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- Tasks: Support day-to-day datacenter operations and troubleshoot equipment issues.
- Company: Join a dynamic tech company in Newport, UK with a global team.
- Benefits: Full-time role with opportunities for professional growth and skill development.
- Why this job: Kick-start your career in a fast-paced environment and make a real impact.
- Qualifications: Experience in IT support and strong problem-solving skills required.
- Other info: Exciting opportunity to learn about cutting-edge datacenter technologies.
The predicted salary is between 30000 - 42000 ÂŁ per year.
Who are we and what do we do?
BrowserStack is the world\’s leading software testing platform powering over two million tests every day across 22 global data centers. BrowserStack\’s products help developers build bug-free software for the 5 billion internet users accessing websites and mobile applications through millions of combinations of digital environments—devices, browsers, operating systems, and versions. We help Tesco, Shell, NVIDIA, Discovery, Wells Fargo, and over 50,000 customers deliver quality software at speed by moving testing to our Cloud. With BrowserStack, Dev and QA teams can move fast while delivering an amazing experience for every customer.
BrowserStack was founded by Ritesh Arora and Nakul Aggarwal in 2011 with the vision of becoming the testing infrastructure for the internet. We recently secured $200 million in Series B funding at a $4 billion valuation in June 2021.
At BrowserStack we solve real problems—each day is a unique challenge and an opportunity to make a difference. We strive to be open, transparent, and collaborative, so no feat is too big to achieve. BrowserStack is an extension of its people and a place where they can grow both professionally and personally. To that effect, we’re humbled to be recognized by leading organizations around the world :
BrowserStack is Great Place to Work-Certified™ 2020-21
Named \”SaaS Startup of the Year\” in 2022 by SaaSBOOMi
Ranked in Forbes Cloud 100 in 2021 – for the second time
Featured in LinkedIn Top Startups India 2018
Job Summary
We are seeking a motivated and detail-oriented individual to join our team in Newport, UK as a Datacenter Operations Engineer. In this role, you will be responsible for supporting the day-to-day operations of our datacenter infrastructure, ensuring its reliability, availability, and performance. You will work closely with a global team of senior engineers and technicians to maintain and troubleshoot datacenter equipment, deploy new hardware and software, and assist with monitoring and documentation tasks. This is an excellent opportunity for an individual who is passionate about datacenter operations and wants to develop their skills in a fast-paced and varied environment.
Responsibilities
- Assist in the maintenance and support of datacenter infrastructure, including servers, NAS systems, networking devices, Wifi AP\’s and power distribution units (PDUs).
- Collaborate with senior engineers to deploy new hardware and software in the datacenter environment, ensuring proper installation, configuration, and testing.
- Perform routine equipment inspections and daily maintenance tasks to identify and resolve potential issues before they impact operations.
- Inventory management – asset tag equipment and keep track of repairs
- Monitor datacenter performance metrics, including temperature, power consumption, and network connectivity, and promptly elevate any anomalies or alarms to the appropriate teams.
- Assist in troubleshooting and resolving hardware and software issues, working closely with global, cross-functional teams to ensure timely resolution and minimal downtime.
- Contribute to the improvement of operational procedures and documentation, maintaining accurate records of system configurations, changes, and incident reports.
- Collaborate with vendors and service providers to coordinate equipment repairs and maintenance activities
- Support datacenter security protocols, including physical access control, monitoring, and incident response procedures.
- Stay updated on industry trends, emerging technologies, and best practices related to datacenter operations, and actively contribute to continuous learning and professional development.
Role Skill Requirements
- Ideally, 2 to 3 years experience in an IT support role
- Strong understanding of datacenter infrastructure components, including servers, storage systems, networking devices, and PDUs.
- Proficiency in Linux and Mac OSx operating systems, including command-line interfaces and system administration tasks.
- Experience with android and iOS a big plus (This can be taught to the right candidate)
- Scripting in Bash, Ansible or similar would be advantageous.
- Prior use of Jira, Confluence and Google workspace desirable.
- Basic knowledge of network protocols and technologies, including TCP / IP, VLANs, routing, and switching.
- Strong analytical and problem-solving skills, with the ability to diagnose and resolve technical issues effectively.
- Excellent communication and collaboration skills, with the ability to work effectively in a team environment.
- Proactive, with a strong attention to detail and ability to prioritize tasks in a dynamic environment.
- Familiarity with datacenter operations best practices, such as equipment installation, cabling, power distribution, cooling, and environmental monitoring nice to have, but can be taught.
- Bachelor\’s degree in computer science, information technology, or a related field (or equivalent work experience) desirable.
- Some experience with virtualization technologies (e.g., VMware) and server hardware (e.g., Dell, HP) desirable but not required.
If you are eager to kick-start your career in datacenter operations and are excited about working in a challenging and fast-paced environment, we would love to hear from you. Please submit your resume and a cover letter outlining your interest in the position and relevant qualifications.
Language Requirements
English – Business level.
You must have the right to work and reside in the UK.
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Engineer - Datacenter Operations employer: BrowserStack
Contact Detail:
BrowserStack Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Engineer - Datacenter Operations
✨Tip Number 1
Network like a pro! Attend industry meetups, webinars, or local tech events. It's a great way to meet people in the datacentre world and get your name out there.
✨Tip Number 2
Show off your skills! Create a portfolio or GitHub repository showcasing any projects or scripts you've worked on. This gives potential employers a taste of what you can do.
✨Tip Number 3
Prepare for interviews by brushing up on common technical questions related to datacentre operations. Practice explaining your thought process when troubleshooting issues.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love hearing from passionate candidates like you!
We think you need these skills to ace Engineer - Datacenter Operations
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that match the job description. We want to see how your background aligns with our needs in datacenter operations, so don’t be shy about showcasing your IT support experience!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to express your passion for datacenter operations and explain why you’re excited about joining our team. We love seeing genuine enthusiasm, so let your personality come through!
Showcase Your Technical Skills: Be sure to mention any specific technical skills you have, like proficiency in Linux or experience with networking devices. We’re looking for someone who can hit the ground running, so highlight those skills that make you a great fit for the role.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the position. Plus, it’s super easy – just follow the prompts and submit your materials!
How to prepare for a job interview at BrowserStack
✨Know Your Tech
Brush up on your understanding of datacentre infrastructure components like servers, storage systems, and networking devices. Be ready to discuss your experience with Linux and Mac OS X, as well as any scripting you've done in Bash or Ansible. This will show that you're not just a candidate, but someone who knows their stuff!
✨Show Your Problem-Solving Skills
Prepare to share specific examples of how you've diagnosed and resolved technical issues in the past. Think about times when you had to troubleshoot hardware or software problems and be ready to explain your thought process. This will demonstrate your analytical skills and ability to work under pressure.
✨Collaboration is Key
Since you'll be working closely with senior engineers and global teams, highlight your teamwork experiences. Share stories that showcase your communication skills and how you've successfully collaborated on projects. This will help them see you as a team player who can fit into their dynamic environment.
✨Stay Updated and Eager to Learn
Express your enthusiasm for staying current with industry trends and emerging technologies. Mention any recent learning experiences or certifications you've pursued related to datacentre operations. This shows that you're proactive and committed to continuous professional development, which is a big plus for any employer.
