Operations Officers/Lifeguards

Join to apply for the Operations Officers/Lifeguards role at Broxbourne Council. Posted 3 days ago. Be among the first 25 applicants.

Key Details

• Location: Laura Trott Leisure Centre, Cheshunt & John Warner Sports Centre, Hoddesdon – Hertfordshire
• Contract: Permanent
• Working pattern: Full time, 40 hours per week
• Salary: £25,521.60 per annum
• Reference: OO
• Closing date: 01/02/2026
• DBS check: Enhanced (required)

Job Summary

As an Operations Officer/Lifeguard you will support the community at our leisure centres, ensuring safe, clean facilities and excellent customer service. You will work within a vibrant team, managing operational tasks and providing high‑quality service to users.

Responsibilities

• Oversee daily operations of the leisure facilities, ensuring safety, cleanliness and compliance with regulations.
• Assist customers with queries and provide advice in fluent English.
• Coordinate the setup and dismantling of heavy equipment using safe manual handling procedures.
• Conduct routine patrols, monitor safety hazards, and respond appropriately to incidents.
• Participate in regular competency and swim tests to maintain lifeguard credentials.

Qualifications & Requirements

• Holder of the National Pool Lifeguard Qualification (NPLQ).
• Resilient, reliable, and conscientious with a friendly and effective manner.
• Excellent customer care skills and the ability to work well in a team.
• Fluent English, with good communication skills.
• Capable of remaining calm under pressure and well‑organised.
• Willing to undergo DBS check and comply with safeguarding policies.

Training & Development

Broxbourne invests in full training and career progression. Many current Operations Managers and Assistant Managers began as Operations Officers/Lifeguards.

Core Values

TIER – Teamwork, Innovation, Effectiveness, Respect. These values guide our commitment to excellent customer care, joined‑up working and innovative solutions.

We are committed to safer recruitment, safeguarding and the welfare of children, young people and vulnerable adults.

EEO Statement

Broxbourne Council is an Equal Opportunities employer.

How to Apply

Please apply online via the application link on the Council’s website, quoting reference OO. CVs are only accepted by completing the online form; we do not accept stand‑alone CVs.

Previous applicants may not be considered.

Contact

Borough Offices, Bishops’ College, Churchgate, Cheshunt, Hertfordshire, EN8 9XQ.
Telephone: 01992 785509
Email: personnel@broxbourne.gov.uk
Website: www.broxbourne.gov.uk