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- Tasks: Support the Patient Experience Lead by managing complaints and logging patient feedback.
- Company: A leading healthcare provider in Liverpool dedicated to improving patient experiences.
- Benefits: Mentorship programme, employee benefits, and a supportive workplace environment.
- Why this job: Make a positive impact on patient care through effective administration and communication.
- Qualifications: Strong communication skills and a passion for enhancing patient experiences.
- Other info: Join a dynamic team focused on making healthcare better for everyone.
The predicted salary is between 30000 - 42000 £ per year.
A healthcare provider in Liverpool seeks a Patient Experience Admin Assistant to support the Patient Experience Lead with managing complaints and patient feedback. The role includes logging feedback, preparing reports, and supporting engagement activities.
The organization offers a mentorship program and various employee benefits, ensuring a supportive workplace environment. This position is ideal for those looking to make a positive impact through effective administration and communication.
Patient Experience Admin & Data Coordinator in Liverpool employer: Brownlow Group Practice
Contact Detail:
Brownlow Group Practice Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Patient Experience Admin & Data Coordinator in Liverpool
✨Tip Number 1
Network like a pro! Reach out to current or former employees of the healthcare provider in Liverpool. A friendly chat can give us insider info and might even lead to a referral.
✨Tip Number 2
Prepare for the interview by practising common questions related to patient experience and data coordination. We can role-play with a friend to boost our confidence and refine our answers.
✨Tip Number 3
Showcase your passion for patient care! During interviews, share personal stories or experiences that highlight your commitment to improving patient experiences. It’ll make us stand out!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure our application gets noticed and shows we’re serious about joining the team.
We think you need these skills to ace Patient Experience Admin & Data Coordinator in Liverpool
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in administration and communication. We want to see how your skills align with the role of Patient Experience Admin & Data Coordinator, so don’t be shy about showcasing your achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about improving patient experiences and how you can contribute to our team. Keep it engaging and personal – we love a bit of personality!
Showcase Your Attention to Detail: In this role, attention to detail is key. When filling out your application, double-check for any typos or errors. We appreciate candidates who take the time to ensure their application is polished and professional.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, you’ll get to explore more about our supportive workplace culture!
How to prepare for a job interview at Brownlow Group Practice
✨Know Your Stuff
Before the interview, make sure you understand the role of a Patient Experience Admin & Data Coordinator. Familiarise yourself with common patient feedback processes and how complaints are typically managed in healthcare settings. This will show that you're genuinely interested and prepared.
✨Showcase Your Communication Skills
Since this role involves a lot of communication, be ready to demonstrate your ability to convey information clearly and effectively. Think of examples from your past experiences where you successfully handled feedback or resolved issues, as this will highlight your skills in action.
✨Prepare for Scenario Questions
Expect questions that ask how you would handle specific situations, like a difficult complaint from a patient. Practise your responses to these scenarios, focusing on your problem-solving skills and empathy. This will help you stand out as someone who can manage real-life challenges.
✨Emphasise Your Team Spirit
The organisation values a supportive workplace, so be sure to express your enthusiasm for teamwork. Share examples of how you've collaborated with others in previous roles, especially in administrative or healthcare settings, to show that you can contribute positively to their team.
