At a Glance
- Tasks: Support housekeeping operations, deliver linen, and assist with guest requests in a luxury hotel.
- Company: Join Brown's Hotel, London's first hotel, part of the prestigious Rocco Forte Hotels group.
- Benefits: Enjoy discounted hotel stays, food and beverage discounts, and extensive learning opportunities.
- Other info: Engage in social activities, recognition programs, and enjoy a supportive work culture.
- Why this job: Be part of a team that values exceptional service and offers growth in the hospitality industry.
- Qualifications: Passion for 5-star service, positive attitude, and ability to work in a fast-paced environment.
The predicted salary is between 23112 - 28248 £ per year.
Our Hotel
Brown's Hotel, part of the Rocco Forte Hotels group, is London's first hotel, opening in 1832 on Albemarle Street.
With a rich history, it has become a prestigious landmark, welcoming distinguished guests.
Located in the heart of Mayfair, it offers easy access to Bond Street’s luxury boutiques, Dover Street Market, The Royal Academy of Arts, and independent galleries.
Brown's embodies Rocco Forte Hotels' philosophy of blending local character with world-class hospitality.
Our Hotel
Brown's Hotel, part of the Rocco Forte Hotels group, is London's first hotel, opening in 1832 on Albemarle Street.
With a rich history, it has become a prestigious landmark, welcoming distinguished guests.
Located in the heart of Mayfair, it offers easy access to Bond Street’s luxury boutiques, Dover Street Market, The Royal Academy of Arts, and independent galleries.
Brown's embodies Rocco Forte Hotels' philosophy of blending local character with world-class hospitality.
Rocco Forte Hotels are a collection of iconic hotels that respects the individuality of location and its team members, encouraging them to be their natural selves while providing a local, authentic experience to our guests.
- Your Key Responsibilities
- As a
Housekeeping Porter at Brown's Hotel London, you will play a vital role in supporting our dedicated housekeeping team and ensuring the smooth operation of our luxurious hotel environment.
With your attention to detail and proactive approach, you’ll help uphold the exceptional standards our guests expect from the Rocco Forte name.
Whether delivering linen, collecting waste, or assisting with guest requests, your efficiency, reliability, and pride in presentation will ensure every guest experiences comfort, care, and quality from the moment they arrive.
You’ll work independently with confidence, while also supporting the wider housekeeping and maintenance teams through clear, respectful communication and teamwork.
- As a valued part of the Forte family, you will
- Assist in the smooth daily operation of the housekeeping department.
- Deliver and retrieve linen, amenities, and housekeeping supplies as needed.
- Support room attendants with the set-up and clearing of guest rooms.
- Remove waste and soiled linen from guest areas in line with hygiene protocols.
- Respond promptly and courteously to guest and team requests.
- Report any maintenance issues or hazards to management promptly.
- Ensure cleanliness and tidiness in all back-of-house and guest-facing areas.
- Uphold hygiene, health, and safety standards at all times.
Who We Are Looking For
- A genuine passion for delivering exceptional, unrivalled 5-star service, ensuring everyone feels valued and respected.
- A positive attitude and a willingness to learn, adapt, and grow within the hospitality industry.
- Enthusiasm and a strong work ethic.
- The ability to work in a fast-paced environment & handling multiple tasks.
- The ability to create personalized, memorable experiences and build lasting relationships with our guests and team members
- Independence while collaborating effectively within teams and across departments.
- A commitment to maintaining high standards of hygiene, health, and safety.
Why join us at Rocco Forte Hotels?
Being part of Rocco Forte Hotels means engaging in a career where passion and dedication are recognised and rewarded, making it an ideal place for those seeking growth and excellence in the hospitality industry.
Working with us provides access to the following perks
- Discounted rates across our collection of iconic hotels - £25/€30 per night
- 50% discount on Food and Beverage, 25% discount on Spa Treatments & 20% discount on Health Spa products
- Extensive learning and development opportunities
- Meals on duty
- Social activities and events
- Recognition programs & Annual awards
- Gym Membership Discounts
- Enhanced Maternity & Paternity Pay
- Pension Scheme
- Season Ticket Loan / Cycle to Work Scheme
- Employee Assistance Programme
- #J-18808-Ljbffr
Housekeeping Porter employer: Brown's Hotel, a Rocco Forte Hotel
Rocco Forte Hotels, with its iconic Brown's Hotel in Mayfair, offers an exceptional work environment that celebrates individuality and fosters a strong sense of community among team members. As a Wine Director, you will lead a world-class wine program while enjoying extensive learning opportunities, generous employee discounts, and a culture that prioritises excellence and personal growth. Join us to be part of a prestigious hotel group that values your contributions and encourages you to thrive in a vibrant, luxury setting.
Contact Details:
Brown's Hotel, a Rocco Forte Hotel Recruitment Team
