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- Tasks: Greet and serve guests while creating a friendly atmosphere.
- Company: Join Mitchells & Butlers, home to famous UK restaurant and pub brands.
- Benefits: Enjoy 33% discount on meals, funded qualifications, and free shares.
- Why this job: Gain hands-on experience and achieve a Level 2 Food and Beverage Apprenticeship.
- Qualifications: No experience needed, just bring your friendly personality!
- Other info: Flexible shifts with opportunities for fun and lifelong friendships.
You already know Mitchells & Butlers, even if you don\’t realise it! That\’s because we run many of the UK\’s most famous restaurant and pub brands, including: All Bar One, Sizzling Pubs, Vintage Inns, Harvester, Ember Inns, Toby Carvery, Crown Carveries, Castle, Nicholson\’s, Premium Country Dining Group, O\’Neill\’s, Alex, Village Pub & Kitchen, Miller & Carter, Browns, Innkeeper\’s Lodge, Orchid Pubs and The Oak Tree.
Ongoing support and development within the business.
As Bar and Waiting Staff at Browns Brasserie, you are the personality behind the beer pumps, the expert on the drinks\’ menu and know our food menu inside out, frequently recommending your favourites. As the friendly face our guests remember, you\’ll inject your personality every moment you\’re with our guests so that they love to come back time and time again.
Responsibilities:
- Greet, serve and look after our guests.
- Maintain the highest standards of cleanliness and safety.
- Work with the team to create a friendly atmosphere our guests will love.
- Know the menus inside out, making recommendations to our guests.
- Be a champion of brand standards.
You don\’t even need any experience. So long as you can provide a warm, helpful manner to everyone you meet, we can teach you the ins and outs of working as part of our busy teams.
By taking on a full-time role as a bar and waiting apprentice under the supervision of our passionate teams, not only will you achieve a Level 2 Food and Beverage Team Member Apprenticeship, you will be able to support the running of our businesses, creating some amazing moments!
What your apprenticeship includes:
- A mixture of face-to-face and Skype/phone catch-ups every 4–6 weeks.
- A mixture of on and off-the-job training, including workshops and webinars.
- Reviews every 12 weeks with the Apprentice, Line Manager and Lifetime Trainer.
- Feedback sessions to discuss progress.
- Obtain Functional Skills in English and Maths (if you don\’t already have GCSE or equivalents).
- 30 hours paid work every week.
BENEFITS FOR M&B STAFF:
- Love eating out? You\’ll love it even more with a massive 33% discount across all our brands. Whether it\’s date night at Miller & Carter or a family roast at Toby Carvery, we\’ve got you covered.
- Never a dull moment – fun, laughs and lifelong friends!
- Funded qualification up to degree level.
- Charity is important to us. From the company charities to the one which is close to your heart, you can choose how to give something back.
- Enjoy a 33% discount off a cosy stay at our Inn Keepers Lodges.
- On top of all this, we offer a pension; 28 days paid holiday; high-street shopping discounts; and we even give you free shares!
Wage will be:
- 16-20 year olds: £10 per hour.
- 21+ year olds: £12.21 per hour.
At Mitchells and Butlers, you will be working towards a Food and Beverage Team Member Level 2 Apprenticeship standard over the course of 15 months.
Food and Beverage Team Member L2, including Functional Skills in Maths and English.
Shift work including bank holidays, evenings and weekends. Exact days and shifts to be confirmed.
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Bar and Waiting Apprenticeship employer: Browns Department Stores
Contact Detail:
Browns Department Stores Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Bar and Waiting Apprenticeship
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Mitchells & Butlers and their brands. This will help you show genuine interest and make it easier to connect with the interviewers.
✨Tip Number 2
Practice your people skills! As a Bar and Waiting Apprentice, you'll be interacting with guests all the time. Try role-playing with friends or family to get comfortable with greeting and serving customers.
✨Tip Number 3
Be yourself! The job is all about personality, so let your true self shine through during the interview. Show them how friendly and approachable you are, as that's what they'll love to see in a team member.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the details about the apprenticeship and benefits right there!
We think you need these skills to ace Bar and Waiting Apprenticeship
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to inject a bit of your character into your words. Remember, this role is all about being the friendly face our guests remember!
Know the Brand: Take a moment to research Mitchells & Butlers and our various brands. Mentioning specific restaurants or pubs in your application can show us that you’re genuinely interested and have done your homework. It’s a great way to stand out from the crowd!
Highlight Your Customer Service Skills: Even if you don’t have direct experience, think about times when you’ve provided great service or helped someone out. Share those stories in your application! We love seeing how you can bring a warm, helpful manner to our team.
Apply Through Our Website: Make sure to apply through our website for the best chance of getting noticed! It’s super easy, and we’ll get your application straight to the right people. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at Browns Department Stores
✨Know the Menu Inside Out
Before your interview, make sure you familiarise yourself with the food and drinks menu at Mitchells & Butlers. Being able to discuss your favourite dishes and recommend items will show your enthusiasm and readiness to engage with guests.
✨Show Your Personality
As a Bar and Waiting Apprentice, your personality is key! During the interview, let your friendly and approachable nature shine through. Share anecdotes that highlight your ability to connect with people and create a welcoming atmosphere.
✨Demonstrate Team Spirit
Mitchells & Butlers values teamwork, so be prepared to discuss how you work well with others. Think of examples from past experiences where you contributed to a team effort, whether in school, sports, or any other group activities.
✨Ask Questions
At the end of your interview, don’t hesitate to ask questions about the apprenticeship and the company culture. This shows your genuine interest in the role and helps you determine if it’s the right fit for you. Plus, it gives you a chance to learn more about the fun and supportive environment they offer!