At a Glance
- Tasks: Support IT services and enhance user experience through effective onboarding and ticket management.
- Company: Browne Jacobson, a leading law firm with a focus on innovation.
- Benefits: Competitive salary, supportive team environment, and opportunities for professional growth.
- Other info: On-site role with at least three days in the office for collaboration.
- Why this job: Join a dynamic team and make a real difference in IT service delivery.
- Qualifications: Customer-focused mindset and strong organisational skills required.
The predicted salary is between 30000 - 40000 £ per year.
Browne Jacobson is seeking a User Fulfilment Specialist to maintain the functionality of IT services at their Nottingham office.
The role requires collaboration with People Services for onboarding and off-boarding, managing ticket queues, and enhancing service delivery through continuous improvement.
Successful candidates will be customer-focused and organized, working on-site at least three days per week to ensure a seamless user experience.
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We think you need these skills to ace IT User Fulfilment Specialist - Onsite, Onboarding & Support in Nottingham
Customer Focus
Organisational Skills
Collaboration
Ticket Management
Service Delivery Improvement
Onboarding Processes
Off-boarding Processes
