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- Tasks: Support the Planning Department with applications, site visits, and administrative tasks.
- Company: Broxbourne Council, leading exciting regeneration projects in the community.
- Benefits: Generous leave, full training, pension scheme, and free access to leisure facilities.
- Why this job: Join a dynamic team making a real impact in your local area.
- Qualifications: Strong communication skills, customer service experience, and GCSEs in English and Maths.
- Other info: Full training provided; ideal for those looking to kickstart their career in planning.
The predicted salary is between 23000 - 32000 £ per year.
Job title and reference
Post: Technical Assistant (Planning) Ref: TA-P
Salary: £27,859.52 p.a.
Job summary
With exciting developments such as Brookfield Riverside and the Waltham Cross Town Centre Regeneration, Broxbourne is an exciting place to live and work, with the Council’s Planning team leading the way on these exciting projects.
If you want to work in a busy, challenging yet fulfilling environment at the heart of the Council, then this is the place for you.
An exciting opportunity has arisen to work in a busy and thriving Planning Department.
The Council is looking for an enthusiastic and organised individual to provide support in its Planning Administration Section. You should possess excellent interpersonal and communication skills with the ability to work on your own initiative. You should have experience of working in a customer facing environment and be able to demonstrate a high standard of customer care. Ideally you will have good ICT skills and possess appropriate GCSE/’O’ level passes in English and Maths or equivalent qualifications.
Training and apprenticeship
Full training will be provided including the opportunity to enroll in the Level 4 Town Planning Assistant apprenticeship. Previous experience in interpreting plans or working in a Planning department would be beneficial.
Responsibilities
- Validation and registering of planning applications
- Act as case officer on planning applications for lawful development certificates including making site visits, making assessments and writing up reports for such applications
- Production of monthly Planning and Regulatory Committee PowerPoint
- Participation in the general work of the Administration team
- Answering the telephone and providing administrative support to Planning Officers
We are committed to safer recruitment, safeguarding and promoting the welfare of children, young people and vulnerable adults. We expect all staff and volunteers to share this commitment.
Benefits
The benefits package includes generous leave entitlement, a full training and development programme, membership of the Local Government Pension Scheme and free membership to the Council’s leisure centres, which includes free access to gyms, swimming pools, fitness classes, racket sport sessions, a health suite and a range of generous discounts across other leisure and culture services.
Broxbourne Council is an Equal Opportunities employer.
Application details
Application forms must be submitted online by 8 December 2025 quoting the above reference. Details and application forms for all job vacancies are listed on the Council’s website.
Contact
Borough Offices, Bishops’ College, Churchgate, Cheshunt, Hertfordshire, EN8 9XQ.
Telephone: 01992 785509
Email: personnel@broxbourne.gov.uk
Website: www.broxbourne.gov.uk
More information
For an informal discussion about the role requirements, please email diane.parsley@broxbourne.gov.uk
To find out more please visit www.broxbourne.gov.uk/planningjobs
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Technical Assistant (Planning) employer: Broxbourne Borough Council
Contact Detail:
Broxbourne Borough Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical Assistant (Planning)
✨Tip Number 1
Get to know the company! Research Broxbourne Council and their recent projects like Brookfield Riverside. This will help you tailor your conversations and show genuine interest during interviews.
✨Tip Number 2
Practice your communication skills! Since this role requires excellent interpersonal abilities, consider doing mock interviews with friends or family to boost your confidence and refine your responses.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend local events related to planning. This can give you insider knowledge and potentially a foot in the door.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about the opportunity and keen to be part of the team.
We think you need these skills to ace Technical Assistant (Planning)
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the role of Technical Assistant (Planning). We want to see how you can contribute to our exciting projects!
Show Off Your Communication Skills: Since this role requires excellent interpersonal skills, don’t shy away from showcasing your ability to communicate effectively. Use clear and concise language in your application to demonstrate this.
Highlight Relevant Experience: If you've got experience in a customer-facing environment or any planning-related work, make it stand out! We love seeing how your background can bring value to our Planning Department.
Apply Through Our Website: Remember, the best way to apply is through our website. It’s straightforward and ensures your application gets to us directly. Don’t miss out on this opportunity—get your application in before the deadline!
How to prepare for a job interview at Broxbourne Borough Council
✨Know Your Planning Basics
Brush up on the fundamentals of planning and development. Familiarise yourself with local projects like Brookfield Riverside and Waltham Cross Town Centre Regeneration. This will show your genuine interest in the role and help you answer questions confidently.
✨Show Off Your Customer Care Skills
Since the role requires excellent interpersonal skills, prepare examples from your past experiences where you provided outstanding customer service. Think about how you handled difficult situations and what you learned from them.
✨Demonstrate Your Initiative
Be ready to discuss times when you took the initiative in previous roles. Whether it was improving a process or helping a colleague, showcasing your proactive attitude will resonate well with the interviewers.
✨Prepare for Practical Scenarios
Expect questions that may involve interpreting plans or assessing applications. Practise explaining your thought process clearly and concisely, as this will be crucial in demonstrating your suitability for the Technical Assistant role.