Case Manager in London

Case Manager in London

London Full-Time 36000 - 42000 £ / year (est.) Home office (partial)
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At a Glance

  • Tasks: Help clients rebuild their lives after catastrophic injuries with tailored support and assessments.
  • Company: Join a family-owned, supportive team at Browns Case Management in Standish.
  • Benefits: Enjoy a casual dress code, 22 days holiday, and a comprehensive 12-week induction.
  • Other info: Flexible hybrid working environment with opportunities for professional growth.
  • Why this job: Make a real difference in people's lives while enjoying true autonomy and expert mentorship.
  • Qualifications: Registered healthcare professional with empathy and strong communication skills.

The predicted salary is between 36000 - 42000 £ per year.

Location: Standish, Wigan (Hybrid: 2 to 3 days in office)

Salary: £36,000 to £42,000 (pro rata for part-time, depending on experience)

Hours: Full-time (37.5 hours) and part-time roles available

Benefits: 12-Week Structured Induction, Professional Mentorship, Family-Owned Culture, and Wellbeing Initiatives

Ready to move from the public sector or a corporate machine to a team-owned environment where you actually have the time to rebuild lives? At Browns Case Management, we’re looking for a Case Manager to join our sociable and supportive Standish team. Following a period of exciting company growth, we’re currently looking for a full-time professional to join the team, but we’re also open to considering a separate, additional part-time role for the right person.

If you’re a registered healthcare professional who wants to use your unique clinical skills to help people flourish after catastrophic injury, we’d love to welcome you to our team-orientated business.

Why join the team?

  • True Autonomy: We aren't a corporate box-ticking exercise. You’ll have the flexibility and freedom to come up with creative and therapeutic solutions for your clients.
  • Expert Mentorship: You’ll receive a dynamic and thorough 12-week induction and be paired with a professional mentor to support your growth from day one.
  • Stable & Independent: We’re a small, dynamic team with a big reputation for handling the most complex cases including brain, spinal, and brachial plexus injuries.
  • People First: From casual dress every day to charity work and various wellbeing initiatives, we ensure our team feels supported, valued, and socially connected.

As a Case Manager with us, you’re joining a leadership team that understands the demands of your role. Whether you’re a Nurse, Occupational Therapist, Social Worker, or similar, we prioritise a human touch in everything we do. We invest heavily in your Continued Professional Development (CPD) and provide an experienced administration team to ensure you can focus on what matters most: your clients.

About the Role:

It’s a dynamic and flexible role that requires high levels of empathy and professional curiosity. You’ll be working in the community, often face-to-face in hospitals and homes, helping clients navigate the journey after life-changing injuries.

Your day-to-day will involve:

  • Nurturing Independence: Carrying out comprehensive assessments and formulating bespoke plans to help our clients achieve their optimum level of independence.
  • Relationship Building: Developing deep, trusting bonds with clients, families, and legal firms. This includes being a compassionate presence in emotional settings and advocating for your clients' needs.
  • Collaborative Solutions: Working hand-in-hand with lawyers, rehab specialists, and therapists to find creative answers to complex challenges.
  • Professional Excellence: Writing accurate, detailed reports and maintaining digital records with a calm and confident head, even when under pressure.

Your Experience and Qualifications:

  • You’re a registered healthcare professional (e.g., HCPC or NMC), ideally with a background in Case Management, Nursing, Occupational Therapy, or Social Work.
  • You’ve a warm, professional manner and the ability to write detailed, high-quality, sensitive reports.
  • You’re a confident user of Microsoft Office and digital record-keeping platforms.
  • A full UK Driving Licence and access to your own car are essential for visiting clients across the North West and beyond.
  • You’re empathetic rather than sympathetic. You can set firm but fair boundaries and you’ve a natural curiosity to find the best outcome for your clients and their families.

Desirable:

  • Experience working in the community rather than a single fixed location.
  • Direct experience in case management or working with catastrophic injuries such as brain or spinal trauma.

Your Package and Perks:

  • Dress Code: Casual dress code every day (when not meeting clients/families).
  • Induction: A dedicated 12-week induction period to ensure you’re fully comfortable in your new role.
  • Time Off: 22 days holiday plus Bank Holidays.
  • Support: Access to regular professional supervision and mentorship, alongside various staff wellbeing initiatives and social events.

Our Interview Process:

  1. Apply: Submit your CV and answer our few short screening questions.
  2. Screening: A friendly call with our team to discuss your clinical experience and why you’re interested in case management.
  3. Interview: A face-to-face meeting at our Standish office to meet the Directors and get a feel for our culture.
  4. Offer: A conditional hiring decision, subject to professional checks.

How to Apply:

If you're ready to use your clinical skills as our next Case Manager, we’d love to hear from you. Please submit your CV detailing why you're the right fit for the team.

Browns Case Management is an equal opportunity employer. We’re committed to safeguarding and promoting the welfare of our clients; all appointments are subject to safer recruitment processes.

Case Manager in London employer: Browns Case Management

At Browns Case Management, we pride ourselves on being a family-owned business that prioritises a supportive and empathetic work culture. With a strong focus on professional development through our structured induction and mentorship programmes, we empower our Case Managers to thrive in their roles while making a meaningful impact on clients' lives. Our hybrid working model and commitment to employee wellbeing ensure that you can balance your professional and personal life effectively, all within a dynamic team environment in Standish, Wigan.
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Contact Detail:

Browns Case Management Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Case Manager in London

✨Tip Number 1

Get to know the company culture before your interview. Check out their social media and website to see what they're all about. This will help you tailor your answers and show that you're genuinely interested in joining their team.

✨Tip Number 2

Practice your responses to common interview questions, but keep it natural. We want you to sound authentic, so don’t just memorise answers. Think about how your experiences relate to the role of a Case Manager and be ready to share those stories.

✨Tip Number 3

Showcase your empathy and relationship-building skills during the interview. Remember, they’re looking for someone who can connect with clients and families, so share examples of how you've done this in the past.

✨Tip Number 4

Don’t forget to ask questions! This shows your interest and helps you figure out if the role is right for you. Ask about their mentorship programme or how they support professional development – it’s a great way to demonstrate your commitment to growth.

We think you need these skills to ace Case Manager in London

Empathy
Professional Curiosity
Comprehensive Assessment
Bespoke Planning
Relationship Building
Advocacy
Collaboration
Report Writing
Digital Record-Keeping
Microsoft Office Proficiency
Driving Licence
Community Engagement
Case Management Experience
Understanding of Catastrophic Injuries

Some tips for your application 🫡

Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the Case Manager role. Highlight your clinical background and any relevant case management experience to show us you're the right fit!

Craft a Compelling Cover Letter: Use your cover letter to tell us why you want to join Browns Case Management. Share your passion for helping others and how your unique skills can contribute to our team. Be authentic and let your personality shine through!

Be Clear and Concise: When filling out your application, keep your answers clear and to the point. We appreciate well-structured responses that demonstrate your understanding of the role and your ability to communicate effectively.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss any important updates about your application status!

How to prepare for a job interview at Browns Case Management

✨Know Your Stuff

Before the interview, brush up on your clinical knowledge and case management principles. Be ready to discuss your experience with catastrophic injuries and how you've helped clients regain independence. This shows you're not just qualified but genuinely passionate about the role.

✨Show Your Empathy

During the interview, demonstrate your empathetic approach. Share examples of how you've built trusting relationships with clients and their families. This is crucial for a Case Manager, so let your warm personality shine through!

✨Be Ready for Scenario Questions

Expect questions that put you in real-life situations. Prepare to discuss how you'd handle complex cases or collaborate with other professionals. Think about specific examples from your past that highlight your problem-solving skills and teamwork.

✨Ask Thoughtful Questions

At the end of the interview, have some insightful questions ready. Inquire about the team culture, mentorship opportunities, or how they support professional development. This shows your interest in the role and helps you gauge if it's the right fit for you.

Case Manager in London
Browns Case Management
Location: London

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