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- Tasks: Lead a supportive team and streamline workflows with creative solutions.
- Company: Join a family-owned business prioritising people over profits.
- Benefits: Enjoy a casual dress code, wellbeing initiatives, and strategic autonomy.
- Other info: Dynamic role with excellent personal development opportunities.
- Why this job: Make a real impact while shaping the future of our team-led business.
- Qualifications: Proven leadership experience and strong communication skills required.
The predicted salary is between 30000 - 35000 £ per year.
Standish, Wigan (Office-based with flexibility)
Salary: £30,000 to £35,000 per annum (depending on experience)
Hours: 37.5 hours per week (Monday to Friday)
Benefits: Family-Owned Culture, Casual Dress, Wellbeing Initiatives, and Strategic Autonomy
Ready to step into a brand-new leadership role where your strategic thinker and problem-solving skills will directly shape the future of our team-led business? At Browns Case Management, we're looking for a Business Support Manager to join our Standish hub during an exciting period of growth. This is a brand-new role designed for someone who thrives on turning ambiguity into clarity and who wants the autonomy to shape a business from the inside out. If you're a resilient professional who loves solving problems and removing obstacles to help a team flourish, we'd love to welcome you to the team.
- Strategic Autonomy: This isn't a 'business as usual' role. You'll work alongside the directors with the freedom to be creative and implement your own ideas.
- Nurturing Leadership: You'll lead an established, supportive team across the business.
- Real Impact: From charity events to community involvement, you'll be at the heart of a business that prioritises people over corporate KPIs.
Why join Browns Case Management? We believe that high-quality support is the foundation of great care. We aren't a corporate machine; as our Business Support Manager, you're a critical part of our leadership team. You're helping to rebuild lives piece by piece by ensuring our clinical teams have the best possible foundations to work from. We prioritise a human touch in everything we do, and we make sure our most dedicated leaders are recognised and supported.
About the Role: It's a dynamic and flexible role for a dynamic professional who isn't afraid to take a deep dive into our current ways of working. Your day-to-day as a Business Support Manager will involve:
- Providing supportive line management to our established team, fostering a culture of continuous improvement and professional growth.
- Finding creative solutions to remove obstacles and finding new ways to streamline our workflows, perhaps even using AI to improve our digital efficiency.
- Working closely with the directors to further develop existing documentation, systems and processes and ways of working that support our ongoing growth.
- Getting involved in our social, charity, and networking events, acting as an ambassador for the Browns brand.
You've a proven track record of leading and nurturing teams as a Business Support Manager or similar.
- Communication: You're a warm, professional communicator who can build relationships across all levels of the business.
- A full UK Driving Licence and access to your own car are essential.
- A willingness to undergo an enhanced DBS check and background vetting.
- Experience within a CQC, adult care, or healthcare setting.
- A background in marketing or experience using AI tools to streamline business processes.
- A thorough induction period to support your transition to the role.
- Dress Code: Casual dress code every day (when not representing the business externally).
- Support: Access to regular wellbeing initiatives, personal development opportunities, and a supportive, flat leadership structure.
- A face-to-face meeting at our Standish office to meet the directors.
How to Apply: If you're ready to use your skills as our next Business Support Manager, we'd love to hear from you. Please submit your CV detailing why you're a fit for the Browns Case Management team.
Browns Case Management is an equal opportunity employer.
Information Management and Business Support Manager in Wigan employer: Browns Case Management
Contact Detail:
Browns Case Management Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Information Management and Business Support Manager in Wigan
✨Tip Number 1
Get to know the company culture before your interview. Check out their social media and website to see what they're all about. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your problem-solving skills! Think of examples from your past experiences where you've turned ambiguity into clarity. Be ready to share these stories during your interview to demonstrate how you can make a real impact at Browns Case Management.
✨Tip Number 3
Don’t just focus on your qualifications; highlight your leadership style too. They’re looking for someone who can nurture a team, so be prepared to discuss how you’ve supported and developed others in previous roles.
✨Tip Number 4
Finally, apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re proactive and keen to join the Browns family right from the start.
We think you need these skills to ace Information Management and Business Support Manager in Wigan
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to inject a bit of your character into your CV and cover letter. Remember, we’re all about that human touch!
Tailor Your Application: Make sure to tailor your CV and cover letter to the role of Business Support Manager. Highlight your experience in leading teams and problem-solving, as these are key for us. Show us how your skills align with our mission and values!
Be Clear and Concise: Keep your application clear and to the point. We appreciate straightforward communication, so avoid jargon and fluff. Make it easy for us to see why you’re the perfect fit for the role!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just hit that ‘apply now’ button!
How to prepare for a job interview at Browns Case Management
✨Understand the Company Culture
Before your interview, take some time to research Browns Case Management's values and culture. They prioritise a family-owned atmosphere and a human touch, so think about how your own values align with theirs. Be ready to share examples of how you've fostered a supportive environment in previous roles.
✨Showcase Your Problem-Solving Skills
As a Business Support Manager, you'll need to demonstrate your ability to turn ambiguity into clarity. Prepare specific examples of challenges you've faced in past positions and how you creatively solved them. This will show that you're not just a thinker but also a doer who can make a real impact.
✨Highlight Your Leadership Experience
Since this role involves nurturing an established team, be prepared to discuss your leadership style. Share stories that illustrate how you've supported team growth and development. Emphasise your communication skills and how you've built relationships across different levels of an organisation.
✨Be Ready to Discuss Innovation
Browns Case Management is looking for someone who can streamline workflows and possibly use AI tools. Brush up on any relevant experience you have with technology or innovative processes. Think about how you can bring fresh ideas to the table and be ready to discuss them during the interview.