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- Tasks: Lead a supportive team and drive creative solutions for business growth.
- Company: Join a family-owned business prioritising people over profits.
- Benefits: Enjoy a casual dress code, wellbeing initiatives, and strategic autonomy.
- Other info: Dynamic role with opportunities for personal development and community involvement.
- Why this job: Make a real impact while shaping the future of our team-led business.
- Qualifications: Proven leadership experience and strong communication skills required.
The predicted salary is between 30000 - 35000 £ per year.
Standish, Wigan (Office-based with flexibility)
Salary: £30,000 to £35,000 per annum (depending on experience)
Hours: 37.5 hours per week (Monday to Friday)
Benefits: Family-Owned Culture, Casual Dress, Wellbeing Initiatives, and Strategic Autonomy
Ready to step into a brand-new leadership role where your strategic thinker and problem-solving skills will directly shape the future of our team-led business? At Browns Case Management, we're looking for a Business Support Manager to join our Standish hub during an exciting period of growth. This is a brand-new role designed for someone who thrives on turning ambiguity into clarity and who wants the autonomy to shape a business from the inside out. If you're a resilient professional who loves solving problems and removing obstacles to help a team flourish, we'd love to welcome you to the team.
Strategic Autonomy: This isn't a "business as usual" role. You'll work alongside the directors with the freedom to be creative and implement your own ideas.
Nurturing Leadership: You'll lead an established, supportive team across the business.
Real Impact: From charity events to community involvement, you'll be at the heart of a business that prioritises people over corporate KPIs.
Your day-to-day as a Business Support Manager will involve:
- Providing supportive line management to our established team, fostering a culture of continuous improvement and professional growth.
- Finding creative solutions to remove obstacles and finding new ways to streamline our workflows, perhaps even using AI to improve our digital efficiency.
- Working closely with the directors to further develop existing documentation, systems and processes and ways of working that support our ongoing growth.
- Getting involved in our social, charity, and networking events, acting as an ambassador for the Browns brand.
You've a proven track record of leading and nurturing teams as a Business Support Manager or similar.
Communication: You're a warm, professional communicator who can build relationships across all levels of the business.
A full UK Driving Licence and access to your own car are essential.
A willingness to undergo an enhanced DBS check and background vetting.
Experience within a CQC, adult care, or healthcare setting.
A background in marketing or experience using AI tools to streamline business processes.
A thorough induction period to support your transition to the role.
Dress Code: Casual dress code every day (when not representing the business externally).
Support: Access to regular wellbeing initiatives, personal development opportunities, and a supportive, flat leadership structure.
If you're ready to use your skills as our next Business Support Manager, we'd love to hear from you. Please submit your CV detailing why you're a fit for the Browns Case Management team.
Browns Case Management is an equal opportunity employer.
Business Support Manager - (Home Based) employer: Browns Case Management
Contact Detail:
Browns Case Management Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Support Manager - (Home Based)
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or even in person. Let them know you're on the lookout for a Business Support Manager role. You never know who might have the inside scoop on opportunities at Browns Case Management!
✨Tip Number 2
Prepare for that face-to-face meeting! Research Browns Case Management and think about how your skills can help shape their future. Bring your ideas to the table; they want someone who can turn ambiguity into clarity!
✨Tip Number 3
Show off your problem-solving skills! During interviews, share specific examples of how you've tackled challenges in previous roles. They’re looking for someone who can remove obstacles and streamline workflows, so make sure you highlight those experiences.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining the Browns Case Management family!
We think you need these skills to ace Business Support Manager - (Home Based)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of Business Support Manager. Highlight your leadership experience and problem-solving skills, and don’t forget to mention any relevant experience in healthcare or CQC settings.
Show Your Personality: We want to see the real you! Use your cover letter to showcase your warm communication style and how you can build relationships across all levels. Let your passion for supporting teams shine through!
Be Creative: This role is all about strategic autonomy, so don’t be afraid to share your innovative ideas in your application. Whether it’s about streamlining workflows or using AI tools, we want to know how you think outside the box.
Apply Through Our Website: Ready to take the plunge? Make sure to apply through our website for a smoother process. We’re excited to see your application and can’t wait to welcome you to the Browns Case Management family!
How to prepare for a job interview at Browns Case Management
✨Understand the Company Culture
Before your interview, take some time to research Browns Case Management's values and culture. They prioritise a human touch and a family-owned atmosphere, so think about how your own values align with theirs. Be ready to share examples of how you've fostered a supportive environment in previous roles.
✨Showcase Your Problem-Solving Skills
As a Business Support Manager, you'll need to demonstrate your ability to turn ambiguity into clarity. Prepare specific examples of challenges you've faced in past positions and how you creatively solved them. This will show that you're not just a strategic thinker but also someone who can implement effective solutions.
✨Highlight Your Leadership Experience
Since this role involves nurturing an established team, be prepared to discuss your leadership style. Share stories that illustrate how you've supported team growth and development. Emphasise your communication skills and how you've built relationships across different levels of an organisation.
✨Be Ready to Discuss Innovation
Browns Case Management is looking for someone who can streamline workflows and possibly use AI tools. Brush up on any relevant experience you have with technology or innovative processes. Think about how you can bring fresh ideas to the table and be ready to discuss them during the interview.