At a Glance
- Tasks: Support fee earners with workflow management and exceptional client service.
- Company: Join a leading firm in Manchester with a focus on professional risk.
- Benefits: Competitive salary, flexible working hours, and opportunities for career advancement.
- Other info: Dynamic team environment with a commitment to professional development.
- Why this job: Be the vital link in client care and enhance your organisational skills.
- Qualifications: Strong communication skills and a knack for multitasking.
The predicted salary is between 31500 - 38500 £ per year.
We're looking for a Practice Assistant to join our Business & Professional Risk team in Manchester, providing exceptional workflow management and client service support to our fee earners.
The role involves acting as the single point of contact for fee earners, taking ownership of all tasks through to completion - whether by carrying these out yourself or by managing workflow through Team Assistants and Shared Services. You'll provide a high-quality, comprehensive organisational service to fee earners and deliver exceptional client service at every stage.
What You'll Be Doing:
- Building strong client relationships by becoming an active part of client care — handling queries, taking and making client-related calls, and ensuring all correspondence is dealt with promptly and professionally.
- Providing comprehensive administrative and financial support, including managing diaries, coordinating travel and meetings, and taking responsibility for the preparation and completion of complex billing to the highest standards of accuracy.
- Managing priorities and workloads to ensure deadlines are met, maintaining client and matter data within case management systems, and ensuring compliance with firm-wide policies and procedures including Lexcel and Information Security.
Practice Assistant - Manchester employer: Browne Jacobson
Browne Jacobson is an exceptional employer, offering a dynamic work environment where you can make a meaningful impact through our Responsible Business programme. With a strong commitment to social value and community engagement, we provide ample opportunities for professional growth and collaboration across various sectors. Our inclusive culture encourages employee participation in pro bono activities and community initiatives, ensuring that your contributions are recognised and valued.
