Contracts Manager

Are you looking for a rewarding and challenging career where your achievements are recognised?

At Browns Distribution we are a third-generation distribution and warehousing provider, offering complete supply chain solutions to businesses across Staffordshire and the UK.

We’ve always believed in innovation. Improving and embracing new technology, to deliver supply chain solutions that work as well for our customers, as they do for us.

We are currently recruiting for an experienced Contracts Manager for an assigned contract in Longton on behalf of Browns Distribution. This is an exciting opportunity for the right candidate to be a key member of the Browns Distribution team and be responsible for delivering key projects to drive sustainable and progressive change into our customers operation.

Some of the key duties of the role are:

• Full budgetary responsibility for the customer’s contract#
• Full management of the open book commercial model
• Creation and agreement of weekly cost report and oversee correct, timely and accurate invoicing to the client
• Drive development and lead the contract through change required in-line with agreed strategy with the client
• Ensure the contract is planned & controlled in a proactive, constructive and progressive manner
• Develop, execute and delver strategic cost-saving initiatives
• Responsibility for all transport functions within the customer’s site
• Responsibility for managing a small team and recruitment in conjunction with the client and within agreed budgets
• Manage the contract operation, directly, both daily, weekly (tactical) and on a long-term basis (strategic)
• Manage the relationship with all sub-contractors employed on the contract
• Deal with all escalated operational issues
• Ensure that the operation is representative of the Browns Distribution brand, mission, vision and values
• Understand the key drivers of the operation, managing accurate and meaningful KPI’s which in-turn ensure the productivity and profitability
• Act as the key on-site contact for the client ensuring that all SLAs are met and that additional requirements are addressed
• Maintain a high level of Health & Safety compliance and quality standards, in-line with business requirements and relevant legislation
• Oversee the maintenance and compliance of the fleet assigned to the contractResponsibility for the creation and maintenance of all SOPs to provide robust systems and processes

The above is not an exhaustive list of duties, and the full job description has a deeper insight into the role and responsibilities of this position.

This role requires someone who has a career history that demonstrates success in a similar position and has a strong understanding of commercial contracts, SLAs and KPIs. The ability to identify and mitigate contractual risk (e.g., service penalties or indemnities). Knowledge of transport regulations and logistics contract law.

Someone who has experience or working as a partner with a customer in their own site and leading a team that is responsible for all transport functions within the customer’s site.

Excellent communication skills with the ability to effectively interact with various stakeholders to develop, execute and deliver strategic cost-saving initiatives. An in-depth knowledge of logistics operations (HGV fleet, warehousing, and distribution). Managing the contract operations, with the ability to translate contractual commitments into operational delivery on a daily, weekly or long-term basis.

You must be competent with transport management systems (TMS), fleet tracking and ERP platforms.

We are offering a competitive salary for the right candidate dependent on knowledge & experience.

• Additional annual leave
• Birthday day
• Company events
• Company pension
• Free on-site parking

This role will involve working on a site in-person.

Do you want to join us on this mission in truly making Browns Distribution the leading supply chain solutions business across Staffordshire and the UK? Do you want to join a team full of personality, tenacity and dedication in delivering exceptional service?

If so, please send your application in to the HR team supplying a CV and covering letter.

\”This is a hands-on, people-focused role that’s perfect for someone who loves a challenge and thrives in a fast-moving logistics environment. If you’re ready to take the next step in your logistics career, with a company that’s proud of its Staffordshire roots and national reach, we’d love to hear from you!\”