Brownhills Motorhomes, the UK's largest motorhome dealer, is seeking a Customer Service Manager to lead our customer service function and manage complaints and escalations. You will resolve disputes, coordinate with internal teams and external partners, and keep customers updated during the repair process.
The role requires a strong customer service professional with excellent communication skills, legal awareness for pre-action responses, and a focus on balancing customer satisfaction with
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Customer Service & Escalations Manager employer: Brownhills
Brownhills Motorhomes is an excellent employer, offering a dynamic work environment where you can thrive in a fast-paced finance team. With opportunities for professional growth and development, alongside supportive staff facilities and convenient onsite parking, we prioritise employee well-being and success. Join us to be part of a collaborative culture that values your contributions and fosters your career in accounts.
