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- Tasks: Lead a supportive team and drive creative solutions for business growth.
- Company: Join a family-owned business prioritising people over profits.
- Benefits: Enjoy a casual dress code, wellbeing initiatives, and strategic autonomy.
- Other info: Dynamic role with excellent personal development opportunities.
- Why this job: Make a real impact while shaping the future of our team-led business.
- Qualifications: Proven leadership experience and strong communication skills required.
The predicted salary is between 30000 - 35000 £ per year.
Standish, Wigan (Office-based with flexibility)
Salary: £30,000 to £35,000 per annum (depending on experience)
Hours: 37.5 hours per week (Monday to Friday)
Benefits: Family-Owned Culture, Casual Dress, Wellbeing Initiatives, and Strategic Autonomy
Ready to step into a brand-new leadership role where your strategic thinker and problem-solving skills will directly shape the future of our team-led business? At Browns Case Management, we're looking for a Business Support Manager to join our Standish hub during an exciting period of growth. This is a brand-new role designed for someone who thrives on turning ambiguity into clarity and who wants the autonomy to shape a business from the inside out. If you're a resilient professional who loves solving problems and removing obstacles to help a team flourish, we'd love to welcome you to the team.
- Strategic Autonomy: This isn't a 'business as usual' role. You'll work alongside the directors with the freedom to be creative and implement your own ideas.
- Nurturing Leadership: You'll lead an established, supportive team across the business.
- Real Impact: From charity events to community involvement, you'll be at the heart of a business that prioritises people over corporate KPIs.
Why join Browns Case Management? We believe that high-quality support is the foundation of great care. We aren't a corporate machine; as our Business Support Manager, you're a critical part of our leadership team. You're helping to rebuild lives piece by piece by ensuring our clinical teams have the best possible foundations to work from. We prioritise a human touch in everything we do, and we make sure our most dedicated leaders are recognised and supported.
About the Role: It's a dynamic and flexible role for a dynamic professional who isn't afraid to take a deep dive into our current ways of working. Your day-to-day as a Business Support Manager will involve:
- Providing supportive line management to our established team, fostering a culture of continuous improvement and professional growth.
- Finding creative solutions to remove obstacles and finding new ways to streamline our workflows, perhaps even using AI to improve our digital efficiency.
- Working closely with the directors to further develop existing documentation, systems and processes and ways of working that support our ongoing growth.
- Getting involved in our social, charity, and networking events, acting as an ambassador for the Browns brand.
You've a proven track record of leading and nurturing teams as a Business Support Manager or similar.
- Communication: You're a warm, professional communicator who can build relationships across all levels of the business.
- A full UK Driving Licence and access to your own car are essential.
- A willingness to undergo an enhanced DBS check and background vetting.
- Experience within a CQC, adult care, or healthcare setting.
- A background in marketing or experience using AI tools to streamline business processes.
- A thorough induction period to support your transition to the role.
- Dress Code: Casual dress code every day (when not representing the business externally).
- Support: Access to regular wellbeing initiatives, personal development opportunities, and a supportive, flat leadership structure.
- A face-to-face meeting at our Standish office to meet the directors.
How to Apply: If you're ready to use your skills as our next Business Support Manager, we'd love to hear from you. Please submit your CV detailing why you're a fit for the Browns Case Management team.
Browns Case Management is an equal opportunity employer.
Business Support Manager - (Home Based) in Wigan employer: Browns Case Management
Contact Detail:
Browns Case Management Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Support Manager - (Home Based) in Wigan
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or even in person. Let them know you're on the lookout for a Business Support Manager role. You never know who might have the inside scoop on opportunities!
✨Tip Number 2
Prepare for those interviews by researching the company culture and values. At Browns Case Management, they value a human touch, so be ready to share how you can contribute to that ethos with your leadership style.
✨Tip Number 3
Showcase your problem-solving skills during interviews. Think of specific examples where you've turned ambiguity into clarity. This is key for a role that thrives on strategic autonomy!
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in joining the Browns Case Management family.
We think you need these skills to ace Business Support Manager - (Home Based) in Wigan
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of Business Support Manager. Highlight your leadership experience and problem-solving skills, and don’t forget to mention any relevant experience in healthcare or CQC settings.
Showcase Your Communication Skills: Since communication is key in this role, use your application to demonstrate how you build relationships across different levels. A warm, professional tone in your cover letter can really set you apart!
Be Creative: This isn’t just any role; it’s about shaping the future of our team! Share examples of how you've implemented creative solutions in past roles, especially if they involved streamlining processes or using AI tools.
Apply Through Our Website: We encourage you to hit that ‘apply now’ button on our website. It’s the best way to ensure your application gets to us directly and shows your enthusiasm for joining the Browns Case Management family!
How to prepare for a job interview at Browns Case Management
✨Understand the Company Culture
Before your interview, take some time to research Browns Case Management and their family-owned culture. Familiarise yourself with their values and how they prioritise a human touch in their operations. This will help you align your answers with what they value most.
✨Showcase Your Problem-Solving Skills
As a Business Support Manager, you'll need to demonstrate your ability to turn ambiguity into clarity. Prepare specific examples from your past experiences where you've successfully solved problems or streamlined processes. This will show them you're ready for the dynamic nature of the role.
✨Communicate Warmly and Professionally
Since communication is key in this role, practice conveying your thoughts clearly and warmly. Think about how you can build rapport with the interviewers, as they’re looking for someone who can connect with all levels of the business. A friendly yet professional approach will go a long way.
✨Prepare Questions About Strategic Autonomy
Given the emphasis on strategic autonomy in the job description, come prepared with thoughtful questions about how you can implement your ideas and contribute to the team's growth. This shows your enthusiasm for the role and your readiness to take initiative.