At a Glance
- Tasks: Deliver exceptional fine-dining service and create memorable experiences for guests.
- Company: Join the prestigious Rocco Forte Hotels, known for luxury and excellence.
- Benefits: Enjoy discounted stays, 50% off dining, and spa discounts at our 5-star properties.
- Other info: Supportive environment with opportunities for professional growth.
- Why this job: Be part of a passionate team and develop your career in hospitality.
- Qualifications: Experience in fine dining and strong communication skills are essential.
Our hotel
Brown's Hotel, part of the Rocco Forte Hotels group, is London's first hotel, opening in 1832 on Albemarle Street. With a rich history, it has become a prestigious landmark, welcoming distinguished guests. Located in the heart of Mayfair, it offers easy access to Bond Street’s luxury boutiques, Dover Street Market, The Royal Academy of Arts, and independent galleries. Brown's embodies Rocco Forte Hotels' philosophy of blending local character with world-class hospitality.
Rocco Forte Hotels are a collection of iconic hotels that respects the individuality of location and its team members, encouraging them to be their natural selves while providing a local, authentic experience to our guests.
Your key responsibilities
Rocco Forte Hotels is seeking a Waiter/Waitress to join our Meetings and Events Operations team. You will help deliver outstanding service at events, from weddings and dinners to conferences and cocktail parties, ensuring every detail meets our guests’ high expectations. With a passion for service excellence, you’ll assist the management team in providing seamless, high-quality service in a fast-paced, luxury environment. Well-presented and confident, you will create a lasting impression and contribute to an unforgettable guest experience, becoming an integral part of the Rocco Forte family.
As a valued part of the Forte family, you will:
Tailor your approach to achieve high-quality results and exceed expectations.
Deliver discreet, understated, and timely service, always going the extra mile to ensure satisfaction.
Taking ownership of your role, performing with excellence in line with departmental standards.
Who we are looking for
We are seeking enthusiastic and dedicated individual who is passionate about celebrating the individuality of our hotels and guests. We are looking for a team member who brings:
A genuine passion for delivering exceptional, unrivalled 5-star service, ensuring everyone feels valued and respected.
A positive attitude and a willingness to learn, adapt, and grow within the hospitality industry.
Enthusiasm and a strong work ethic.
The ability to work in a fast-paced environment & handling multiple tasks.
The ability to create personalized, memorable experiences and build lasting relationships with our guests and team members
Independence while collaborating effectively within teams and across departments.
A commitment to maintaining high standards of hygiene, health, and safety.
Why join us at Rocco Forte Hotels?
Being part of Rocco Forte Hotels means engaging in a career where passion and dedication are recognised and rewarded, making it an ideal place for those seeking growth and excellence in the hospitality industry.
Working with us provides access to the following perks:
Discounted rates across our collection of iconic hotels - £25/€30 per night
50% discount on Food and Beverage, 25% discount on Spa Treatments & 20% discount on Health Spa products
Extensive learning and development opportunities
Meals on duty
Social activities and events
Recognition programs & Annual awards
Pension Scheme
Season Ticket Loan / Cycle to Work Scheme
Employee Assistance Programme
Ready to take your next step in your career?
Apply now to become a valued part of Rocco Forte Hotels, an inspirational place to work, known for its commitment to excellence and a sense of familiar family culture everywhere, combined with the passion, commitment and desire from team members to delight guests and serve one another.
Waiter / Waitress in London employer: Browns Hotel
Rocco Forte Hotels is an exceptional employer that prioritises the growth and development of its team members, offering unparalleled training and career advancement opportunities in a prestigious luxury hotel environment. With a strong emphasis on delivering outstanding service, employees enjoy generous benefits including discounted stays at five-star properties and significant discounts in food and beverage outlets, all while being part of a supportive and dynamic work culture that values attention to detail and teamwork.
StudySmarter Expert Advice🤫
We think this is how you could land Waiter / Waitress in London
✨Tip Number 1
Network like a pro! Get out there and mingle with people in the hospitality industry. Attend events, join online forums, or even pop into local restaurants to chat with staff. You never know who might have a lead on a job at a luxury hotel!
✨Tip Number 2
Show off your personality! When you get an interview, let your charm and confidence shine through. Remember, they’re looking for someone who can provide that warm welcome and sophisticated service, so be yourself and let your passion for fine dining come across.
✨Tip Number 3
Brush up on your food and wine knowledge! Familiarise yourself with the latest trends and classic pairings. This will not only impress your potential employers but also help you stand out as a knowledgeable candidate who can engage with diners about their choices.
✨Tip Number 4
Apply through our website! We’ve got loads of opportunities waiting for you at Rocco Forte Hotels. By applying directly, you’ll ensure your application gets the attention it deserves, and you’ll be one step closer to joining our fabulous team.
We think you need these skills to ace Waiter / Waitress in London
Some tips for your application 🫡
Show Your Passion for Food:Let us know how much you love food and fine dining! Share any experiences you've had in the industry or your favourite dishes. This will help us see your enthusiasm for the role.
Highlight Your Service Skills:We want to hear about your previous experience in delivering top-notch service. Be specific about your roles and responsibilities, and how you went above and beyond to exceed guest expectations.
Be Impeccably Presented:First impressions matter! Make sure your application is well-formatted and free of typos. A polished application reflects your attention to detail, which is crucial in our line of work.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining the Rocco Forte family!
How to prepare for a job interview at Browns Hotel
✨Know Your Menu Inside Out
Make sure you’re familiar with the menu and its provenance. This means knowing the ingredients, how dishes are prepared, and any wine pairings. Being able to discuss the menu confidently will impress your interviewers and show that you’re serious about the role.
✨Showcase Your Service Skills
During the interview, demonstrate your understanding of fine-dining service. You might be asked situational questions, so think about past experiences where you provided exceptional service. Share specific examples that highlight your attention to detail and ability to handle special requests.
✨Dress to Impress
First impressions matter, especially in a luxury hotel setting. Dress impeccably for your interview, reflecting the standards of Rocco Forte Hotels. This shows that you understand the importance of presentation and professionalism in the hospitality industry.
✨Be Positive and Engaging
Your attitude can make a huge difference. Approach the interview with positivity and confidence. Engage with your interviewers, maintain eye contact, and smile. This not only reflects your personality but also aligns with the warm welcome that Rocco Forte Hotels is known for.
