At a Glance
- Tasks: Lead a dynamic team to create unforgettable guest experiences at Browns Butlers Wharf.
- Company: Join a vibrant team at Browns Brasserie and Bar, known for classic British food.
- Benefits: Enjoy flexible shifts, 33% discounts, and access to financial tools like Wagestream.
- Other info: Great career growth, team socials, and support for your well-being.
- Why this job: Be at the heart of memorable moments while developing your leadership skills.
- Qualifications: Management experience and a passion for delivering exceptional service.
The predicted salary is between 25000 - 30000 £ per year.
As Duty Manager at Browns Butlers Wharf, you’ll work alongside the General Manager to lead your team to success. You’ll oversee all areas of the business, making sure to provide guests with an experience that keeps them coming back for more. Join us at Browns Brasserie and Bar, serving up classically British food and service. From leisurely brunches to celebrations, afternoon teas to romantic dates, you’ll be at the centre of the action.
WHAT’S IN IT FOR ME?
- Flexible shifts - to fit around the other important things in life.
- A massive 33% discount across all our brands.
- 20% discount across all of our brands for up to 5 friends and family.
- Wagestream – a financial toolkit that helps you manage your finances and allows you to access your earned pay when you need it.
- Discounts on gym memberships.
- Team Socials – work hard, play hard!
- Pension; 25 days paid holiday; high-street shopping discounts; and free shares.
- A free employee helpline to support you with whatever life throws at you.
WHAT WILL I BE DOING?
As Duty Manager you’ll…
- Use your management experience to assist the General Manager in the day-to-day running of the business.
- Train and inspire your team to deliver food, drink, and service to be proud of.
- Be the role model and guide development within your team.
- Ensure our guests are cared for, being the host to life’s memorable moments.
- Strive towards and achieve business targets.
At M&B, we want people to be supported, valued, able to be themselves and work in a great team. Join us and help us make every guest feel truly welcome.
Duty Manager employer: Browns Butlers Wharf - 188409
At Browns Butlers Wharf, we pride ourselves on being an exceptional employer that values flexibility and work-life balance, offering flexible shifts to accommodate your lifestyle. Our vibrant work culture fosters teamwork and personal growth, with opportunities for training and development, alongside generous benefits such as a 33% discount across all our brands, financial wellness tools, and a supportive employee helpline. Join us in creating memorable experiences for our guests while enjoying a rewarding career in the heart of London.
Contact Details:
Browns Butlers Wharf - 188409 Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Duty Manager
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those who work at Browns Butlers Wharf or similar venues. A friendly chat can open doors and give you insider info on what they’re looking for in a Duty Manager.
✨Tip Number 2
Show off your personality! When you get that interview, let your passion for hospitality shine through. Share stories about how you've created memorable experiences for guests – it’s all about making that connection!
✨Tip Number 3
Be prepared to demonstrate your skills! Think about scenarios where you’ve led a team or handled a tricky situation. We want to see how you think on your feet and inspire others to deliver top-notch service.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest opportunities right there, so keep checking back for updates!
We think you need these skills to ace Duty Manager
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for the role shine through. We want to see how much you care about providing top-notch service and creating memorable experiences for our guests.
Tailor Your CV:Make sure your CV is tailored to the Duty Manager position. Highlight relevant experience and skills that align with what we’re looking for, like team leadership and customer service excellence.
Be Authentic:Don’t be afraid to show your personality in your application. We value authenticity and want to know the real you, so let us see what makes you unique and how you can contribute to our team.
Apply Through Our Website:For the best chance of success, apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role as quickly as possible.
How to prepare for a job interview at Browns Butlers Wharf - 188409
✨Know the Company Inside Out
Before your interview, take some time to research Browns Butlers Wharf and its values. Understand their approach to service and what makes them stand out in the industry. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Leadership Skills
As a Duty Manager, you'll be leading a team, so be prepared to discuss your management experience. Think of specific examples where you've trained or inspired a team to achieve success. Highlight how you can motivate others to deliver exceptional service that keeps guests coming back.
✨Prepare for Scenario Questions
Expect to face scenario-based questions during your interview. Think about how you would handle difficult situations, such as a dissatisfied guest or a team conflict. Use the STAR method (Situation, Task, Action, Result) to structure your answers and demonstrate your problem-solving skills.
✨Emphasise Guest Experience
Since the role focuses on providing memorable experiences for guests, be ready to discuss your approach to customer service. Share examples of how you've gone above and beyond to ensure guests feel valued and cared for. This will show that you align with their mission of making every guest feel truly welcome.
