At a Glance
- Tasks: Support fee earners with workflow management and client service in a dynamic team.
- Company: Join a leading firm in Business & Professional Risk based in London.
- Benefits: Gain valuable experience, develop skills, and enjoy a supportive work environment.
- Other info: Opportunity to grow your career in a fast-paced, collaborative environment.
- Why this job: Be the go-to person for client care and make a real difference in a professional setting.
- Qualifications: Strong organisational skills and a passion for client service.
The predicted salary is between 30000 - 40000 £ per year.
We’re looking for a Practice Assistant to join our Business & Professional Risk team in London, providing exceptional workflow management and client service support to our fee earners.
Role
As a Practice Assistant, you’ll act as the single point of contact for fee earners within the Commercial Dispute Resolution team, taking ownership of all tasks through to completion – whether by carrying these out yourself or by managing workflow through Team Assistants and Shared Services. You’ll provide a high‑quality, comprehensive organisational service to fee earners and deliver exceptional client service at every stage.
What You’ll Be Doing
- Build strong client relationships by becoming an active part of client care – handling queries, making client‑related calls, and ensuring all correspondence is dealt with promptly and professionally.
- Provide comprehensive administrative and financial support, including managing diaries, coordinating travel and meetings, and taking responsibility for preparation and completion of complex billing to the highest standards of accuracy.
- Manage priorities and workloads to ensure deadlines are met, maintain client and matter data within case management systems, and ensure compliance with firm‑wide policies and procedures including Lexcel and Information Security.
Practice Assistant - London employer: Browne Jacobson
Join our dynamic team in London as a Practice Assistant, where you'll thrive in a supportive work culture that values collaboration and professional growth. We offer comprehensive training and development opportunities, ensuring you can advance your career while providing exceptional client service in a fast-paced environment. With a focus on employee well-being and a commitment to excellence, we are dedicated to creating a rewarding workplace for all our staff.
StudySmarter Expert Advice🤫
We think this is how you could land Practice Assistant - London
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. Building relationships can open doors that job applications alone can't.
✨Tip Number 2
Prepare for interviews by researching the company and role thoroughly. Know their values and how you can contribute to their success. This will help you stand out as a candidate who truly cares.
✨Tip Number 3
Practice your responses to common interview questions. We recommend doing mock interviews with friends or using online resources to boost your confidence and refine your answers.
✨Tip Number 4
Don’t forget to follow up after interviews! A simple thank-you email can leave a lasting impression and show your enthusiasm for the role. Plus, it keeps you on their radar!
We think you need these skills to ace Practice Assistant - London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Practice Assistant role. Highlight relevant experience in workflow management and client service support, as these are key aspects of the job. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about the role and how your skills align with what we’re looking for. Be sure to mention your ability to manage priorities and workloads effectively.
Showcase Your Communication Skills:As a Practice Assistant, strong communication is essential. In your application, demonstrate your ability to handle queries and correspondence professionally. We love seeing examples of how you've built client relationships in the past!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Let’s get started on this journey together!
How to prepare for a job interview at Browne Jacobson
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Practice Assistant. Familiarise yourself with workflow management and client service support, as these are key aspects of the role. This will help you demonstrate your knowledge and enthusiasm during the conversation.
✨Showcase Your Organisational Skills
Since the role involves managing diaries, coordinating travel, and handling complex billing, be prepared to discuss your organisational strategies. Share specific examples from your past experiences where you successfully managed multiple tasks or projects, highlighting your attention to detail and ability to meet deadlines.
✨Demonstrate Client Care Experience
Building strong client relationships is crucial for this position. Think of instances where you've handled client queries or provided exceptional service. Be ready to explain how you approach client interactions and ensure that all correspondence is dealt with promptly and professionally.
✨Prepare Questions About Compliance
Understanding compliance with firm-wide policies and procedures is essential. Prepare thoughtful questions about how the company ensures adherence to standards like Lexcel and Information Security. This shows your commitment to maintaining high-quality service and your proactive approach to learning about their processes.
