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- Tasks: Lead a supportive team and streamline workflows with creative solutions.
- Company: Join Browns Case Management, a family-owned business prioritising people over profits.
- Benefits: Enjoy a casual dress code, wellbeing initiatives, and strategic autonomy.
- Other info: Flexible working environment with excellent personal development opportunities.
- Why this job: Make a real impact in a dynamic role that shapes the future of our team.
- Qualifications: Proven leadership experience and strong communication skills required.
The predicted salary is between 30000 - 35000 £ per year.
Standish, Wigan (Office-based with flexibility)
Salary: £30,000 to £35,000 per annum (depending on experience)
Hours: 37.5 hours per week (Monday to Friday)
Benefits: Family-Owned Culture, Casual Dress, Wellbeing Initiatives, and Strategic Autonomy
Ready to step into a brand-new leadership role where your strategic thinker and problem-solving skills will directly shape the future of our team-led business? At Browns Case Management, we're looking for a Business Support Manager to join our Standish hub during an exciting period of growth. This is a brand-new role designed for someone who thrives on turning ambiguity into clarity and who wants the autonomy to shape a business from the inside out. If you're a resilient professional who loves solving problems and removing obstacles to help a team flourish, we'd love to welcome you to the team.
Strategic Autonomy: This isn't a "business as usual" role. You'll work alongside the directors with the freedom to be creative and implement your own ideas.
Nurturing Leadership: You'll lead an established, supportive team across the business.
Real Impact: From charity events to community involvement, you'll be at the heart of a business that prioritises people over corporate KPIs.
Your day-to-day as a Business Support Manager will involve:
- Providing supportive line management to our established team, fostering a culture of continuous improvement and professional growth.
- Finding creative solutions to remove obstacles and finding new ways to streamline our workflows, perhaps even using AI to improve our digital efficiency.
- Working closely with the directors to further develop existing documentation, systems and processes and ways of working that support our ongoing growth.
- Getting involved in our social, charity, and networking events, acting as an ambassador for the Browns brand.
You've a proven track record of leading and nurturing teams as a Business Support Manager or similar.
Communication: You're a warm, professional communicator who can build relationships across all levels of the business.
A full UK Driving Licence and access to your own car are essential.
A willingness to undergo an enhanced DBS check and background vetting.
Experience within a CQC, adult care, or healthcare setting.
A background in marketing or experience using AI tools to streamline business processes.
A thorough induction period to support your transition to the role.
Dress Code: Casual dress code every day (when not representing the business externally).
Support: Access to regular wellbeing initiatives, personal development opportunities, and a supportive, flat leadership structure.
If you're ready to use your skills as our next Business Support Manager, we'd love to hear from you. Please submit your CV detailing why you're a fit for the Browns Case Management team.
Browns Case Management is an equal opportunity employer.
Information Management and Business Support Manager employer: Browns Case Management
Contact Detail:
Browns Case Management Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Information Management and Business Support Manager
✨Tip Number 1
Get to know the company culture before your interview. Check out their social media and website to see what they're all about. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your problem-solving skills! Think of examples from your past where you've turned ambiguity into clarity. Be ready to share these stories during your interview to demonstrate how you can make a real impact at Browns Case Management.
✨Tip Number 3
Network like a pro! Attend industry events or connect with current employees on LinkedIn. Building relationships can give you insider info and might even lead to a referral, which can really boost your chances of landing the job.
✨Tip Number 4
Don't forget to follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role. Plus, it keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Information Management and Business Support Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of Business Support Manager. Highlight your leadership experience and problem-solving skills, and don’t forget to mention any relevant experience in healthcare or CQC settings.
Showcase Your Communication Skills: Since communication is key in this role, use your application to demonstrate how you build relationships across different levels. A warm, professional tone in your cover letter can really set you apart!
Be Creative: This isn’t a ‘business as usual’ role, so don’t be afraid to show off your creative side! Share examples of how you've implemented innovative solutions in past roles, especially if they involved streamlining processes or using AI tools.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at Browns Case Management!
How to prepare for a job interview at Browns Case Management
✨Know Your Stuff
Before the interview, dive deep into Browns Case Management's values and mission. Understand their focus on people over corporate KPIs and be ready to discuss how your experience aligns with their nurturing leadership style.
✨Showcase Your Problem-Solving Skills
Prepare specific examples of how you've turned ambiguity into clarity in past roles. Highlight instances where you've creatively solved problems or streamlined workflows, especially if you've used AI tools.
✨Be a Warm Communicator
Practice your communication skills to ensure you come across as approachable and professional. Think about how you can build relationships across all levels, as this is crucial for a role that involves leading a supportive team.
✨Engage with Their Culture
Familiarise yourself with the family-owned culture and wellbeing initiatives at Browns. Be prepared to discuss how you can contribute to their community involvement and charity events, showing that you're not just looking for a job, but a place to make a real impact.