At a Glance
- Tasks: Lead your team and ensure guests have unforgettable experiences at Browns Butlers Wharf.
- Company: Join the vibrant Browns Brasserie and Bar, known for its classic British food.
- Benefits: Flexible shifts, 33% discount across brands, financial toolkit, and team socials.
- Other info: Enjoy 25 days holiday, high-street discounts, and free shares!
- Why this job: Be at the heart of the action and make memorable moments for guests.
- Qualifications: Management experience and a passion for delivering excellent service.
The predicted salary is between 25000 - 30000 £ per year.
No CV to hand? No problem! We've made our application process mobile friendly and removed the need for a CV. Our form takes 2 minutes to complete and tells us all we need about you!
As Duty Manager at Browns Butlers Wharf, you’ll work alongside the General Manager to lead your team to success. You’ll oversee all areas of the business, making sure to provide guests with an experience that keeps them coming back for more. Join us at Browns Brasserie and Bar, serving up classically British food and service. From leisurely brunches to celebrations, afternoons teas to romantic dates, you’ll be at the centre of the action. If you put the ‘Class’ into classic, we want to hear from you.
WHAT’S IN IT FOR ME?
- Flexible shifts - to fit around the other important things in life.
- A massive 33% discount across all our brands.
- 20% discount across all of our brands for up to 5 friends and family.
- Wagestream – a financial toolkit that helps you manage your finances and allows you to access your earned pay when you need it.
- Discounts on gym memberships.
- Team Socials – work hard, play hard!
- On top of this, we offer a pension; 25 days paid holiday; high-street shopping discounts; and we even give you free shares!
- There's also a free employee helpline- to support you with whatever life throws at you.
WHAT WILL I BE DOING?
AS DUTY MANAGER YOU’LL…
- Use your management experience to be an assistant to the General Manager in the day to day running of the business.
- Train and inspire your team to deliver food, drink, and service to be proud of.
- Be the role model and guide development within your team.
- Ensure our guests are cared for, being the host to life’s memorable moments.
- Strive towards and achieve business targets.
At M&B, we want people to be supported, valued, able to be themselves and work in a great team. Join us and help us make every guest feel truly welcome.
Duty Manager in London employer: Browns Butlers Wharf
At Browns Butlers Wharf, we pride ourselves on being an exceptional employer that values flexibility and work-life balance, offering flexible shifts to accommodate your lifestyle. Our vibrant work culture fosters teamwork and personal growth, with opportunities for training and development alongside a generous benefits package including discounts across our brands, financial wellness tools, and team socials. Join us in creating memorable experiences for our guests while enjoying a supportive environment that truly values you.
StudySmarter Expert Advice🤫
We think this is how you could land Duty Manager in London
✨Tip Number 1
Get to know the company! Before you apply, take a few minutes to research Browns Butlers Wharf. Understanding their values and what they stand for will help you tailor your approach and show them you're genuinely interested.
✨Tip Number 2
Be ready to showcase your personality! Since there's no CV needed, think about how you can express your unique qualities in the application form. Use this opportunity to let your character shine through!
✨Tip Number 3
Prepare for a potential chat! If your application stands out, you might get a call or an interview. Brush up on your management experience and be ready to discuss how you can inspire and lead a team at Browns.
✨Tip Number 4
Don’t forget to highlight your customer service skills! As a Duty Manager, creating memorable experiences for guests is key. Share any relevant stories that demonstrate your ability to make guests feel welcome and valued.
We think you need these skills to ace Duty Manager in London
Some tips for your application 🫡
Keep it Simple:Our application form is designed to be quick and easy, so don’t overthink it! Just be yourself and answer the questions honestly. We want to get to know the real you!
Show Your Passion:Let your enthusiasm for the role shine through! Mention why you’re excited about being a Duty Manager and how you can contribute to making our guests' experiences unforgettable.
Highlight Relevant Experience:Even though you don’t need a CV, make sure to mention any relevant experience in management or hospitality. Share specific examples of how you've led teams or improved guest satisfaction.
Apply Through Our Website:We encourage you to apply directly through our website for a smooth process. It’s quick, mobile-friendly, and ensures your application gets to us without any hassle!
How to prepare for a job interview at Browns Butlers Wharf
✨Know the Company Inside Out
Before your interview, take some time to research Browns Butlers Wharf. Understand their values, menu offerings, and what makes them unique in the hospitality industry. This will not only impress your interviewers but also help you tailor your answers to align with their ethos.
✨Showcase Your Leadership Skills
As a Duty Manager, you'll be leading a team, so be prepared to discuss your management experience. Think of specific examples where you've trained or inspired a team, resolved conflicts, or achieved targets. Highlighting these experiences will demonstrate that you're ready for the role.
✨Prepare for Scenario Questions
Expect questions that ask how you'd handle specific situations, like dealing with an unhappy guest or managing a busy shift. Practise your responses to these scenarios, focusing on your problem-solving skills and ability to maintain a positive atmosphere for both guests and staff.
✨Bring Your Passion for Hospitality
Let your enthusiasm for the hospitality industry shine through during the interview. Share stories about memorable guest experiences you've created or been part of. This will show that you genuinely care about providing excellent service and making every guest feel welcome.
