At a Glance
- Tasks: Create unforgettable experiences for clients while selling exquisite jewellery.
- Company: Join a family-owned luxury jeweller with a rich history since 1934.
- Benefits: Enjoy competitive salary, uncapped commission, and generous staff discounts.
- Other info: Flexible hours and ongoing professional development in a dynamic team culture.
- Why this job: Be part of a team that celebrates success and values your contributions.
- Qualifications: Retail experience and a passion for luxury jewellery are essential.
The predicted salary is between 24750 - 30250 £ per year.
Since 1934, Browns has created a legacy of exquisite designs and romantic ideals.
We’re a proudly family-owned luxury jeweller, trading since 1934, with over 40 stores across South Africa, the UK and Australia.
Now we’re growing our UK team — and looking for someone who can bring energy, polish and genuine care to every client who walks through our doors.
Every ring, every gift, every “yes” — at Browns, our Jewellery Advisors don’t just sell jewellery, they’re part of someone’s story.
If you love the thrill of the sale, the sparkle of fine craftsmanship, and building relationships that keep clients coming back, we want to hear from you.
WHAT YOU'LL BE DOING
- Elevate in store experience by consistently delivering memorable moments to every client.
- Deepen the relationship with our clients to drive lifetime loyalty and spend.
- Building and growing your own client base, turning first-time shoppers into loyal, returning clients.
- Hitting and exceeding personal and store sales targets.
- Deliver a significant portion of sales through repeat client business.
- Bringing Browns’ product knowledge and brand story to life, every day.
WHO WE ARE LOOKING FOR
- A natural relationship-builder who thrives on delivering exceptional client experiences.
- Polished, sophisticated, professional, and genuinely passionate about fine jewellery, people and sales.
- Ambition, enthusiasm, and a desire to grow your career.
Requirements
- Accomplished professional with a background in retail, luxury retail or relevant client/service related roles
- Proven track record in achieving sales results.
- Flexibility to work non-traditional hours including weekends and holidays.
- Proficiency with Point of Sales (POS) and Client Relationship Management (CRM) systems.
- Must have authorization to work in the United Kingdom
- Preferred Qualification - A University Degree.
Benefits
- Industry-leading and competitive basic salary
- Uncapped commission
- Incentive Profit Share Scheme
- Generous staff discount and employee merchandise benefits
- Seasonal competitions
- A structured onboarding and development programme
- Ongoing professional coaching from an experienced management team
- In-depth brand training, with early access to exciting new product launches
- A close, high-performing team that celebrates success together
- A 90-year-old family business where your work is genuinely visible
- A caring, fun and dynamic team culture
Your Journey with Us
• Apply - Send us your CV
cynthia. kumar@brownsjewellers. com .
- After being shortlisted, our Talent team will have a conversation with you to get to know you whilst sharing the details of the role.
- If you are shortlisted, you will be invited for a face-to-face interview to meet the team with our Boutique Manager where you will share your experience and learn more about the role in depth.
This is a chance for you to experience the team dynamics and our company culture first hand.
- Finally, you will have the opportunity to meet with our wider leadership team who can share our overall vision and plans for the future.
If your interviews are successful, you will start your journey with us after all required pre-employment screenings have been completed.
Ready to be part of the Browns story? Send us your CV today.
Luxury Sales Associate - Lakeside in Essex employer: Browns Jewellers
Browns Jewellers is an exceptional employer, offering a vibrant work culture where passion for luxury retail meets unparalleled career growth opportunities. As part of our founding team at Lakeside Mall, you'll receive world-class training and support while enjoying the thrill of working with exquisite jewellery and an exclusive clientele, all within a prestigious retail environment that values your contributions and ambition.
StudySmarter Expert Advice🤫
We think this is how you could land Luxury Sales Associate - Lakeside in Essex
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like Browns Jewellers, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like Browns Jewellers!
We think you need these skills to ace Luxury Sales Associate - Lakeside in Essex
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at Browns Jewellers, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at Browns Jewellers and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show Browns Jewellers that you’re ready to jump in and contribute right away!
How to prepare for a job interview at Browns Jewellers
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
