Case Manager

Location: Standish, Wigan (Hybrid: 2 to 3 days in office)

Salary: £36,000 to £42,000 (pro rata for part-time, depending on experience)

Hours: Full-time (37.5 hours) and part-time roles available

Benefits: 12-Week Structured Induction, Professional Mentorship, Family-Owned Culture, and Wellbeing Initiatives

Ready to move from the public sector or a corporate machine to a team-owned environment where you actually have the time to rebuild lives? At Browns Case Management, we’re looking for a Case Manager to join our sociable and supportive Standish team. Following a period of exciting company growth, we’re currently looking for a full-time professional to join the team, but we’re also open to considering a separate, additional part-time role for the right person.

If you’re a registered healthcare professional who wants to use your unique clinical skills to help people flourish after catastrophic injury, we’d love to welcome you to our team-orientated business.

Why join the team?

• True Autonomy: We aren't a corporate box-ticking exercise. You’ll have the flexibility and freedom to come up with creative and therapeutic solutions for your clients.
• Expert Mentorship: You’ll receive a dynamic and thorough 12-week induction and be paired with a professional mentor to support your growth from day one.
• Stable & Independent: We’re a small, dynamic team with a big reputation for handling the most complex cases including brain, spinal, and brachial plexus injuries.
• People First: From casual dress every day to charity work and various wellbeing initiatives, we ensure our team feels supported, valued, and socially connected.

Ready to apply? Skip to the apply now button to start your journey with Browns Case Management.

About the Role:

It’s a dynamic and flexible role that requires high levels of empathy and professional curiosity. You’ll be working in the community, often face-to-face in hospitals and homes, helping clients navigate the journey after life-changing injuries.

Your day-to-day will involve:

• Nurturing Independence: Carrying out comprehensive assessments and formulating bespoke plans to help our clients achieve their optimum level of independence.
• Relationship Building: Developing deep, trusting bonds with clients, families, and legal firms. This includes being a compassionate presence in emotional settings and advocating for your clients' needs.
• Collaborative Solutions: Working hand-in-hand with lawyers, rehab specialists, and therapists to find creative answers to complex challenges.
• Professional Excellence: Writing accurate, detailed reports and maintaining digital records with a calm and confident head, even when under pressure.

Your Experience and Qualifications:

• You’re a registered healthcare professional (e.g., HCPC or NMC), ideally with a background in Case Management, Nursing, Occupational Therapy, or Social Work.
• You’ve a warm, professional manner and the ability to write detailed, high-quality, sensitive reports.
• You’re a confident user of Microsoft Office and digital record-keeping platforms.
• A full UK Driving Licence and access to your own car are essential for visiting clients across the North West and beyond.
• You’re empathetic rather than sympathetic. You can set firm but fair boundaries and you’ve a natural curiosity to find the best outcome for your clients and their families.

Desirable:

• Experience working in the community rather than a single fixed location.
• Direct experience in case management or working with catastrophic injuries such as brain or spinal trauma.

Your Package and Perks:

• Dress Code: Casual dress code every day (when not meeting clients/families).
• Induction: A dedicated 12-week induction period to ensure you’re fully comfortable in your new role.
• Time Off: 22 days holiday plus Bank Holidays.
• Support: Access to regular professional supervision and mentorship, alongside various staff wellbeing initiatives and social events.

Our Interview Process:

1. Apply: Submit your CV and answer our few short screening questions.
2. Screening: A friendly call with our team to discuss your clinical experience and why you’re interested in case management.
3. Interview: A face-to-face meeting at our Standish office to meet the Directors and get a feel for our culture.
4. Offer: A conditional hiring decision, subject to professional checks.

How to Apply:

If you're ready to use your clinical skills as our next Case Manager, we’d love to hear from you. Please submit your CV detailing why you're the right fit for the team.

Browns Case Management is an equal opportunity employer. We’re committed to safeguarding and promoting the welfare of our clients; all appointments are subject to safer recruitment processes.