At a Glance
- Tasks: Support local communities and improve residents' quality of life through various activities.
- Company: Join the Borough of Broxbourne, a community-focused council.
- Benefits: Generous leave, training, pension scheme, and free leisure centre membership.
- Other info: Flexible hours with opportunities for career growth and community engagement.
- Why this job: Make a real difference in your community while developing your skills.
- Qualifications: Driving licence, GCSEs in English and Maths, and strong customer care skills.
The predicted salary is between 32227 - 32227 € per year.
Location: Cheshunt, Hertfordshire, EN8 9XQ. Bishops College.
Contract: Permanent
Working pattern: Full Time
Hours per week: 37 hours
Salary: Starting salary £32,227 p.a.
Employer: Borough of Broxbourne
DBS check required: Yes
Closing date: 13/05/2026 at 23:55
Responsibilities
- Work at the heart of the local community, supporting all neighbourhoods.
- Act as an ambassador for the Council, identify and respond to customer needs.
- Provide support to ensure matters are resolved quickly and efficiently.
- Deal with a wide range of activities, including evidence gathering, responding to customer concerns, and taking action to improve residents’ quality of life and the environment.
- Undertake property checks and inspections at various locations within the Borough.
- Deliver documents and carry out low-level enforcement.
Qualifications
- Full, valid driving licence.
- GCSE level C/4 or above, or NVQ Level 2 in English and Maths.
- Confident use of remote devices such as tablets.
- Flexible problem-solver, fully committed to customer care.
- Ability to deal with the public diplomatically in difficult situations.
- Prepared to keep up with new legislation and to work evenings and weekends.
- Good local geographical knowledge an advantage.
- Fluent in spoken English and able to converse comfortably with members of the public.
Benefits
- Generous leave entitlement.
- Full training and development programme.
- Membership of the Local Government Pension Scheme.
- Free membership to local leisure centres, including gyms, swimming pools, fitness classes, racket-sport sessions, a health suite.
- Generous discounts across other leisure and culture services.
Broxbourne Council is an Equal Opportunities employer.
Mobile Locality Officer employer: Broxbourne Council
The Borough of Broxbourne is an exceptional employer, offering a supportive work environment where you can make a real difference in the local community. With generous leave entitlements, comprehensive training programmes, and access to leisure facilities, employees are encouraged to grow both personally and professionally. Working in Cheshunt provides a unique opportunity to engage with residents and enhance their quality of life while enjoying the benefits of a collaborative and inclusive workplace culture.
StudySmarter Expert Advice🤫
We think this is how you could land Mobile Locality Officer
✨Tip Number 1
Get to know the local community! As a Mobile Locality Officer, you'll be at the heart of it all. Spend some time familiarising yourself with the neighbourhoods and their needs – this will help you stand out during interviews.
✨Tip Number 2
Show off your problem-solving skills! Be ready to share examples of how you've tackled challenges in the past. We want to see that you're flexible and can handle tricky situations with ease.
✨Tip Number 3
Brush up on your customer care approach! Since you'll be dealing with the public, it's crucial to demonstrate your ability to communicate effectively and diplomatically. Practice scenarios where you’ve resolved customer concerns.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search. Don’t miss out on this opportunity!
We think you need these skills to ace Mobile Locality Officer
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight how your skills and experiences align with the role of Mobile Locality Officer. We want to see how you can be an ambassador for the Council and support our community!
Showcase Your Problem-Solving Skills:In your written application, give examples of how you've tackled challenges in the past. We love a flexible problem-solver who can handle customer concerns with ease, so let us know how you’ve done this before!
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure your writing is easy to read and gets straight to the heart of what makes you a great fit for the role.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the position. We can’t wait to hear from you!
How to prepare for a job interview at Broxbourne Council
✨Know Your Community
As a Mobile Locality Officer, you'll be working closely with the local community. Make sure you research Cheshunt and the surrounding areas. Familiarise yourself with local issues, key landmarks, and community resources. This will show your genuine interest in the role and help you connect with the interviewers.
✨Demonstrate Customer Care Skills
Since the role involves dealing with the public, prepare examples of how you've successfully handled customer concerns in the past. Think about situations where you resolved issues diplomatically or improved someone's experience. This will highlight your commitment to customer care, which is crucial for this position.
✨Showcase Problem-Solving Abilities
Be ready to discuss specific instances where you've had to think on your feet and solve problems effectively. The interviewers will want to see that you're a flexible problem-solver who can handle unexpected challenges, so have a few stories up your sleeve that demonstrate this skill.
✨Familiarise Yourself with Legislation
Since the role requires keeping up with new legislation, brush up on any relevant laws or regulations that might impact the work of a Mobile Locality Officer. Showing that you're proactive about staying informed will impress the interviewers and demonstrate your readiness for the role.
