At a Glance
- Tasks: Support fee earners with workflow management and client service in a dynamic team.
- Company: Join a leading firm in London focused on Business & Professional Risk.
- Benefits: Gain valuable experience, competitive pay, and opportunities for professional growth.
- Other info: Fast-paced environment with a focus on teamwork and client satisfaction.
- Why this job: Be the backbone of client relationships and enhance your organisational skills.
- Qualifications: Strong communication skills and a proactive attitude towards problem-solving.
The predicted salary is between 30000 - 40000 £ per year.
We’re looking for a Practice Assistant to join our Business & Professional Risk team in London, providing exceptional workflow management and client service support to our fee earners.
Role
As a Practice Assistant, you’ll act as the single point of contact for fee earners within the Commercial Dispute Resolution team, taking ownership of all tasks through to completion – whether by carrying these out yourself or by managing workflow through Team Assistants and Shared Services. You’ll provide a high‑quality, comprehensive organisational service to fee earners and deliver exceptional client service at every stage.
What You’ll Be Doing
- Build strong client relationships by becoming an active part of client care – handling queries, making client‑related calls, and ensuring all correspondence is dealt with promptly and professionally.
- Provide comprehensive administrative and financial support, including managing diaries, coordinating travel and meetings, and taking responsibility for preparation and completion of complex billing to the highest standards of accuracy.
- Manage priorities and workloads to ensure deadlines are met, maintain client and matter data within case management systems, and ensure compliance with firm‑wide policies and procedures including Lexcel and Information Security.
Practice Assistant - London employer: Browne Jacobson
Join our dynamic team in London as a Practice Assistant, where you'll thrive in a supportive work culture that values collaboration and professional growth. We offer comprehensive training and development opportunities, ensuring you can advance your career while providing exceptional client service in a fast-paced environment. With a focus on employee well-being and a commitment to excellence, we are dedicated to creating a rewarding workplace for all our staff.
StudySmarter Expert Advice🤫
We think this is how you could land Practice Assistant - London
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. Building relationships can open doors that job applications alone can't.
✨Tip Number 2
Prepare for interviews by researching the company and practising common questions. We want you to feel confident and ready to showcase your skills and how you can support fee earners effectively.
✨Tip Number 3
Follow up after interviews with a thank-you email. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’re the perfect fit!
✨Tip Number 4
Apply through our website for the best chance of landing that Practice Assistant role. We love seeing candidates who take the initiative to engage directly with us!
We think you need these skills to ace Practice Assistant - London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Practice Assistant role. Highlight relevant experience in workflow management and client service support, as these are key aspects of the job. We want to see how your skills align with what we’re looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about the role and how you can contribute to our Business & Professional Risk team. Keep it professional but let your personality come through – we love a bit of character!
Showcase Your Organisational Skills:As a Practice Assistant, organisation is key. In your application, give examples of how you’ve successfully managed priorities and workloads in the past. We want to know how you keep everything running smoothly!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at StudySmarter!
How to prepare for a job interview at Browne Jacobson
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Practice Assistant. Familiarise yourself with workflow management and client service support, as these are key aspects of the role. Being able to discuss how your skills align with these tasks will impress the interviewers.
✨Showcase Your Organisational Skills
Since this role involves managing diaries, coordinating travel, and handling complex billing, be prepared to share examples of how you've successfully managed similar tasks in the past. Highlight any tools or methods you use to stay organised and ensure deadlines are met.
✨Demonstrate Client Care Experience
Building strong client relationships is crucial for this position. Think of specific instances where you've handled client queries or provided exceptional service. Be ready to explain how you approach client interactions and what steps you take to ensure satisfaction.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving abilities and how you manage competing priorities. Prepare for scenarios related to workflow management and compliance with policies. Practising your responses will help you feel more confident during the interview.
