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- Tasks: Support system improvements and user engagement in a legal operations team.
- Company: Browne Jacobson is a leading law firm focused on innovation and client service.
- Benefits: Enjoy a full-time role with opportunities for professional growth and development.
- Other info: Join a dynamic team and make a real impact in the legal sector.
- Why this job: Be a key player in enhancing legal tech and improving user experiences.
- Qualifications: No prior experience required; just a passion for technology and problem-solving.
The predicted salary is between 28800 - 43200 £ per year.
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Job Description
We are looking for a dedicated System Improvement Administrator to join our new Legal Operations team. This role is pivotal in enhancing and supporting he functionality and user engagement of our firm-wide matter management system. As a System Improvement Administrator, you will support the implementation of developments, user acceptance testing (UAT), and acting as a system champion to assist training teams, the product owner, and other stakeholders.
Job Description
We are looking for a dedicated System Improvement Administrator to join our new Legal Operations team. This role is pivotal in enhancing and supporting he functionality and user engagement of our firm-wide matter management system. As a System Improvement Administrator, you will support the implementation of developments, user acceptance testing (UAT), and acting as a system champion to assist training teams, the product owner, and other stakeholders.
Key Responsibilities:
- Actively participate in the data improvement group to identify and discuss potential system enhancements and corrections.
- Maintain up-to-date contact details for key entities such as Courts, Mediators, and Experts.
- Support on the implement of changes based on exception reports or recommendations from the data improvement group to enhance system performance and user experience.
- Assist in the UAT process to ensure that new features function as intended before full deployment.
- Provide knowledge and assistance in system functionalities to support training teams.
- Serve as a point of contact for system-related queries and training needs.
- Regularly report to the product owner on areas of low engagement, offering insights and recommendations to boost user interaction and satisfaction.
- Assist with the preparation of process documentation and training materials.
- Maintain and amend access permissions for restricted matters, ensuring compliance with security protocols and privacy guidelines.
Seniority level
-
Seniority level
Entry level
Employment type
-
Employment type
Full-time
Job function
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Job function
Information Technology
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Industries
Law Practice
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Systems Improvement Administrator employer: Browne Jacobson
Contact Detail:
Browne Jacobson Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Systems Improvement Administrator
✨Tip Number 1
Familiarise yourself with the specific matter management system used by Browne Jacobson. Understanding its functionalities and common issues can give you an edge during interviews, as you'll be able to discuss how you can enhance user engagement effectively.
✨Tip Number 2
Engage with online communities or forums related to legal operations and systems improvement. Networking with professionals in this field can provide insights into best practices and current trends, which you can mention during your discussions with the hiring team.
✨Tip Number 3
Prepare to demonstrate your problem-solving skills by thinking of examples where you've successfully implemented changes or improvements in a system. This will show your potential employer that you can actively contribute to their data improvement group.
✨Tip Number 4
Research Browne Jacobson's recent projects or initiatives in legal operations. Being knowledgeable about their work will not only impress the interviewers but also help you tailor your responses to align with their goals and values.
We think you need these skills to ace Systems Improvement Administrator
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to grasp the key responsibilities and skills required for the Systems Improvement Administrator position. Tailor your application to highlight relevant experiences that align with these requirements.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous experience you have with system management, user acceptance testing, or training. Use specific examples to demonstrate how you've contributed to system improvements in past roles.
Showcase Your Skills: Make sure to include any technical skills or software knowledge that are pertinent to the role, such as familiarity with matter management systems or data analysis tools. This will help you stand out as a strong candidate.
Craft a Compelling Cover Letter: Write a personalised cover letter that not only outlines your qualifications but also expresses your enthusiasm for the role and the company. Mention why you want to join Browne Jacobson and how you can contribute to their Legal Operations team.
How to prepare for a job interview at Browne Jacobson
✨Understand the Role
Make sure you thoroughly understand the responsibilities of a Systems Improvement Administrator. Familiarise yourself with matter management systems and be prepared to discuss how you can enhance user engagement and system functionality.
✨Showcase Your Problem-Solving Skills
Be ready to provide examples of how you've identified and implemented improvements in previous roles. Discuss your experience with user acceptance testing (UAT) and how you’ve contributed to system enhancements.
✨Prepare for Technical Questions
Expect questions related to data management, system functionalities, and compliance with security protocols. Brush up on relevant technical knowledge and be prepared to explain how you would handle specific scenarios.
✨Demonstrate Communication Skills
As a point of contact for system-related queries, strong communication skills are essential. Practice articulating your thoughts clearly and concisely, and be ready to discuss how you would assist training teams and stakeholders.