closing date: 31/05/2026
Reference: PHSO
Position Overview: Join our Housing Solutions Team to support individuals at risk of homelessness. This role involves interviewing, assessing and advising clients to secure stable housing solutions.
Key Responsibilities:
- Interview, assess and support clients facing homelessness.
- Manage a caseload of clients, providing tailored advice and housing solutions.
- Collaborate with colleagues and external agencies to deliver clear, lawful support.
- Make decisions based on a comprehensive understanding of local authority homelessness duties and relevant legislation.
Qualifications & Experience:
- Previous experience working within a local authority housing or homelessness setting.
- Knowledge of housing and homelessness law, including local authority duties.
- Experience in a customer-facing role, with excellent communication skills.
- Fluent spoken English; good written and analytical skills.
- GCSE (or equivalent) in English and Maths.
- Full driving licence.
- Motivation and genuine interest in helping people.
Skills & Personal Attributes:
- Strong interpersonal skills to conduct sensitive conversations with clients.
- Ability to set expectations clearly and manage client expectations effectively.
- Good organisational and analytical abilities to manage caseloads.
- Team-work orientation and a commitment to the Council’s core values of Teamwork, Innovation, Effectiveness and Respect (TIER).
Benefits & Working Environment:
- Hybrid working arrangements (office-based during probation).
- Comprehensive induction programme and ongoing training and development.
- Generous leave entitlement and full training programme.
- Membership of the Local Government Pension Scheme.
- Free membership to local leisure facilities – gyms, swimming pools, fitness classes, etc.
- Inclusive and supportive workplace with a strong commitment to safer recruitment, safeguarding and welfare of vulnerable groups.
- Equal opportunities employer.
Housing Solutions Officer (Homelessness) in Cheshunt employer: Broxbourne
The Borough of Broxbourne is an exceptional employer, offering a supportive and inclusive work environment for those passionate about making a difference in the community. As a Housing Solutions Officer, you will benefit from hybrid working arrangements, a comprehensive induction programme, and ongoing training to foster your professional growth. With generous leave entitlements and free access to local leisure facilities, this role not only provides meaningful work but also promotes a healthy work-life balance in the vibrant location of Cheshunt, Hertfordshire.
StudySmarter Expert Advice🤫
We think this is how you could land Housing Solutions Officer (Homelessness) in Cheshunt
✨Get Involved Locally
Dive into local volunteer opportunities or social initiatives. This not only beefs up your CV but also connects you with like-minded folks in nonprofits. Plus, it shows your passion for social impact, which is key for getting noticed by Broxbourne.
✨Tap into Professional Networks
Join networks like the National Council for Voluntary Organisations (NCVO) or local charities to meet professionals in the sector. Attend events and workshops to build relationships and learn about potential openings at organisations like Broxbourne.
✨Showcase Your Commitment
When prepping for interviews, be ready to speak about your personal connection to social issues. Dive into specific examples of how you’ve contributed to community projects – this will resonate with the mission-driven vibe at Broxbourne.
✨Utilise Online Platforms
We’re all about making connections, so use platforms like Idealist and CharityJob to hunt for full-time roles. And of course, you should keep an eye on our website for exciting opportunities at Broxbourne. Apply directly through us to stand out!
We think you need these skills to ace Housing Solutions Officer (Homelessness) in Cheshunt
Some tips for your application 🫡
Show Your Passion for the Cause:In the nonprofit sector, it's super important to demonstrate genuine passion for the mission of Broxbourne. Use your cover letter to showcase any personal experiences or volunteer work that connects you to their social impact initiatives. This emotional connection can really help your application stand out.
Highlight Relevant Experience:When crafting your CV, be sure to include any relevant projects or roles that showcase your skills in social impact. Whether it's community organising, fundraising, or advocacy, highlight what you've done and the difference it's made. Don’t just list tasks; quantify your achievements and the outcomes of your efforts.
Tailor Your Documents to the Role:For a full-time role like Housing Solutions Officer (Homelessness), ensure your CV and cover letter specifically address the responsibilities outlined in the job description. Use their language to describe your skills and experience, making it easy for the hiring team to see how you fit into their vision.
Emphasise Teamwork and Collaboration:Nonprofits thrive on teamwork, so make sure to emphasise your collaborative experiences. Whether you've worked in a team setting, partnered with community organisations, or facilitated group projects, highlight these experiences in your application. Show them you understand the importance of working alongside diverse individuals to achieve shared goals.
How to prepare for a job interview at Broxbourne
✨Show Your Passion for Social Change
When we’re prepping for interviews in the nonprofit space, it's vital to demonstrate our genuine passion for social impact. Be ready to discuss not just your skills and experiences but also why you care about the mission of Broxbourne. Sharing personal stories or insights can really make us stand out.
✨Highlight Project Experience
We should focus on specific projects we've worked on that align with the goals of social impact. Whether that’s a community initiative, volunteering, or a class project, having solid examples that showcase our role and the outcomes will resonate well with the interviewers.
✨Familiarity with Relevant Tools and Practices
Let’s brush up on tools and methodologies commonly used in the nonprofit sector, like project management software or outcome measurement frameworks. Being able to speak fluently about these will show that we’re not just passionate but also knowledgeable and ready to hit the ground running.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that evaluate our problem-solving skills in real-world social issues. Think about how we’d handle challenges in the nonprofit environment and prepare stories that demonstrate our critical thinking and adaptability. Role-playing with a friend could help us feel more confident!
