At a Glance
- Tasks: Lead a vibrant team, create memorable guest experiences, and smash business targets.
- Company: Browns Brasserie and Bar, part of Mitchells & Butlers, known for classic British food.
- Benefits: Bonus scheme, 33% discount across brands, private medical plans, and 25 days holiday.
- Other info: Join a culture of inclusion and teamwork with excellent career growth opportunities.
- Why this job: Be at the heart of the action, inspiring your team and making moments that matter.
- Qualifications: Leadership skills and a passion for delivering exceptional guest experiences.
The predicted salary is between 24732 - 30228 £ per year.
At Browns Butlers Wharf we recognise a good General Manager is key to our success.
You’ll build a business to be proud of, help to grow your team and smash targets.
You’ll be part of a district of sites that are all working towards making moments that matter, and delivering experiences that keeps our guests coming back for more.
Join us at Browns Brasserie and Bar, serving up classically British food and service.
From leisurely brunches to celebrations, afternoons teas to romantic dates, you’ll be at the centre of the action.
If you put the ‘Class’ into classic, we want to hear from you.
WHAT’S IN IT FOR ME?
- Bonus Scheme – We’re all about rewarding the hard work you put in
- A massive 33% discount across all our brands.
Whether its date night at Miller & Carter, a family roast at Toby Carvery or socialising with friends in the city at All Bar One, we’ve got you covered.
- 20% discount across all off our brands for up to 5 friends and family.
- Discounted gym memberships
- Celebrating success– award nights, away days and team socials.
- Private medical and Dental Plans - to keep you safe, secure and always smiling
On top of this, as part of Mitchells & Butlers you will receive a pension; 25 days paid holiday; high-street shopping discounts; and we even give you free shares!
There's also a free employee helpline- to support you with whatever life throws at you.
- WHAT WILL I BE DOING? AS GENERAL MANAGER YOU’LL…
- Train and inspire your team to deliver operational excellence and maximise sales opportunities.
- Ensure our guests are cared for, being the host to life’s memorable moments.
- Support your business to deliver food and drink to be proud of.
- Strive towards and achieve business targets.
At M&B we value the unique perspectives each person brings.
We believe that by fostering a culture of inclusion, respect, and allyship, we create a sense of belonging, engagement and team work which are essential to delivering great guest experiences.
Join us and be a part of a great team.
General Manager in London employer: Browns Butlers Wharf
Browns Butlers Wharf is an exceptional employer, offering a dynamic work environment in the heart of Greater London. With flexible shifts, generous discounts across our brands, and a strong emphasis on team spirit, we prioritise employee satisfaction and growth. Join us to enjoy competitive salaries, comprehensive benefits including pension and paid holidays, and the chance to thrive in a vibrant hospitality setting.
StudySmarter Expert Advice🤫
We think this is how you could land General Manager in London
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Browns Butlers Wharf. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Browns Butlers Wharf
Don't be shy about reaching out to Browns Butlers Wharf directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace General Manager in London
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Browns Butlers Wharf and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Browns Butlers Wharf
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
