At a Glance
- Tasks: Join our team as a Commis Waiter/Waitress, assisting in delivering exceptional dining experiences.
- Company: Brown's Hotel, part of Rocco Forte Hotels, is London's first hotel with a rich history and luxury service.
- Benefits: Enjoy discounted hotel stays, food and beverage discounts, extensive training, and social events.
- Other info: Join a family culture that values dedication and excellence in the hospitality industry.
- Why this job: Be part of a prestigious team, grow your skills, and create memorable experiences for guests.
- Qualifications: We seek enthusiastic individuals with a passion for 5-star service and a positive attitude.
The predicted salary is between 20000 - 30000 € per year.
Our hotel
Brown's Hotel, part of the Rocco Forte Hotels group, is London's first hotel, opening in 1832 on Albemarle Street. With a rich history, it has become a prestigious landmark, welcoming distinguished guests. Located in the heart of Mayfair, it offers easy access to Bond Street’s luxury boutiques, Dover Street Market, The Royal Academy of Arts, and independent galleries. Brown's embodies Rocco Forte Hotels' philosophy of blending local character with world-class hospitality.
Rocco Forte Hotels are a collection of iconic hotels that respects the individuality of location and its team members, encouraging them to be their natural selves while providing a local, authentic experience to our guests.
Your key responsibilities
Are you passionate about fine food and wine and ready to join a five-star luxury service team? Rocco Forte Hotels invites you to become a Commis Waiter/Waitress at Charlie's Restaurant, Brown's. In this role, you'll assist the Chef de Rang and Head Waiter in delivering flawless service to our discerning guests, ensuring a world-class dining experience. Working with our expert team, you'll thrive in a high-pressure fine dining environment. You'll be eager to learn, adaptable, and present a warm first impression while maintaining discreet, high standards of service. With support for your professional growth, your dedication and commitment will make you an integral part of the Rocco Forte family.
As a valued part of the Forte family, you will:
Tailor your approach to achieve high-quality results and exceed expectations.
Deliver discreet, understated, and timely service, always going the extra mile to ensure satisfaction.
Taking ownership of your role, performing with excellence in line with departmental standards.
Who we are looking for
We are seeking enthusiastic and dedicated individuals who are passionate about celebrating the individuality of our hotels and guests. We are looking for team members who bring:
A genuine passion for delivering exceptional, unrivalled 5-star service, ensuring everyone feels valued and respected.
A positive attitude and a willingness to learn, adapt, and grow within the hospitality industry.
Enthusiasm and a strong work ethic.
The ability to work in a fast-paced environment & handling multiple tasks.
The ability to create personalized, memorable experiences and build lasting relationships with our guests and team members
Independence while collaborating effectively within teams and across departments.
A commitment to maintaining high standards of hygiene, health, and safety.
Why join us at Rocco Forte Hotels?
Being part of Rocco Forte Hotels means engaging in a career where passion and dedication are recognised and rewarded, making it an ideal place for those seeking growth and excellence in the hospitality industry.
Working with us provides access to the following perks:
Discounted rates across our collection of iconic hotels - £25/€30 per night
50% discount on Food and Beverage, 25% discount on Spa Treatments & 20% discount on Health Spa products
Extensive learning and development opportunities
Meals on duty
Social activities and events
Recognition programs & Annual awards
Pension Scheme
Season Ticket Loan / Cycle to Work Scheme
Employee Assistance Programme
Ready to take your next step in your career?
Apply now to become a valued part of Rocco Forte Hotels, an inspirational place to work, known for its commitment to excellence and a sense of familiar family culture everywhere, combined with the passion, commitment and desire from team members to delight guests and serve one another.
Commis Waiter / Waitress in London employer: Browns Hotel
At Rocco Forte Hotels, we pride ourselves on being an exceptional employer, offering a vibrant work culture that celebrates individuality and fosters professional growth. As a Commis Waiter/Waitress at Brown's Hotel in the heart of Mayfair, you'll enjoy extensive learning opportunities, competitive benefits including discounted stays and meals, and a supportive team environment that values your contributions and encourages you to excel in the luxury hospitality sector.
StudySmarter Expert Advice🤫
We think this is how you could land Commis Waiter / Waitress in London
✨Tip Number 1
Familiarise yourself with the menu and wine list at Charlie's Restaurant. Knowing the dishes and their ingredients will not only impress during your interview but also show your genuine interest in providing exceptional service.
✨Tip Number 2
Research Rocco Forte Hotels and their philosophy on hospitality. Understanding their commitment to individuality and high standards will help you align your answers with their values during any discussions.
✨Tip Number 3
Practice your communication skills, especially in a fast-paced environment. Role-playing scenarios where you interact with guests can help you feel more confident and prepared for the dynamic nature of the role.
✨Tip Number 4
Network with current or former employees of Rocco Forte Hotels if possible. They can provide valuable insights into the company culture and expectations, which can be beneficial during your application process.
We think you need these skills to ace Commis Waiter / Waitress in London
Some tips for your application 🫡
Understand the Role:Read the job description thoroughly to understand the key responsibilities and qualities Rocco Forte Hotels is looking for in a Commis Waiter/Waitress. Tailor your application to highlight your relevant experience and passion for fine dining.
Craft a Personal Statement:Write a personal statement that reflects your enthusiasm for the hospitality industry and your commitment to delivering exceptional service. Mention specific experiences that demonstrate your ability to thrive in a fast-paced environment and your eagerness to learn.
Highlight Relevant Experience:In your CV, emphasise any previous roles in hospitality or customer service. Include details about your responsibilities and achievements that align with the expectations of a Commis Waiter/Waitress, such as teamwork, attention to detail, and high standards of service.
Proofread Your Application:Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your professionalism and attention to detail, which are crucial in the hospitality industry.
How to prepare for a job interview at Browns Hotel
✨Show Your Passion for Hospitality
Make sure to express your genuine enthusiasm for the hospitality industry during the interview. Share experiences that highlight your love for providing exceptional service and how you enjoy creating memorable moments for guests.
✨Demonstrate Adaptability
In a fast-paced environment like Brown's Hotel, adaptability is key. Be prepared to discuss situations where you've successfully handled multiple tasks or adapted to changing circumstances, showcasing your ability to thrive under pressure.
✨Emphasise Teamwork
Rocco Forte Hotels values collaboration, so be ready to talk about your experiences working in teams. Highlight how you contribute to a positive team dynamic and how you support your colleagues to achieve common goals.
✨Prepare for Role-Specific Scenarios
Anticipate questions related to fine dining service and be ready to discuss how you would handle specific scenarios, such as dealing with difficult guests or ensuring high standards of service. This will demonstrate your understanding of the role and commitment to excellence.
